Jeff McClelland and Fran Agrifoglio demonstrated exceptional dedication in securing the loan I…read moreneeded for my condo in Los Angeles when other options were unavailable. They provided invaluable assistance by identifying the best loan solution tailored to my unique situation, especially after I was unable to obtain the required amount through my local loan officer. Their responsiveness, innovative problem-solving, and tireless efforts were instrumental in making this possible. I highly recommend working with them and have already referred family members in Kerman and Fresno to their services.

I had the privilege of working with Elizabeth James, she did a phenomenal job at explaining the…read morewhole loan process to me. From start to finish Elizabeth was there to answer any questions, or concerns that I had. I felt like she had my best interest in mind. Her professionalism and deep regard for her customers exceeded my expectations. I would highly recommend Elizabeth to anyone I know. Thank you Elizabeth for your hard work, and extra efforts to make this life changing event happen for me! I appreciate you!

I wanted to share my experience with Brandon Pugh. He was very responsive and always willing to…read morehelp. He had extensive knowledge of the real estate industry and was excellent as a lender. The transaction went smooth from day one. Highly recommended!

So many things about working with Andrew Hunter proved that he is the only lender I will ever work…read morewith. First, many of my docs were automatically pulled up through Stearns' digital system, which was so much easier than previous experiences. Also, Andrew gave me confidence as he was extremely knowledgeable, working seamlessly with my agent and the buying agent. Lastly, Andrew was able to provide me with a quick, 15 day close. I'm sure this only happened because he was on top of my loan, going above and beyond. I have referred Andrew to family and friends and he has consistently delivered this kind of excellent customer service.

559-490-2711, not prospect mortgage any longer, much better, deeper resources to get your situation…read morehandled

Molly and her team are great, we used prospect for our original home loan and refinance. Both times…read morethey were professional and patient. I had all my questions answered quickly and got a great rate! I would highly recommend them to anyone looking to buy a home or refinance.

Jeff and the team are awesome. Thanks for being a trusted preferred partner. Keep winningread more

Jeff and his team made the whole financing process so easy to do. Everything went by seamlessly,…read morepainless and exciting at the same time! Thank Jeff and team for all that you did!

I would not recommend this company to anyone. we had an unfortunate time of working with Eric who…read moreis a manager. In middle of our loan process he decided to go on vacation without letting us know. We wanted to refinance and take some money out for a business opportunity, after three weeks of waiting we lost the that opportunity because of Eric's lack of professionalism and timely communication of the loan process. As I mentioned I WOULD NOT RECOMMEND this company to anyone!

I found my self struggling to get financed for a home, due to circumstances in my business that led…read moreto an employee embezzling and ultimately hurting my credit and ability to buy a home. I was Referred to Eric, by Silicon Valley Credit Repair, after my credit was cleaned up, as someone that I could rely on and help me navigate thru the process. I was bit skeptical, as I had been turned down numerous times because of my situation, and for the amount I was applying for. After meeting with Eric and his team, I was put at ease, and gave me plenty of information for me to make an informed decision on how I was going to finance my new home. The process was quick, and got it done! I just closed on a beautiful home in the Los Gatos Hills, and I owe it to Eric and his mortgage team for making it happen! I highly recommend him!

I am surprised to see the high 4.5 star rating for AMC because my experience was subpar. Joe and…read moreSarah are very nice people and have good intentions but it took over 65 days to get my conventional loan approval with an in-house underwriter at that. Furthermore, there was no sense of urgency and indifference. I brought this to the attention of the staff and the owner, Lawrence but to no avail. Also, every request and verification from AMC was last minute and in piecemeal which was inefficient and cause of the delay. For example, I closed escrow four days ago and it has been radio silence from them. No notice of escrow closing, no congratulatory email, no communication at all. If you have the patience and don't want the personal touch regarding one of your most important purchases and life event then use AMC otherwise....

This is going to be a long one, but worth the read if you're considering working with this…read morecompany!!! I started my relationship with Alameda mortgage almost a year ago now. I completed the entire application, provided all my documentation with one person, and then never heard back from him. It was a discouraging first step in an already daunting process. I was referred to someone else who seemed friendly and knowledgeable. I found my house, made an offer and got it accepted relatively quickly. I was so excited. I missed the first call from Alameda, but tried to call back for 4 straight days before I finally got a call back. By then interest rates, which were already high, had gone up to an all time high of 7%. I was advised to lock that in as they would likely increase. A day or so later they dropped. I was locked in and there was nothing I could do. It always felt like we were several steps behind on the lending process. They would tell me one thing and it would be another. Their app was faulty and I would get a notice to complete something, but it wouldn't open. Communication was sparse and when inevitably something did not go as it should, it was somehow always my fault and they were supposedly waiting on me. They had miscalculated my income early, and also were missing documentation that honestly they as the professionals should have caught earlier. My closing date was changed multiple times. At one point they told me I could buy my rate down, only to tell me 2 days later that it wasn't actually possible. Some of these things I'm sure can't be controlled, but the fact that it was constant, and the communication was bad, made the process so maddening. And they only apologized when the error was so glaring it couldn't be excused. I was blessed with a great seller who paid my closing costs. While we were negotiating that, one of the ladies from alameda accidentally forwarded my appraisal that said "great news the house is valued over the selling price!" That could have completely derailed the things I was asking for but luckily didn't. I was so happy when things were over, and felt so grateful for the seller's generosity, that I decided to pay it forward and not to leave the scathing review I had planned. Unbelievably, these people called me a few months later telling me that they had messed up during the underwriting process and they needed me to bring in a check for $386!!! The guy said verbatim "we need to resolve this or we can't sell your loan". Are you kidding? I had finally had it and I went off and told them it would be a cold day in hell before I brought in that check. Even after expressing that I would like a call from upper management to talk about the horrible experience I had, I didn't hear back from them for months. When they called they didn't ask anything at all about my experience, but told me that they heard that it was bad. They said they wanted to refinance my house for me and would pay all the costs to do so. Seemed kinda sketchy, but finally some good news!!! I sent in all my documentation and filled out the 87,000 page application. They ran my credit which did actually drop my score some. And then, THEY GHOSTED ME!!! I finally got a call back after I mentioned that I was planning to seek legal counsel, which I still am. I am now approaching winter with a roof that needs to be replaced. Thinking I was refinancing I did not take the steps to get lending for my roof because I thought I was in the middle of a refi. I honestly can't believe the experience was this bad. This company is THE ABSOLUTE WORST. DO NOT WORK WITH THEM.

Huge shout out to Kassi Dunn! She is awesome. Kassi has great communication, and was on top of…read moreeverything during the home buying process. She answered all my questions and did such a great job with providing information and expectations. I just bought my home, but I am already looking forward to working with her again!

Great experience. Caleb and Joseph were extremely friendly, knowledgeable, and reachable any time…read more My call was always answered. I would highly recommend to all my friends and family. Any future purchases I will make sure and use them. You will not be disappointed.

We recently relocated to the Fresno Clovis area in the Central Valley and needed help buying our…read morenew home. We reached out to Aaron again and he got on the phone immediately and sent us an email breaking down all the numbers and got us preapproved in lightening speed. The real estate market is so competitive in Fresno right now but he was able to make our offer so much than the other offers because he could close in 10 days once we got all our docs in! Now we are moving into our new home in Fresno. Thank you again Aaron!

I could not be happier with Franklin Direct and the Soss team! I would very much recommend you use…read moreFranklin for your home loan. Everything that was promised was delivered. From the best rate, to an extremely smooth and easy process. They will walk you though each and every step with clear and concise answers.