This Lenexa location is worthless. The employees could not fix a phone if they tried. They sit…read morearound and do who knows what. Then, they return your phone back to you in worse condition that when they received it. Definitely go to a different store!!!

This place is amazing and the people who work here actually care…read more.. if you need a phone fixed... just go here and thank me later. My daughter's phone was broke and we needed it for a trip. Luckily, they kinda bent over backwards to get me this phone and I got super lucky they were able to find the parts. They kept me in the loop the whole time. Truly a great store... I appreciated it some much I will not look at another shop to get my phone fixed, I am loyal now... It's been months since I got this phone fixed, and I wish I could remember the gentleman's name who took care of this for me. He made it all work out and he made it effortless... Thank you..

I recently had a great experience with Rebel Wireless, I needed a part for a 2 year old phone,…read moreafter calling multiple service centers, I used Yelp Messaging to reach out and contact Rebel Wireless. Tanner immediately replied, ordered the part, provided excellent communications keeping me updated on the status of the order, and contacted me when it arrived. Tanner installed the part, made it quite clear if there were any issues, to call back immediately, that Rebel Wireless would be there for me, just a great experience working with Tanner and Rebel Wireless. I highly recommend Rebel Wireless for your Smartphone or Tablet repairs and service needs, I enjoyed my experience working with Rebel Wireless.

I found one of the owners Eric thru a local Facebook group. I had a couple of old iPhones that I…read morewanted to sell after I upgraded. Eric couldn't offer me as much as if I just sold them outright myself and he let me know the steps to do so. As a local business owner myself I appreciate the education and information that Eric provided as that is the same level of service that I provide my insurance clients as well as any prospective clients who come see me for their insurance needs. With this type of integrity you can trust them to repair your mobile devices without the fear of getting taken advantage of.

I wanted to give a better rating, really I did! The guys who work here were pleasant and seem to…read moreknow their stuff. But... the communication piece was totally missing. Brought in a very old laptop for repair. After several weeks without hearing anything, finally called them to check in on the status only to find that during a customer software upgrade I had been lost in the shuffle. A dozen days later, called back only to find out that they were still working on options and would call back. No call came so I called again and was told that since our laptop was so old it was not really worth fixing (not terribly surprising, but I wanted to try!). As I mentioned the guys here are nice, so we brought in a second laptop for repair and decided to sell the first one to them for parts. (Recycling at it's best!) This time around I still found that if we didn't call them, we had no idea what was going on. In the end the second laptop was fixed to our satisfaction but we didn't know how much it was going to cost until we came to pick it up. When it came time to settle up the credit for the first laptop and the repair on the second, I noticed the coupon we had brought in when we dropped off the first laptop had been lost. Luckily when I pointed out it was missing from the final receipt they made good on the original offer. I will be checking yelp for new reviews before I came to this place again hoping to see there has been improvement in these two areas: -Communicate with your customers on a timely and regular basis -Clearly communicate (at least estimates) of what the cost will be

The new manager and the crew helped me when I shattered my phone. They provided me with a brand new…read morecell phone, offered me multiple different options, and helped me in every way possible. They didn't once say there was nothing they could do, they figured it out regardless of how long it took. Recommending to all my friends that need any phone help.

Replaced the LED+screen on my iPhone 6S. They have two options: after market or OEM (Apple…read morebrand) screen for $30 more. I ended up getting OEM screen for the same price I'd payed at the other place across the street for an aftermarket screen that never really worked right. When I picked up phone I tested the screen and one quadrant wasn't working properly. Without any hesitation they offered to replace the screen again saying sometimes they get a bad Apple (yeah...I just did that). Phone is as good as new now.

Replaced my iPhone screen in under and hour at an affordable price for me. Very quick and efficient.read more

Came in with a used iPhone 5 that I thought needed a new battery, and Josh was really helpful. He…read moreanswered all my questions about the no-longer-in-use hand-me-down phones friends had given me to try since my Samsung Galaxy S5 was kaput. He gave me input on which phone would be the best to use, and he checked to see if they were locked. When he went to start the battery replacement on the i5, he discovered the battery just wasn't hooked up, and it would be no cost if it worked and would charge. I'm waiting while he charges it, and I'm hopeful that's all it needs. Either way, I'll definitely come back here for my phone needs in the future!

Nice peeps; local small business. Reliable & helpful. Reasonable, as well. Have been back several…read moretimes.

Friendly, timely service that fixed my problem! I walked away knowing if anything went wrong the…read morework was guaranteed for 60 days!

I have an iPhone 13 ProMax. I finally broke the back glass. I read all the great reviews, and…read morebrought my phone in. Scott had to order the Alpine green back glass and in about 2 days dropped my phone off and installed in about 1 1/2 hours. I literally can't tell that the glass was swapped out. Highly recommend. Professional and responsible and timely. Texted me when the back came in and replaced that afternoon.

Bryan is an excellent technician and can repair most anything regardless of age as long as any…read moreneeded parts are still available. I've used him for many years on all of my vintage audio gear. You do need to be understanding and patient waiting for him to get to your repair. He is about the only one left doing this work in this area and the amount of equipment he has in line for repairs is astounding. As well, people from around the midwest ship him gear for repair, so it no just local work he has to keep up with. He will do a great job for you.

Bryan was amazing! After having my Marantz SR7010 in a repair shop for 14 months only to be told…read morethey couldn't repair it. I dropped it off with Bryan had a estimate to repair it in less than two hours and the unit was repaired the next day. Fair pricing and quality workmanship. He will repair all my audio electronics form now on. Thanks again.

I couldn't get my laptop top to start and was in a panic. Will was the best! Thank you, Will gir…read morehelping me!

The 2 guys there Will and Josh were very helpful I definitely didn't think my phone could be fixed…read moreand they assured me it could! My phone and all my data I thought I had lost is now all back! I 100% recommend this place!