I was here as part of a business meeting and this was the hotel we ended up staying at. The rooms are incredibly spacious. In my room, I had two standard queen size beds, as well as a full-size couch and plenty of room to move about inside the room. There is a restaurant located on the first floor and it also has a pool. The room certainly looked a bit more updated compared to the exterior of the building. Exterior of the building definitely looks dated but the location proximity to the park/lake area as well as downtown area where there are shops and stores is exceptional as it's all within about a 10 to 15 minute walk. They also have a speed dial for the local taxi service so when I had to depart very early in the morning, it was no problem in me being able to get a taxi read more

Stayed 5 nights with my 5yearold daughter and partner. For the price we paid, I was very disappointed overall. We spent $2,200 for 5 nights (including a $300 incidental charge on top of the $1,900 room cost), and I was not made aware of such a high incidental fee in advance. The one positive I can highlight is that the staff were friendly and helpful throughout our stay. Unfortunately, almost everything else was underwhelming or disappointing: Room: The room did not match the pictures online. We were led to believe it had a tub, but it only had a very small stand up shower, which was very difficult with a 5-year-old. The bathroom was cramped, and the finishes (closet area, tiles, etc.) were worn and grimy. The room itself was extremely small for three people, and the furnishings were more like those you'd expect in a budget motel, not a beachfront resort. Amenities: The advertised amenities were misleading. The website listed indoor/outdoor pools, a game room, beach toys, bikes, sporting equipment, an airport shuttle, and guest laundry. There was no outdoor pool at all. We could not locate a game room or even basic game boards. The "beach toys" provided were minimal I could have bought a better selection for $10 at Dollarama. We never found bikes or sporting equipment, and were told they no longer offer an airport shuttle. There was no guest laundry on site; staff suggested going to a local laundromat. Breakfast was not included, so we ended up spending another $600-$700 eating out for breakfasts and paying for Ubers to and from the airport. Pool: My biggest complaint was the state of the indoor pool and hot tub. On the second day, my partner took our daughter swimming, and when I joined them, I was shocked. The pool water was a yellowish-green, with piles of debris clearly visible on the bottom including hair ties and other random items. It was obvious the filters hadn't been working properly for days. I immediately told my daughter to get out and shower. The hot tub was no better, though its hotter temperature masked some of the bacteria issue. I went straight to the front desk with my daughter to report the pool's condition. Staff showed no urgency, simply saying they would "let maintenance know." I explained we were staying until Monday (this was on Thursday) and asked them to please address it since my daughter had been excited to swim. Sadly, by the time we checked out, the pool water actually looked worse, not better. Overall, I would rate this hotel 2 out of 5 stars. The only reason it's getting 2 instead of 1 is because the staff were friendly and the location was convenient. Otherwise, the experience was disappointing for the price paid and not what was advertised. read more

The front desk and cleaning staff were friendly and helpful however our dog friendly room was small and in need of serious updates. The bathroom smelled of mold, the walls and floor were scratched and the towels and sheets needed replacement. Noisy and too expensive for the quality. read more

This hotel is very tired and the room was in poor shape. Moulding around the doors and room were coming off and the furniture was pretty tired. The bed collapsed latter that night and I could still sleep, but very uncomfortable. No response from the hotel after telling them what happened. The area around the hotel has a very bad drug use issue and was pretty bad on our morning walk. Also this hotel is in a very noisy area on a Main Street and sleep is nearly impossible. I would never stay at this hotel or recommend them. read more

This older inner city hotel is quite nice. We were welcomed by professional yet friendly staff. Our room was clean and comfortable with a good style. The room featured soft matresses, with enough pillows and good blankets on the beds. A few complimentary shower items such as shampoo and body wash. There was also a small pool down stairs. Fun for kids. The location was also a short walking distance to the beach. Ideal for summer. Although the over all experience was good, the hotel could benefit from a few improvements. The shower tempature was a bit wonky, going from very cold to burning hot in a kind of unpredictable way. The parking didn't seem entirely theft-safe or secure either. The hallways were a little bit confusing and no one was around to help us with our bags.The room was nice and quiet during the night, but the air was dry (like many hotels) and could use a humidifier. Over all good, but with room for improvement. read more

We checked into our room at about 630 went out for a walk. The weather was very hot around 38 to 39° all day and we were very hot and sweaty. We got back to our room to have a shower and there was no hot water whatsoever, we attempted to wash in the cold water, but the supplied body wash would not come off with cold water. Next morning we woke up same thing no hot water. We called the front desk. They were not able to fix before we left the room at 10:25 so they gave us a different room For our troubles, they offered us free breakfast at 10:30 in the morning after we had already eaten two hours before. To speak with the manager and he was very hostile. "I haven't decided what I'm going to do about this yet. I'll let you know". I work out of town for a living and I have stayed in hundreds of hotel rooms and so far, worst interaction I've ever had with management. Oh yeah the room was over $400, so I expected premium service. He ended up doing nothing for us. read more

Recently stayed out in Kelowna and was so fortunate enough to have stayed at Prestige Beach House. We originally booked our stay based on location to the lake, shopping and restaurants and we were so happy. Everything was right there within walking distance. We were out walking along the water, having ice cream then shopping along the charming stores. When we arrived we were greeted warmly by the hotel staff who were very personable when talking about the was available for guests including cruiser bikes and tennis rackets/balls (tennis court was across the street). The rooms are breathtaking and designed to feel like a beach house with decor and personal touches. they even had a little embossed hotel stamp on the toilet paper. I would highly recommend staying at Prestige Beach House. While you are there eat in the restaurant for either happy hour or dinner. SO YUMMY! read more

The hotel is in a good location with park and beach across the street. The hotel itself has obviously been redone to spruce up the place with decently sized rooms and updated decor. But, the doors are paper thin it seems and you can hear people running up and down the hallways and partying in other rooms. Pretty aggravating. read more

C'mon people, it's not THAT bad. Mind you, I am not saying it is great or anything - the Prestige in Kelowna is just ok. It's a relatively affordable place to stay in downtown Kelowna, near the lake too. Perhaps my views differ from the other reviewers' because I have stayed here 3 times dating back to 2007, but not during the time frame of the other reviews - the hotel has had a remodel since then. Yes, the shelter is on the next block over. No one has ever bothered me, nor would I expect them to. Truly, whoever designed this place should never work again. Most rooms have a large block of empty space but then have closets that are too small for their hangers, & bathrooms that require you to sidle along the toilet to open or close the door. Reasonably clean on this last visit, though (Oct 14 2016) which is a nice improvement (had some not-dusted areas the last two times) Pluses of remodel: - nice bright Muskoka chairs on the balconies - the hot tub jets are working again - a lot more electrical plugs Downsides of the remodel: - your fridge is now a mini wine fridge, with little room for food, & no freezer (they do have a freezer behind the front desk, though, & kept our ice pacs for us, which was nice!) - the little locals bar at the back of the hotel is something else now (that I can't remember the details on, but it certainly did not sound like it was aiming for the same crowd) I will always prefer the Royal Anne on Bernard for a downtown Kelowna hotel, but this is an acceptable backup when they are fully booked. read more

This is my favourite place in town, I travel all over the Province (except the mainland) and this restaurant has to share the number one spot with Foxy's in Trail, BC as my favorite RESTAURANT. Calamari was a little undercooked today but normally this place is on target. HIGHLY RECOMMENDED happy hourly is before 6pm on drinks and food read more

The website for this hotel doesn't actually show any photos of the Kelowna location, so beware, the gorgeous photos you see will not be where you stay in Kelowna. Sneeky Sneeky. The hotel is run down and made me want to sleep with my clothes on, the rooms are dark and dingy. I was lucky enough to have a room that a previous stayer played hide and go seek with their empty beer cans - quite disgusting to think the level of quality of cleanings when you find empties in every nook and cranny. You can hear everything in the halls from your room, even someone sneezing in the next room. The say they are located near the culture district which I now know means that its as cultured as the Downtown Eastside of Vancouver. Don't go walking at night, it's not safe for a single female. read more

It's across the street from a nice park and the lobby is nice and so are the staff. Free wifi. But the rest leaves much to be desired. There was a layer of dust on my night tables, the Guest Directory was incomplete (lots of missing pages), views of the alley or of the Highway through town. Not a safe area to go walking at night. I travel for work and have several devices that need to be plugged in. The desk has no electrical outlets. Zero. I had to unplug lamps around the room to power my devices. Huge disappointment. The LG TV is nice. But the channels aren't HD. I have a patio...that has outdoor carpets and is quite gross. They've sealed it in with windows. Maybe for security...just very odd. They've updated the furnishings but there is still an oldness to the place. The bell cart was very old and a struggle to port my luggage to my room. Would've been easier if I just carried it myself. Pet friendly. I was able to have my dog stay with me for an extra $20/night fee. Likely won't be staying here again. read more

will not be back, and I just checked in for 4 days- will update if it gets better. On a busy street, tiny lobby, built more like a motel than a hotel, beams jut down to just over 6' in some areas, ie the hallway just outside the 3rd floor elevator. Just to get to the elevator you have to snake through a switchback of corridors that takes you past bathrooms and the open back door of the restaurant kitchen. Counted 4-5 bags of trash or hotel laundry dollies in the hall on the way to my room. The park next door is right on the lake, but it's full of unsavoury characters.. as is the street I can see from my balcony- counting 10+ individuals loitering/ sitting on the sidewalk as I write this. I cant wait until fall rates and my business per diem budget lets me stay at the Manteo again!!! They are trying, doing some renos and I hear the restaurant is good but the term "polishing a turd" comes to mind... read more

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Still a lot of work to be done. Will always be an old hotel redone. Lots of drunks around the hotel, in the halls, on the elevators. Beds were comfortable but air conditioner awkwardly placed. Door keys dint work nor could we get on Internet. read more

Lucked out with a large room. That's the highlight! Sofa cusions all had ripped seams. To close the door to the toilet/shower requires that you stand in the shower (or on the toilet)! Staff are either very nice or complete dolts. Heard lots of complaints about overcharges and charges for unordered room service as we waited inline to checkout!?! Friday night the main floor was jammed with unpleasant drunks from the nightclub. Huge noisy parties on my floor after club closed. Should've called the desk earlier, but they finally shut them down at 4:30 a.m. The main floor is a maze. Parking lot takes skill to negotiate. Single small elevator - far from the lobby. Neighborhood is unsafe after hours and mornings with homeless shelter on the same block and druggies in the park. Sent the manager a polite email about a few matters but no response. Others have mentioned the website does not show the Kelowna location. Understandable. I contracted epic food poisoning in the main floor restaurant that required treatment in ER.. To be fair, it is privately operated. Still, it`s another bad sign. Avoid this OVERPRICED property if you want an enjoyable Kelowna experience. read more