Please debug your Patient Portal (Ottawa) : Patients can login but do not see the Doctor's names…read more Patients see only the logos. Therefore, patients CANNOT book any appointments with the doctors requesting them to do so. Website in trouble: https://www.appletreepatients.com/PatientPortal/Ottawa/Authentication/LogOn?ReturnUrl=%2fPatientPortal%2fOttawa%2f

Trying to find a clinic who accept patients is the biggest hassle! I called 5 clinics to ask if…read morethey accept walk ins or patients and it was a NO!... yikes.... Registration started at 830 but there is a cut off to ensure the walk in hours finish on time. There is no secretary but a computer to sign in. If you are not tech savy, this may be a problem for you. The Doctor I saw listened to my concerns and helped me promptly. I didn't feel rushed but at the same time he has to keep the ball rolling. Keep in mind if you have an out of province health card you will have to pay for the visit. You will get money back if you go online and request it. Only thing is it takes 5 months to receive the cheque. Great service and straight to the point. I waited a bit over 6 hours which I think is decent compared to waiting at the ER for 15 hours. Keeping in mind this was their downtown location.

Nice, local pharmacy. Helpful pharmacist. Lots of generic products. Feels good to deal with an…read moreindependent pharmacy instead of a faceless mega-corporation.

From the owner: Covid Shots, Walk In telemedicine/ Virtual Clinic, Travel Vaccines, Compounding services, Minor…read moreAilments

Lyzann Godin-Leclerc…read more This is my medical clinic! They are very professional. All the doctor are nice, attentive and kind especially Dr. Oliver Lee! There was a lineup at the front door waiting for the clinic to open at 9AM. Of course I have to wait 2 hours to see a doctor, but the clinic was very busy (27 patients came at the same time). The doctor give me the medication I asked for my condition with no problem. I highly recommended this medical clinic.

People here are terrible to work with, absolutely none of them are nice. Expect to wait over 3…read morehours, for a doc who can't speak English well.

The clinic operates smoothly thanks to a well-coordinated staff and provider team, leading to…read moreefficient appointments and a seamless patient experience. Dr. Faisal Baddar, in particular, is a highly skilled and patient professional, delivering excellent treatment outcomes as evidenced by his dedicated and successful care for patients.

Dr. Phung is incredible. She is knowledgeable, sensitive and proactive... Not only has she taken…read moregreat care of my health, but also she is lovely to speak with at every appointment. It's rare to find a doctor that combines such personal touches and care for a patient. Also, the staff is very friendly, helpful and professional. The wait times are reasonable and the waiting room is never overcrowded. However, the excess fees are annoying. I suggest you call in to book your appointment, don't it make online.

If you can avoid going here pls do…read more I had to get an x ray done and unfortunately you can't make an appt, walk in only I was waiting for almost 2 hours before I saw the x ray guy. At this clinic if you're mat ch ing certain criteria then a walk in patient will be pushed later in the queue to take those other patients into priority. I understand there's a need but with only a few people originally a head of me it shouldn't have taken that long especially as a some of those folks were there for other reasons.

Having worked in medicine, being aware of the inadequate funding for medical infrastructure, up to…read moredate equipment etc, I was impressed by the quality of care I received at this clinic. Yes, we wait-we wait everywhere- yes, some staff can be rude but rudeness does not equate bad care-(one forgets that many patients are rude, abusive and that is why we have signs that "such behaviour will not be tolerated"). Once seen , I was appropriately assessed, sent for an additional test, seen again and prescribed a treatment that was discussed with me, . At the end of the day, what else can we ask for, except to bring a broken antiquated system into the 21th century! Politics, promises, and more of the same. Working in this industry is difficult and the rate of burnout is high. Many people go to ED's, urgent care clinics when there are no urgency, because it's free. Consider adding a fee for service when the issue is not emergent, and please, do not ask physicians to justify why they did charge a fee by having to fill countless forms (another way of adding more red tape). I just wished somebody would get on with fixing what used to be a good health care system to the current one we have: an embarrassment!