Jack and crew did an ABSOLUTELY amazing job on our yard…read more I highly recommend them, they were extremely easy to work with, the quality of work was exceptional, detailed, and you get a ton of bang for your buck with them! They also won't break the bank.

Somehow the review that Jack responded to got overridden with my latest response. Jack's response…read morewas based on me lowering my review, now that my yard is maturing and more problems have appeared and a bad year of cleaning up messy fruit from a tree that should never have made it into the yard. Had he planted what I had signed off on in the proposal, I wouldn't have revised my review to warn others. Better to read a review based on history instead of one week after installation. There were only two things I was very specific about when planning my landscaping. 1) that there be NO fruit bearing plants in my yard and 2) that the plants used were animal friendly. Don't know why he bothered to take pictures of my front yard, other than to confirm I take great care of it, because his pictures don't address issues in my reviews. Regarding the trees, 3 of the 6 trees he planted ARE fruit bearing. One, unfortunately, turned out to be a Dolgo Crabapple. Yes, it's pretty to look at in a picture from afar, but it is AWFUL, MESSY, and very specifically what I told him I did not want. Four plants placed in the backyard are huge bee attractants. While I think it's great to plant these, it's probably not best to plant them right next to the patio or door causing dozens of bees flying around next to living space all summer. These will have to be torn out after they go dormant this fall. He stated that I signed off on a proposal. Perhaps he should go back and look at that proposal before making inaccurate statements. He never provided me with the actual layout until a month AFTER the work was completed, I agreed to his proposal based on a picture he sent to me. Almost nothing that he planted in my yard is what he said he was going to plant, nor is this tree the fruitless Snow Crab I signed off on in the proposal. I'm OK with things being fluid, as long as he followed the two things that were important to me, which he didn't. I told him numerous times, from the first time we met, after I saw the picture, before and after planting, that I did not want ANYTHING fruit bearing. When I pointed out that I saw little fruit on the trees already, he swore to me up-and-down that they were fruitless. So for him to say I never told him is a flat out lie. BTW, "our team" is one person. Jack. Because I didn't feel the need to go into every single detail, I neglected to mention that I replaced five plants in the front yard and three in the backyard because they did not survive the first winter. These were supposed to be guaranteed, but based on his lack of response in replacing the tree that died within the first month of him planting it, I wasn't interested in playing more phone games with him never returning my calls. People planning on hiring Naturescapes should pay CLOSE ATTENTION so that you get what you think you are going to get, regardless of how friendly he is or how he says he's going to do something, and BUYER BEWARE if you have problems and expect Jack will follow up with you, as any reasonable business owner would, because he has a pattern and history of vanishing and if you have problems. I have added a picture of the two year old "fruitless" tree and a plum bush that started bearing fruit this summer. Imagine this in five more years and a thousand fruit bombs all over the yard! What a total mess. These have been torn out before they got any worse. He cares about new business but it's too bad he doesn't put the same amount of energy into resolving problems that he puts into trying to get people to remove their negative reviews. Sad when a business owner thinks it's a good idea to attack clients rather than acknowledge and address shortcomings in his business practices. What would be my point in writing a review like this for no reason? 80% of my reviews are 3 star or above. He is one of a very few that warrants one star, which comes after redoing a bunch of his work. Perhaps he should read my reviews before he makes bold yet inaccurate statements about them. Final note, I had written a Google review similar to my first yelp review (before I was a Yelper) and yet somehow that review, as well as many similar negative reviews, mysteriously keep disappearing. All his Google reviews are recent? Not so. Be sure to check out his reviews and D rating on Angie's List, as well. Same pattern of no response to problems. Not every person has problems with their landscaping, nor does everyone post publicly, but I have several neighbors with similar complaints with Naturescapes. I read a comment a couple days ago in a different forum which stated they reported him to the BBB and required mediation. That, too, is hidden from the public. It's a good thing that Yelp does not remove reviews based on business owner requests, but unfortunately Jack isn't learning anything from these repetitive negative comments to fix what's broken. Not one word in this review is "slander", Jack.