The amazing midwives of Lisa Ross and Baby+Co have reopened as an independent practices at UT…read moreHospital. I am grateful for the empowering experience I had giving birth with these midwives, and am glad they have found a new home. I just went in for my well woman check and was treated like a dear friend, and a human that mattered. It was nice to see everyone again, and receive care from provider whom takes my concerns seriously. The office is in transition as they adjust. The midwives are working with UT hospital on developing a women's pavilion or wing, complete with a natural birth center. For now, they have birth balls, showers, bars, adjustable beds, and nitrous oxide available to mothers in labor. The hospital will be installing labor tubs sometime soon. As the practice grows they plan to hire lactation consultants and educators. I am excited that UT will be teaching future OB/GYNs how to work with midwives and best support women wishing for natural labor. I look forward to watching the University Midwives flourish!

I moved to the area when I was 35 weeks pregnant and was so nervous about finding a good doctor to…read moredeliver. Someone recommended this group and WOW, am I grateful they did! First of all, they noticed that I barely passed my glucose test and had me take the 3 hour test, which I failed. I'm so thankful to have been closely monitored in the last few weeks of pregnancy. Secondly, the delivery process was a dream. I was able to speak to the midwife on call to decide when I should come in when I started having contractions. They got me back very promptly and honored my birth plan. They explained every step of the process for me and always asked permission before doing anything. When baby girl was stuck, they worked with me for almost three hours, trying different positions to avoid using the vacuum. I cannot recommend this team highly enough!

Writing this after we just completed the almost 9 month journey with my wife being "advanced…read morematernal age" with 45+ visits through the entirety. Overall I'm going to rate it at a 4/5. +1 - location and parking - the 2 dollar parking added up after while, ha. +1 - venue and atmosphere - cookie cutter office with no additional decor +1 - cleanliness - it's clear that they take care to keep things up here +1 - check-in staff - 99 percent of the time everyone was helpful and understanding with no issues -1 - inconsistency in staff/service - it was tough to build any relationships and felt more like a number and quota more often than not. I'd also say there were less with good bedside manner than we saw with it. It was good when we got a lot of the seasoned staff; still, just the variety made it tough and forced explaining all issues and history every single time for context. Not that i think we will, but if we were going to try for one more kid we'd work to be back again!

I arrived at 7:10 a.m. for a 7:30 appointment. The doors were locked, which was fine -- I was early…read more-- but two employees walked right past my husband and me, literally within a few feet, and didn't say a single word. No "good morning," no "we'll be with you soon," nothing. Just blank stares and silence. The second employee left the door unlocked, so after she got to her desk, we went in... only to be met with a snippy "We're not open, go sit over there." The tone was rude and completely unnecessary. A simple explanation like, "Give me a few minutes to get my computer started and drink a sit of coffee," would have been polite and professional. Apparently, that was too much to ask. Once checked in, the nurse took my vitals and immediately asked for a urine sample and said we'd be doing an echo and genetic testing. When I questioned why a urine sample was needed (I had an OB appointment right after) and said we'd already done genetic counseling, she acted like I was being difficult. I told her I wasn't trying to cause any issues I was just confused with what was being recommended. Then she brought in the office manager -- who was shockingly rude. Instead of listening or explaining anything, she told me we could "either do all the tests or leave." When I asked for clarification, she repeated the same line, completely dismissive and condescending. She couldn't even tell me whether the tests were ordered by my OB or just standard practice because she "didn't have access to the chart." Seriously? After all that, I found out the so-called "genetic testing" they insisted on wasn't even testing -- it was genetic counseling to go over the echo results. The genetic counselor repeated everything we already knew (which is why I told them it was unnecessary. I'm pretty sure this was just a way for them to charge the insurance for additional services). And the she attempted to go over the echo results. I asked questions about the echo and all she could say was "the report says this is normal, the report says that is normal". So clearly she wasn't skilled enough to have a high level discussion about the echo results which is fine because she is a genetic counselor and not a cardiologist/sonographer. But I still don't understand why she was involved when the echo was the whole purpose of the visit. In conclusion, this place clearly has no concept of basic customer service or bedside manner. From the moment we arrived, the staff acted cold, unhelpful, and borderline hostile. If this is how they treat expectant parents, it's honestly embarrassing for the entire practice. Save yourself the frustration and go somewhere that actually respects patients and knows how to communicate.

I delivered my first baby with Dr. Martin and could not have had a better experience. She has a…read morevery low c-section rate for a reason. She and the team of wonderful nurses at Fort Sanders got me through a difficult labor that required over 5 hours of pushing that ended with no instruments used and minimal, non-external tears. I felt Dr. Martin managed my and my baby's care so well the whole time. I also really appreciate that she practices alone and personally delivers every baby in her practice. That's pretty much impossible to find these days. I switched to her at 20 weeks in part because I hadn't actually gotten to see my OB yet by 20 weeks at my last practice, just nurse practitioners. I love that Dr. Martin actually sees and takes care of all her own patients.

Dr. Martin is the best! I am so happy we found her. I just had my first child and thanks to Dr…read more Martin, my experience couldn't have been better. She addressed all my concerns throughout my entire pregnancy and was very thorough during every visit. I ended up having to have a c-section and I was very nervous, but everything went great and Dr. Martin did an amazing job!! I'm 3 weeks postpartum now and my incision already looks great. Much better than I anticipated! Our baby girl is doing great too. I also had a few questions for Dr. Martin after having my baby, and she always responds to me so quickly on the online portal and keeps my mind at ease. I am so grateful we found her, and I would highly recommend her to everyone. Thank you, Dr. Martin!

Called this morning trying to get an appointment for my wife after spending 30 hours in and out of…read morethe emergency room. we were told she needs to see someone immediately. When I called them I was already frustrated with all the OBGYN offices in Knoxville. when I called this particular office and informed them like all the other offices, I got sorry we are booked out until February Immediately. This office could absolutely careless about you. Humans in Knoxville are just a number. Think about that before you move here.

What can I say? No one loves going to the gyn but it's something all women have to do. So, if we…read morehave to go, it should at least be an easy and comfortable process. Since I'm new to TN, I choose this group based on the available services listed on their website and Health Grade/Google reviews. When I called I was able to get an appointment within a couple of weeks, which was great! The office was clean and the check in process was easy. I saw Dr. Saunders who was wonderful (everyone at this office was very nice). One of the most stressful things about moving is finding all new doctors (at least for me). So, I'm happy to have found a great one right away!

Our child has been to East Tennessee Children's Hospital, Parton's Children's Hospital -…read moreoutpatient, in hospital, and in ER, dozens of times. She has a complex medical condition, requiring medication infusions, frequent labs and other testing, and has seen many of the specialists at Children's Hospital. They have always done their best to figure out how she would be best served, and even ER experiences have been great! She's doing well, and it is thanks to East Tennessee Children's Hospital

Maybe we were just lucky but we've never had to wait longer than 45-60 minutes to see someone and…read moreevery staff member was very nice. We had to stay overnight (I don't wish to share the reason why but obviously for medical reasons) and we continued to be treated with consideration and kindness the entire time. They responded promptly when I pushed the call button. ETCH shipped us my son's medication and refills so I didn't have to leave his side for a pharmacy pick up. The only negative comment would be that the technician who did the second EEK did a better job at removing the glue from my son's hair. The first time, it took days to get it out. Dr Jessica Sheah has been my favorite doctor to speak with. She listens, she understands, and she doesn't flinch when this mother starts crying and swearing (not at her; I just never let go of my pre-parent language).

Quality of care exceeded my expectations. Every member of the staff was exceptional in their…read morecaregiving.

Staff was very helpful, waiting rooms were nice, besides the main one was in two different areas…read morebecause two different types of images needed. Just the normal stress of waiting on results. I liked that there is no canned music or tv in every room, ladies were visiting with each other, nice.

I am blessed with awesome doctors and Dr. Cadigan is one of them. She takes exceptional care of…read moreme. She is thorough, easy to talk to, cares about my health and the staff is great. A++ for me!

This is the most unprofessional doctor I have ever been to. Instead of comforting her pregnant…read morepatients she thinks is best to tell someone to go elsewhere. Do not see this woman unless you want to be upset.