Cynthia is the worst doctor I ever had to deal with. She is extremely rushed and didn't care about…read moreany of my questions. She brushed me off as if I was a nuisance. I asked her important questions that pertained to my health history that needed immediate attention and she gave me no acknowledgment, consideration, and respect. She gave me less than 5 minutes during the whole appointment and I had a serious diagnosis that she cared nothing about. I would give her ZERO stars. Be extremely careful in choosing her.

Bad experienced! Not recommended at all!! Staff is…read moreunprofessional, specially the front desk. Long wait time... and its true the dr doesn't seems like care to the time we waist, and I don't even see if she care for the patient. Rude and mean! I never write a review before but for this one I have to. It's really unpleasant visit. I will go back to my old dr even though is a little far but I feels the care and the convenience they provide.

Such a wonderful clinic! The staff is so friendly! They are not rushing you in & out. The doctor…read moreand staff take their time talking to you and teaching you about any of your conditions. They take their time explaining all the labs and answering any questions. Every time I go in or call they are so pleasant and ask about my family and try to get to know me. The care and attention I've received here is like no other clinic I have been to.

This was the strangest doctor's office I have ever been to. Very friendly nurse practitioner and…read morelady she was training but felt very unorganized. Never got my lab results until I called them repeatedly. Then found out I was billed a TeleHealth visit with the doctor called me back to tell me my results were normal. I had no idea she was billing my insurance for our brief conversation about my results. Overall felt weird not having the online portal to view my results and being billed when I was not aware of it. Felt more like an esthetician's spa than a clinic.

I came to this clinic for a second opinion regarding my sons eye & Mrs. Cybil was the provider who…read moresaw my son. She was so patient and kind to us. She took her time and address every other concern I had. The staff where kind and respectful. My sons eye actually got better!!

From the owner: Services include but not limited to Family Medicine, Women's Health, Physicals, Labs, Vaccines and…read moreColorectal Screening.

This medical facility is the friendliest and very professional I have ever been to…read more I moved and needed a new doctor and I am so very happy to have found this place. They address you by your first name by everyone. Emilia the front desk, Angel the scheduler, Sandra the vampire, Ana the nurse and of course Dr "C" whoo is simply awesome. They call me at home just to check on me. This service for senior patients. Come you will not regret it!!

Oak Street Health is a big joke, I just made 4 calls trying to make to set a time for a Dr visit?read more

I would definitely recommend Dr Phi. Him and his staff are so friendly and very efficient. Dr Phi…read moreactually takes him time with his patients and really recommends what's best for them and doesn't just prescribe medications just to be prescribing which I love about him. He's helped me tremendously with my weight loss journey and I can't be more grateful for the guidance and time he takes to actually explain everything and make suggestions on how you can improve your quality of life.

Dr.Phi and his office team are always nice and welcoming when I visit. I appreciate how quick and…read moreefficient they are. Dr.Phi is really helpful with his weight loss management program. I'd recommend Dr. Phi and his staff to anyone looking for a new PCP, or general care.

I wish I could give it zero stars. This place is a scam. DO NOT GO HERE. How are you going to bill…read moreme twice for a service and then months later send me another bill and tell me it's months past due?!!? And the charges are all $0.01 for literally the questionnaire they made me fill out! Let's add to this that making a payment online is practically impossible because their crappy site always throws an error and you have a better chance of winning the lottery than getting a hold of someone over the phone to discuss your bill. An absolute scam!

I have been a patient of this clinic off and on for over 20 years. Dr. Nelson is great. However,…read moresince they joined Village Family Practice, I always get hit with a hidden charge about a week later. No lab work, no long visit. I pay when I arrive the amount they quote, leave, then get charged from a bill 1 week later with no explanation of the charge. I'd just appreciate an honest quote when I arrive-since I pay cash. Low rating due to billing transparency.

In the same week that I visited this office for my chronic symptoms, I went to the ER. I was…read moreimmediately tested for the flu in which came out to be positive. I am extremely disappointed and angry at the fact that the negligence of these health professionals had let it get this far and out of hand for me to pay $250 to the ER FOR A DIAGNOSIS OF THE FLU! IT IS FLU SEASON YET NO ONE DECIDED TO SWAB FOR FLU OR STREP! The office manager states "Well no one hasn't been really coming here with the flu". This place is by far the worst physicians office I have ever visited! I won't be back, even if my life depended on it. They would probably let me die anyway considering they had done nothing for me when I was literally feeling like death the two times I visited in the same week! THANKS FOR NOTHING! Also forgot that they even billed me for an additional ~$200 for both visits. Tried to dispute the bill with the office manager regarding negligence and improper patient care, however she deducted $20 and said that was all about she could do. Thanks so much once again, because you guys did nothing but take my money to pay your awful physicians who couldn't even test me for the flu! Knowing how bad and red my throat was, didn't even attempt to swab for strep. This place is a joke!

The doctors, nurses and staff here are awesome. They now have an XRay machine on site so they can…read moredo many of the tests such as Bone Density scans here. I also had a stress test and artery check for stroke prevention/risk detection here. The new hours are 8am - 2:30pm Monday through Friday. There is plenty of parking. Note: You must make an appointment at least 1 day in advance. Check with your insurance company to see if they are "in network".

I really like my doctor. If it were just her and that office, it would be five stars. My issue is…read morehaving to call that stupid call center. I am taking blood pressure medication and I swear they are the reason. So frustrating not to be be able to talk to the actual doctors office. And the referal system is a mess. You will be the luckiest person on earth if a referal actually gets to where it needs to be before three months bare minimum and that's only if you call that stupid call center numerous times, sit on hold for 20 minutes for the referal department and really really push them. I needed to see a specialist after an ER visit but because the refereal was taking so long, I had to go back to the ER as a follow up. That is just ridiculous. Seriously ridiculous.

Im a heart patient that had a major surgery. I switched over to Village when added additional…read morecoverage with my advantage plan. Ive called atleast 6 times in two week period. 1 returned call. Then when I try to return the call I cant get anyone. This is unbelievable. The Dr's seem to be good. But how would I know!