Not good! I had my oil and filter changed on my Ram truck at the 9621 Macleod Trail location and ended up having the check engine light come on on the way to work. I stopped at the mechanic (Fountain Service) which is on the way and had them check it out. He asked if I had an oil change recently. He left the code on and told me to take it back to them because my other components like oil sending unit were working fine and said it was most likely the oil filter was incorrect or faulty. When I took it back they said that happens with my vehicle sometimes, cleared the code and sent me on my way only for it to happen again. So I took it back a second time and This time the low oil pressure AND a Cam Fault Code came up (not a cheap fix). The guy checking it even said "that shouldn't be there". THEN they changed the oil filter AND erase the codes and the all history of the codes!!?? So now the oil pressure code does not come up anymore so obviously an issue with the filter as the first mechanic said. But now there is a misfire code due to the cam issue. They then ask me to take it to their mechanic which I do. He told me they contacted him and told him about the cam code but it isn't coming up anymore just the misfire. So I contact the Manager Again to ask what they will do about it. This time he tells me that I need to get 2 other mechanics to inspect it (at my cost, I'm already out $120 from the first visit). So I bring it back to Fountain Service and they do a more thorough inspection and even open it up to inspect the Cam. They tell me the Cam is now causing the misfire but all of the oil sending components are working normal (now that the oil filter has changed) Now I am down another $250. I send that to the Manager, no reply. At this point I am putting around scared to do more damage, low speed low idle. So I took it to the Dodge Shop. They do another diagnostic as well as check any and all oil sending components and can find nothing wrong with the oil pressure or other components. There is the misfire code still. So they tell me they can't really tell because all of the history codes are erased as well. (another $250 out of pocket). So NOW I need about $5000-$7000 worth of work and all the manager says is that the Dodge dealer says its working fine, not exactly what they said, and denies all responsibility! The Manager @ Mr Lube tells me there is no way it was the oil filter, even though the string of events as well as the initial mechanic say it is most likely the cause, as well as a filter manufacturer stating it can. AND the fact that they chose to erase all of the codes, PLUS the oil pressure problem goes away After they change the filter with an OEM one, and then ask me to have someone inspect it. Totally feel cheated and ripped off. Larry Jarymy read more

Mr Lube in Airdrie wrecked the engine in my Jeep Grand Cherokee by putting the oil filter in upside down. They had to force the filter in and you would have thought that should have given them a clue. As the other review states, Mr Lube does not deal with problems, you are sent to their head office which is Prairie Lube in Calgary and they also do not deal properly with your problems. They are refusing to replace my engine in my Jeep (which was only 2 year old) and I am now taking them to court. When this incident first happened, Sep 28th. they were notified by e-mail immediately. At that time there were many reviews and most were negative - I don't see those reviews now, wonder why.... Oh yea because they are bad reviews. read more

"Mr Lube" is the worst place for servicing your car, ever! A simple lube, oil, filter on a 2005 Blazer. They forgot to check the rear end. They "couldn't" check the auto transmission as they could not find the dip stick (I had to show them where). I checked when I got home and they had not greased the car!!! Went back to complain on a Saturday but they don't deal with complaints on weekends! Formal complaint just got more frustration. The highest ranking person to complain to is the "manager" (useless to help you) of that location who gets his instructions from "head office" and they like to remain anonymous (cowardly). I think the "manager" probably makes 50 cents an hour more than the flunkies. He didn't want to tell me that I can't have my money back so he had the "service writer" deal with me. Their literature is fraud. "Knowledgeable technicians with extensive training and certification" is not only a lie, but an incredible fraud. They are NOT car guys and they "graduate" after a short on-line "course". They are programmed to tell you every fluid in your car should be replaced NOW. They should all be applying for work with the city sweeping up cigarette butts at LRT stations - and they would make 30 bucks an hour! Leave the cars to car guys. I will write off the $70.00 I spent - to experience. Now or in the future, I would not take any car of mine anywhere near those losers. read more