He has been my "go to" computer/iPhone guru for years. Skilled and helpful. Always friendly and…read morewilling to guide a technically limited customer. Fees fair.

My MacBook needed a battery replacement. Arthur replaced the battery and had the machine back to me…read morein under two hours; he even cleaned up the keyboard and screen. Nice guy--good work.

ITS is simply the best. The only people YOU should trust with your computer! Period. I have had two…read moreaging laptops kept alive by these geniuses~!! If you love what you do? You put your best into it. And, they simply LOVE what they do~! They live and breath computer technology. I believe they would do the work for nothing rather than not do it at all~! You simply have to experience their very reasonable rates, personal approach and excellent service to know you have come to the only place you'll ever need.

Mark, one of the co-owners at Infinite, was a huge help to me in a hurry this week as my Sony…read morelaptop's power supply failed and the system wouldn't boot at all. He worked fast to meet my travel schedule, contacted me by email early in the morning to alert me to the need to order the part from a different vendor, and made extra efforts to repair the system fast and affordably when the first effort didn't work. Highly recommend this group's personal and highly responsive work.

** WARNING ** DO NOT USE THIS PLACE FOR COMPUTER REPAIR SERVICES…read more I took my daughter's iPad mini here because it was referred to me by a few people. I regret the decision. On October 19 I dropped off my iPad mini for a simple cracked screen repair. I was assured it was no problem and they could help me. Two weeks passed and I heard nothing so I contacted them to find out the status. I was told that the part was on order and I would be contacted when it was ready. Two more weeks passed and I contacted them a few times (in person, called and DMs). Finally, it was ready. So I went in to pick it up, only to find out they repaired someone else's and not mine. After several more weeks of back and forth I had many excuses. Also, they broke the sensor in the process by cracking it with a screw. So now that piece had to be replaced as well. A wrong frame part was also sent to them from a supplier. Then they were having issues with the button. Finally, I was told it was ready after 7 weeks of waiting ... SEVEN WEEKS. So I went to pick it up. It wasn't charged and they could not show me that it was working properly. However, they assured me it would be fine after going through a series of updates and clicks/taps. When I get home and plug it in I see the details of a sloppy rebuild. The button was falling out, the screen was not on properly and the case was all scratched up. So needless to say, its NOT FIXED. I should have listened to my gut instinct and gone to a place that specializes in technology instead of a place that offers it as a secondary service to their comic book business. In the end, I still have a busted iPad that is useless and an upset very patient daughter. Thank goodness they only charged me $20 to drop it off and have a terrible experience.

Drive out a couple nights ago and No one Was there, but it didn't matter because i called the guy…read moreand he told me there was a free drop box out back for me to drop my recycling in. said rheyre moving up the street. Good service. Hope they get a nice place and would like to see the city support this more

I stayed home on a holiday weekend to have my large screen TV installed. No one showed up or…read morecalled to tell me what was going on. When I messaged the company, the person I was messaging with was not allowed to contact the contractor directly- so we waited an hour to hear anything from the "team" that would speak to the contractor and get back to the employee who then got back to me to say that the contractor was not coming. Why do many layers of secrecy surrounding the person coming to install the TV- why did they not contact me directly or the person communicating with me. Now there is no way to review that person/company directly so I am reviewing HelloTech- they have no control over the contractors that they send to your house- so if they don't show up- you are out of luck. I would never recommend this company to anyone!

Very knowledgeable and honest gentleman. We wanted our…read moreprinter fixed and he explained that it wouldn't be in our best interests . Many would have told us , it could be repaired and taken the money.

Kevin's was good! He is a very busy guy with lots going on…read morein his shop. If you have to wait, call Alice over, she is the Chief Experience Officer and will make sure your wait is full of smiles and tail wags. I got my fingerprints done for a new job, and when it was my turn, Kevin made the whole process very simple.

I brought my laptop to them after another company geek squad said it cannot be fixed because of…read morecoffee damage. Anthony had it up and running within 24 hours. Amazing technician and customer service

It is a really good company. I had my computer fixed very fast and no problems so far. I totally…read morerecommend.

AWFUL. Do not ever go here. Sent my computer in for a broken screen. They said it would take one…read moreweek. About a week later they still hadn't fixed it. Fast forward 3 weeks and they tell me that they got liquid behind the new screen and had to replace it again. The part never came in and it wasn't until I called them for an update for them to notice that it never came in. Fast forward over a month later I go and get it and ask for a refund and they said there was nothing they could do. I call bullshit! Terrible business practice and rude employees. You will have better luck taking your computer to Best Buy. Highly disappointed with this business and will tell everyone I know to never go there.

Do not be tricked by this business. They work by scamming people. I was told the price to prepare…read moremy screen was 22.90$ plus a working fee, so I paid this amount and picked up my phone after hours of waiting. Then after picking it up I was distraught when I received an ill tempered call saying I owed 317$. Further more the screen of my device does not even work properly. This business is a joke and should not be utilized. Please look for other places to go to.

The Computer Stop needs to be listed in Computer Store search. Ryan is incredible. He had a hard…read morejob to replace my Lenovo laptop enclosure and had to completed disassemble and reassemble each component in the system, then test for working and migrate data on a 256G SSD to a 1TB density drive. (Itsy-Bitsy parts too) He did this in a day! Another South Hills computer repair company wanted triple the amount and wasn't sure they could do it. They wanted to keep my computer for 2-3wks! As another reviewer noted.. your PC crashing is a scary event. Someone who is competent, safeguards your data and gets the job done timely with a fair price is PRICELESS! You won't go wrong coming to the "The" Computer Stop.

Ryan was super nice and extremely friendly! He diagnosed the problem on my computer without me even…read morehaving to take it in from a quick phone call. All at no charge! He's extremely knowledgeable and very fair and I had very good experience with this company!