The staff here are super nice and so friendly. I wasn't big on getting this done but they made…read morethings relaxing. Very clean place and they offer snacks and drinks which is nice after you're done. Having the music to listen to was nice to keep your mind relaxed.

From the owner: Springfield MRI & Imaging Center is dedicated to providing a remarkable patient experience. Our…read moreimaging center offers patients comfort and convenience.

I am mind-blown at the similar experiences I've read on here! TERRIBLE!…read more We showed up early for our 3D sonogram and no one was there. We called twice with no answer before the owner finally pulled up, waiting about half an hour past our appointment. After only about 10 minutes of trying to get pictures (which she was very rough with me, shaking my tummy to try and "wake the baby") she said we needed to reschedule because she wasn't cooperating. A week later, we show up for the next appointment and finally got a few good ones. We then made another appointment with the photographer for our maternity pictures which was also part of the package we had paid for. On that day, the photographer was an hour and a half late, and got maybe 20 pictures, rushing us through the whole session. Come to find out, after months of no phone call about our pictures, I called them. The woman told me she was in a law suit with the photographer and was trying to get everyone's pictures back. WOW. THEY ARE CLOSED AND OUT OF BUSINESS WITH NO WAY TO CONTACT THEM. I'm hurt and furious that this precious time was ruined by a scammer. If anyone has any info, please contact me!!

Very disappointed in their lack of caring. I had a gender reveal appointment and had gotten a call…read moreto reschedule to a certain time the same day I booked due to being very booked up until summer, and two reminders via email one two days before and the day of a hour and half before. We drove a distance as for we weren't from the area to find no one there. The store next door informed us they were moving and they have stood people up often. Someone even went as far as driving from three hours away and got stood up. Go to call their number it was disconnected, and their Facebook website taken down. Had no warning that we couldn't be seen or not to come. I will never recommend anyone here if they reopen somewhere else. Very unprofessional.

I am quite pleased with the Doctors and staff at SC. I do wish there was a more receptive attitude…read morefor medical marijuana. I am 75 years old and not looking for any mind altering experience, but I do qualify as I have RA, and a number of other painful nerve and spinal problems. Pain medication in pill form make me sick to my stomach and I desperately need an alternative. Any rule has exceptions ( Doctors are told not to sign forms qualifying patients conditions for these products) but so far I haven't made the grade. My requests have brought a resounding "NO"! Please consider patients on a more case to case basis. The need is stronger than SC's resolve to keep it out of my reach. Janet A Edwards

As a disabled veteran, I sought care at Springfield Clinic Urgent Care because the VA could not…read moreprovide an appointment soon enough. The check-in process was excellent--I was registered and placed in an exam room before I could even finish my paperwork. I first explained my symptoms, injuries, and what caused them to the physician assistant. A few minutes later, Dr. Campbell entered and asked me to repeat everything I had just explained. After listening to my account, I was stunned when Dr. Campbell told me she would not document how or where my injuries occurred in my medical record. I repeated her statement back to make sure I understood correctly, genuinely surprised by what I was hearing. When I asked if she considered my explanation to be hearsay, she answered, "Yes." I was taken aback. Before leaving, I asked one final question: "Do you think I'm lying to you?" She did not respond, which only added to my disbelief. For context, I had recently been arrested following a minor physical altercation, and I believe my injuries occurred while I was in the custody of Springfield law enforcement and the Sangamon County Sheriff's Office. Regardless of the circumstances, I expected my physician to accurately document the history I provided, even if it was clearly identified as my reported account. Instead, I left shocked that such a critical part of my medical history was dismissed outright rather than recorded. While the staff was prompt and courteous at first, my interaction with Dr. Campbell left me with the firm belief that Springfield Clinic Urgent Care medical professionals do not care about disabled veterans. They also banned me from ever returning because I asked to speak to someone about Dr Campbell's overt disrespect while saying I've never experienced such disrespect like that as a military veteran.

Sara Camacho grabbed my male apanadge at my apartment,reported to the cops already.. dr avie need…read moreto stop hiring his rn's based off his male apanadge, reported and filed with eeoc.

I had Karen for speech therapy and I was informed by my parents (care takers with my current…read morestate). Well I guess me ,you know the one with a severe brain injury, I guess I offended Karen. So badly so that I magically finished with therapy and all good to go now. Am I better off now than when I came in their as why yes oh yeah. Does that mean I'm all good to go? No! Why would someone make that poorly inspired decision. I'm not , and nor should anyone, satisfied with the progress I've made.

Made appointment on line and still waited 2 hours and still was never seen. So left and went to…read morehshs priority care on macarthur and got right in!! Was there for a half hour with x-rays and all. Very disappointed in your service!!

Drive thru lab Good…read morestaff wait on you and talk with; it's just an experience and they seem to take the blood with minimal effort which is appreciated! I totally recommend!!

I arrived at a 3:00PM appointment 15 minutes early. While waiting to check in an employee entered…read morethe lobby to inform the nearly full waiting area that there would be no more employer drug testing done after 3:00PM. I asked about my 3:00PM appointment that I created online and was told that the online appointments are for phlebotomy only. I tried calling before making the appointment online but their phone system is an automated loop with no human beings ever answering the phone. The online appointment was a waste of time. Employer drug testing is walk in only so buckle up for an extended wait. Choose some place else because this place is a clown show.

I arrived at 7:05 as a walk-in and was taken back for annual employee drug screen. MARGO was…read moreexceptionally kind, polite, professional, knowledgeable and fast. The whole process couldn't have gone any better, i was in and out in plenty of time for my shift. Easy self check-in stand, and the patient's first name and last initial was displayed on a TV screen indicating where he/she was in queue. The only negative I might say is limited hours of operation with a 1 hour closure for lunch which might be problematic for some.