Purchased a full hurricane rated door from them in 2009. Called them back when the door failed to operate this past month. Techs came out, poked around, and said the LiftMaster motor was shot. I needed to replace the entire opener and all door hardware. I asked if the motor was under warranty. I was told that if I could provide the proof of warranty, they would honor it. I was then told that they could not get any LiftMaster motors due to COVID-19 but if I could order one from the factory, they would come and install it... at a cost of over $1200 including all new hardware. So I was left with an inoperable door, having to prove I purchased the opener through Precision, and order my own parts. Thanks for absolutely nothing! I called another Garage Door company on the Space Coast. Owner came out that afternoon, said it was the capacitor, replaced the cap, springs, and cables for $400. Door is working great. There are many Garage Door alternatives to Precision in the Space Coast area. There is no reason to work with Precision Door unless you want to pay three times the price for bad service. I kick myself for purchasing the original door from them. Makes me wonder how badly I was taken! read more