Not a good experience..kids are not closely monitored.. my kid gulped a lot of water while the…read moretrainer and the lifeguard were preoccupied.. such an incident happened previously with another toddler too in-front of our eyes..manager of the facility is not prompt to take any actions..earlier it was much better but off late it has deteriorated a lot Response to the message in google- 1. The lifeguard wasn't in his place when the incident happened. The incident happened on the backside of the trainer and i am not convinced that the gulping happened for 4 secs. So there was a lapse in safety. 2. There is no emergency contact to report or talk to. Academy following paper and email approach but when a kid is shocked and stopped talking for quite sometime, you should have a proper communication mechanism with the manager or owner which isnt there. 3. I wasnt sugary to the front desk since i was very agitated but neither i used any unparliamentary words neither i was unruly.. aggressive approach isnt the right phrase..The lady at the front desk was rude. Instead of calming a parent she just shrugged off her responsibilities by giving a pen and paper. So training issues there. 4. Email from the manager was really really unacceptable. Next step I shall post that email to different forums to show how inconsiderate you are. 5. You asked not to accompany my kid which is unrealistic.. baseless allegations of past unruly behavior was cited with front desk when I literally spoke in length with the front desk person for the first time..

- Hygiene was hit or miss, both in the pool and other facilities. During our final lesson, the…read morewater was so murky that you could barely see the lines in the pool (photo attached). The bathrooms were so neglected that we usually opted to wait until we got home to change. Even at peak-pandemic, hand sanitizers and hand soap dispensers sat empty for weeks at a time. - Safety was another concern for me. We were comfortable in a 1:1 lesson, but some classes were larger with teachers dividing their attention. The lifeguards frequently had headphones in and were actively engaged with their phones, and were sometimes not even present at our evening lessons even with a full pool (photo of empty stand attached). - Scheduling became a nightmare towards the end of our time here. We had a weekly scheduled 1:1 swim lesson. During our last month, two regular lessons were cancelled (one after we arrived at the pool due to a no-show sub, and the other in advance because they couldn't find a sub.) We scheduled two makeup lessons, and BOTH were cancelled after we arrived due to hygiene issues in the pool. So, a total of four cancelled lessons in about a six week period, three of those cancelled after we arrived, and we were only offered a $30 refund. - The pool where lessons are held is small and often overbooked. Sometimes there would be so many kids in the pool that there was no room for a lesson, so my son would be taken to the larger lane pool and would have to wear a life jacket for the entire lesson even though he can swim independently. It defeated the purpose for us a bit. - Customer service was what really killed our experience. After showing up for a lesson and finding out that it was cancelled (see above, a frequent issue), I sent an email to the director of the swim academy asking for a refund of that lesson. The response I got was angry and highly inappropriate. I spoke discreetly with a few staff members who confirmed this is a frequent problem - the swim academy director is married to the owner and often causes issues with her unpredictable outbursts and rude correspondence. There are dozens of other reviews in local neighborhood/mom groups complaining about her behavior towards parents who try to bring up legitimate issues. It's a shame, because we loved my son's teacher as well as all the makeup teachers we had over the past couple of months. Unfortunately we just can't in good conscience continue to ignore all the red flags at this location.

I have been attending jujitsu classes at this academy since 2017. My daughters also trained here…read morefor several years, attending the homeschool classes the academy offers during the day. (I used these classes to count toward a gym credit on thier High School transcripts). Our experience here has been wonderful. Not only have we learned life saving self defense skills, we have friends and become part of a wonderful jujitsu community. I encourage anyone to try a class!

Master Dohyoung Kim and his wife have created a truly unique, family atmosphere at this dojang! He…read moreis a challenging, supportive teacher with 3 generations of dedication to taekwondo behind him. I have benefitted physically and mentally from the years I have studied under Master Kim, but even more importantly, my children have grown and learned so much as well! I highly recommend our studio and Master Kim.

Instructor Roy Hatcher has been a blessing to me and my son. Systema has changed our lives and…read moregiven my son a confidence and a way to control his sensory overload moments. The overall awareness and body control improvements are direct results of Roy Hatcher's Systema training. Roy's patience, knowledge, and genuine passion for life are the reasons why he is such an effective instructor. I recommend Hatcher's Systema to anyone who wants more out of their body and out of life.

I can't recommend this place enough! The classes are a perfect balance of exercise, relaxation, and…read moremindfulness. Roy is patient, knowledgeable, and genuinely cares about everyone's progress. Every session left me feeling stronger and more centered. This is the place to go!

Great coaching and environment! I have trained with and now under Coach Lee, Coach Zebony and Coach…read moreChris for almost 3 years. Their love for the arts and sharing all they know is truly amazing. They encourage you to personalize your jiu jitsu not just do it like they do. They know we all have different bodies and abilities and the best way for one person to execute a move may not be the best for the next. They offer a great price for all their classes and even have great kids and women only classes too. They are a family run business and believe that God and family always come first. I followed them on their new business adventure and my jiu jitsu game has become so much stronger. I highly recommend you come out for your free 1st class and become part of the family!

I learned a lot of unique techniques. the people working are very friendly and understanding.read more

If your looking for a safe and high quality childcare look no further Tutor Time off Polar Tent…read moreRoad is the place to bring your children. I have four children here an infant (never once had a diaper rash & always happy), Twins in the toodler class and a little one in their preschool program! This is truly a wonderful place with loving and caring providers and teachers. They even potty trained my preschooler!!!! They love these children like their own! They keep the facility super clean and the cook here is phenomenal! You are so special to this place. The food is always fresh and home cooked. They serve a delicious variety for your children! The entire staff is supportive and welcoming. I appreciate this place and trust my children here and you can trust them as well. They have cameras you can see your kids anytime of the day and they send you constant updates and pictures through out the day to keep you informed and engaged. There is nothing more satisfying then handling the stresses of life and work knowing that your children are safe and in good hands. This is an extraordinary group of providers that set the standard of excellence in childcare and early education! Thank all of you for everything you do to make this place a home atmosphere away from home for all our children. I feel truly blessed to have found this hidden gem Braxton Family

The staff has been wonderful to both my children and I couldn't have asked for a better center…read more They have learned so much throughout the years.

Our son has loved coming to Karate. Mr. Brown is so engaging and an incredible teacher while…read moreholding the students accountable to a high standard. They teach so many great qualities like discipline, respect, responsibility, and so much more. We love being a part of this organization!

Our family just joined the Huntersville location 4 weeks ago and we have had a very pleasant…read moreexperience. It all started with an interview with the kids (ages 9 & 15) to see if they would like it. They enjoyed the free private lesson. The instructor was CLEAR in saying that it would take time and he CLEARLY ASKED if we wanted to make the commitment. We signed a contract because we were clear about the commitment were making to the school in order to achieve our goals. In a month I've lost 10 lbs and I feel great! We love it and are here to stay!

The instructor had a chill vibe and a conversational style of teaching. He breaks down very…read moreimportant points, crucial to gun safety, as well as best practices when handling firearms and interacting safely with law enforcement officers. We spent the morning going over safety procedures at the gun range, shooting from different distances and then we spent the later part of the day learning how we would ideally conduct ourselves while carrying a firearm. And we were also prepared for the next steps to successfully obtain a concealed carry license. Drick is passionate about teaching the community how to handle firearms safely and obtaining the necessary paperwork to do so legally. You will literally have a "blast!" taking this class. I felt like I was sitting down with a cousin who happens to know everything about firearms. So Yes to this! Five out of five! I totally would highly recommend.

This review is overdue. I attended the Firearms and Training class on the morning of Saturday,…read more04-01-23. I am not currently a gun owner, but I wanted to educate myself on proper usage and the laws regarding gun ownership. I didn't know what to expect but whatever my expectations were, they were greatly exceeded! They were novices such as myself in the class as well as current gun owners and prior military; this was a co-ed class. They had refreshments available, to include good coffee. This is a Black owned business, and I was happy to patronize. I also purchased a unit of pepper gel and a book during our break. We did not go to the range during this class but were told we could go on our own time. I tried to use the "contact us" section of the website to get info about scheduling my range practice. I did not get a response, but this review reminded me to look at pictures I'd taken during class. I have emails and telephone numbers for the instructors, so I'll be reaching out tomorrow. If you're considering taking a course or purchasing a fire arm, you won't be disappointed using Black Diamond.