Just had our fencing replaced by Bebington fencing and we are very pleased with the quality of…read morefencing and how quick and professional Mike and his team were with the installation. The price was very competitive and we would definitely recommend Bebington fencing to anyone

Great Service and lovely gentleman. Walter really was lovely to deal with and did a superb job of…read moreplastering my kitchen. No mess no fuss and good price. Would definately recommend him to anyone.

I have used Nick for a second time to do a job for my elderly mother. Once again he did an…read moreexcellent job. Would highly recommend.

used nick for the second time absolutely flawless and pricing structure clear from the outsetread more

Great service and a fantastic result. Martin did a great job on my stair and landing carpet. He…read morealso laid new bathroom flooring which everyone has commented on. Cannot thank Martin enough for such a professional finish and such great service. Thank you so much!

Martin came to our house today 12th August 25. He was here to fit some vinyl flooring in our small…read moredownstairs toilet and our bigger upstairs bathroom. He arrived early and immediately gave us some great advice about lifting our old flooring prior to fitting the new stuff as the old vinyl had a few bumps in that would have showed through on the new vinyl. Even though it wasn't part of the original quote martin lifted all the old vinyl in both rooms and then did a very nest and tidy expert job of fitting our new vinyl. He tidied up after himself and only charged us what was quoted even though he had to lift the old vinyl for us. Very competitively priced and an expert flooring fitted. We wouldn't hesitate to recommend him to family and friends.

John Mason International -- A Masterclass in Broken Promises and Deflection…read moreWhen my mother passed away, John Mason was entrusted with shipping a carefully selected group of her belongings from the UK to Australia -- the pieces I had chosen to keep, sentimental items that mattered. They knew this from the outset. They failed at almost every level. The damage was staggering: - 4 of 7 furniture pieces (nearly 60%) arrived with substantial damage - 23 of 36 framed pictures (64%) were damaged - 20 of 25 boxes (80%) arrived with significant damage and multiple broken items inside This wasn't bad luck. A clothes horse was wrapped with zero structural support -- predictably crushed. A butler's tray was physically forced into a box 20cm too small, splitting the wood and breaking the hinges. There is no way the packers could have failed to hear the wood cracking as they forced it into a box that was plainly too small. Framed pictures were packed together with ornaments and no padding between them. Glassware was wrapped inconsistently -- wrap one, leave one -- even in boxes marked fragile. Even John Mason's own Australian partners were visibly shocked at the state of it. The complaint handling was worse than the damage. - The International Sales Consultant, who sold the service with great promises, vanished the moment the contract was signed -- not a word. - The International Move Manager's response to a detailed damage report was to forward an insurance form and -- I kid you not -- follow up asking me to complete a feedback survey. - Operations fobbed me off. When I finally escalated, their "investigation" consisted of asking the packing crew whether they'd packed well. Unsurprisingly, the crew said yes. That was it. That was the investigation. - I sent a detailed rebuttal with documented evidence, photographs, measurements. The response? Silence for over a month. When the Group Export Manager eventually replied, she simply restated that the crew were "experienced professionals" and they stood by their work. No engagement with the evidence whatsoever. - The CEO then stepped in to say he was satisfied the complaint had been handled "appropriately and professionally" -- and helpfully suggested I contact the British Association of Removers Consumer Affairs team. What he didn't mention? He sits on their board. Draw your own conclusions about the impartiality on offer there. The unexpected costs were a particular sting. I understood I'd paid for a door-to-door service. Instead, I received not one but THREE additional invoices from the Australian partner -- totalling considerably more than advised, including a charge for a "long tramp" for less than 25 metres from truck to door. They refused to deliver until every invoice was paid and threatened storage charges if I disputed. My late mother's belongings were effectively held to ransom. A warning on insurance -- please read this carefully. I asked John Mason directly whether I should list every individual item or group them. I was explicitly advised to group them, particularly for categories like kitchenware. With hindsight, this was disastrous advice. The insurer calculates payouts based on the number of items listed against total declared value. If you under-list, you under-recover. List every single item -- every bowl, every glass, every utensil -- with an individual value. It feels pedantic. Do it anyway. John Mason's guidance cost me significantly in the claims process. The pattern here isn't a run of bad luck. It's systemic. - Feedback is collected at the point of uplift -- before your goods arrive and before you have any idea what condition they'll be in. - Complaints are deflected to the packers themselves. - The CEO rubber-stamps the process. And the suggested independent body isn't independent at all. I paid for expertise, care, and support. I got none of the three. If you are moving sentimental items, irreplaceable belongings, or anything that matters -- please look elsewhere. (Can provided photos and email with redacted names to readers if it helps in your assessment. These are the same as shared with company during my complaint communication with them, that were disregarded)

I used John Mason's to move to Los Angles. I found them online from all the positive reviews they…read morehave been given on various expatriate forums. I have moved over 5 times internationally with the whole family and they have been the most competent movers so far. Their staff were friendly and efficient and my 40ft container arrived on time with no damages. We had a small air shipment too which was slightly delayed as it was held up in customs in LAX, but I believe this is outside of their control. In the past I have all sorts of stuff broken but these guys clearly knew what they were doing. Highly recommended.

Had a problem with electrics on friday teatime, rang Shane and he was out to me in less than 25…read moreminutes solved the problem in about 15 minutes also did a little job for me while he was here, He has done work for me in the past, A top man indeed !!.Paul Lightfoot.

We have just recently employed john and his crew to re-roof slate roof, fit loft window, new…read moregutters/downspouts, remove unsafe chimney breast in loft, re-felt flat roof to kitchen extension, re-point remaining chiney and other minor jobs. We found the blokes to be very likeable, punctual, friendly, reliable, honest, extremely competetive with their prices and VERY VERY hardworking!! The job was completed before the specified time and to an extremely high standard, they really are perfectionists! I have recommended them to family and friends and dont doubt for 1 minute that they would deliver the same excellent service and standard as we received :) Many thanks once again regards John and Emma

I used the plumb centre when I had my fire fitted. They were…read moregreat. They offer great customer service and were very patient with me. I was very impressed.