I set up at 30-minute free call with attorney Jennifer Knight. I sent her a copy of my current trust for review, prior to our meeting. I could not believe what she told me! She said your attorney did a great job and I did not need to start over. So rare to find someone so honest now-a-days! She said if I wanted to make a few tweaks, it would be cheaper to go back to the original attorney, so I only had to pay for the updates. I asked her if I can use the rest of the 30 minutes to ask her some generic questions and she took her time and answered all of my questions, she even explained their process and what I should look for in the future. In the end, I was looking for a reason to hire her. Highly Recommended!!! I will definitely keep her in mind in the future, if anything else comes up. Thank you again, it's nice to know customer service still exists. read more

We had a good experience with Preston. We spoke with 4 estate planning companies prior to deciding to go with Preston. Preston was more thorough than the others we talked to, and pointed out a number of relevant issues that their trusts covered that weren't covered by some of the other companies. Each step in the process was outlined, and their are very efficient. I'd recommend them to anyone looking to have a trust drawn up. read more

Trust Mill - Run! This company does not respond or follow the instructions of their clients. They have a cookie cutter blue print and the Trust is a template. Not anything original or personalized. Read all of the negative reviews. Every single response from this company Blames the client or the client's family instead of taking accountability and offering a real resolution - just as they do with everything else. They use high pressure sales and confusion to push their agenda (not what the client wants - they do the easiest for the company with a cut and paste template you can get online). They have a lot of great FB ads but they don't provide what they promise. The best response they give is that the upset writer should contact them to resolve. The problem is by the time the client gets so angry being ignored by their unethical actions, they have already tried multiple attempts to have some response from the company. You will only get a call with an attorney on your first call so they can basically reel you in and close the sale, or when you try to terminate their representation for not fulfilling their obligations! Otherwise you will only speak to a "Concierge" not even a Paralegal - a receptionist with a fancy title! Look up what a "Trust Mill" is and see how it resonates with this company. Then check for Barr Association and other documented complaints. read more

Our 30 year-old trust was long overdue for revisions and we selected Preston Estate Planning to help us with the task. We have been very pleased with the thoroughness and attention to detail demonstrated by the attorneys and staff at Preston. Our written, electronic and personal interactions with Preston Estate Planning have been timely, cordial, and professional. We look forward to a continuing relationship with the Preston organization. read more

The staff was always there to help with correct titling of accounts and insurance policies and the like. I feel they filled in a lot of gaps our previous estate attorney left out. Also, the previous attorney left us uncovered for years because he neither stressed the importance of titling the appropriate accounts to the trust nor was responsive to questions about how to title and the critical importance of that major step. They do and walk you through these critical steps. read more

I would not recommend using Preston Estate. They're quick to take your money but little results. My siblings and I hired this law firm to help settle our family estate after paying $6300. We got an EIN # and they sent a list of assets to the siblings, We received a letter stating they've fulfilled their services, but we still haven't received the money from investments my parents had after 9 months. Before you go and pay the high price tag, find out exactly what they're really going to do for you. You probably could've done it yourself. read more

Called to renew the Life Planning package with Lisa and everything went well. Lisa presented well for the firm and her phone etiquette was excellent. Thank You... read more

Awful, horrible, 0/10 do NOT recommend. Money grabbing, paper pushing, not knowledgeable or responsive. read more

My wife and I are retired having had extensive experience working in finance in both private and public companies. Part of that experience involved working with some of the best law firms here on the West Coast. When we retired, we had plenty of advice as to who we should use to help us with our Estate Planning and we settled for a number of excellent advisors but there was never any follow up over the years as the laws changed. When my wife found Preston Estate Planning six months ago, we decided to take a new look at our family trusts, wills and Health Care Directives. The big difference this time is that we really feel that Mr. Preston and his team have an excellent "system" for simplifying the whole estate planning process. Working with the team at Preston has been very straightforward and I have been amazed when my Saturday email questions have been answered over the weekend. His team are very easy to talk to, and their webinars and continuous Life Plan means that they are always on top of changes that occur in the law that we would otherwise miss if didn't have someone keeping our estate plans up to date. It's been a very refreshing experience! read more

We had a Trust already in place and had done a couple of amendments but we were still not comfortable with the contents as we have a blended Family, real estate properties and a Family Business involved. My Wife came across Preston Estate Panning webinars on instagram and after watching several we felt that their Professional Legal service might help us generate the final Trust Document we were looking for. We reached out by phone as we live out of the area and were met with a very Professional Legal staff that answered questions and gave us very thorough guidance to achieve what we feel is a Trust that meets our Family dynamics. The drafts were prepared and sent to us for revisions/approvals until everything was how we wanted the Trust to read. The Trust was then sent to us professionally bound in a nice legal binder for review and signatures with provided Notary Service. After sending the Trust back to Preston for recording and authenticity, we now feel we have a Trust that addresses our needs. Preston Estate Planning was very professional, efficient and knowledgeable in helping us achieve our planning goals. We highly recommend them to anyone for their planning needs. John & Diana read more

Building a Trust is no easy task. There are so many steps and decisions to be made. John Preston and his staff made this easier than we expected. Everyone was very supportive and knowledgeable. We feel better protected now, while we still have some work to do and questions to be answered, we feel confident that all will be handled appropriately. We appreciate our friends giving us this recommendation and we are satisfied with the service provided. read more

My wife and I have been clients with Preston Estate Planning for about 5 years. They were very helpful in updating my trust to assure gaps that we had in our original trust were addressed. They also have been helpful in answering additional questions and making additional updates, when necessary. They also put on high quality monthly sessions where they tackle a pertinent topic and take related questions. A quality organization which I highly recommend. read more

They are the best at communicating with their clients and they are always responsive to questions when I call them. They have features in their estate planning that I have not seen anywhere else such as co-executor in life and in death. I highly recommend them, you will not regret it. Mavis Ivene read more

I had planned to purchase their service because I felt originally that this group has knowledge. I compared prices for redoing my trust which was also in place. I had a phone conversation both with senior partner and another female associate. She was clear in her approach and told me it was best to hold off purchasing their services until my mothers assets were distributed and I had more business/personal consultations with my other advisors. I appreciated her authenticity and honest approach. But, six months later, I called twice to reach this same female associate ( she is the lady who presents online seminars with two male father and son lawyers), and could not reach this lady to schedule an appointment. I called not once but 3x over the course of one month and not return. It appears there is a break down in their administration. The secretary was at one point arrogant and overly protective ( sounding) of her bosses time ( as if I was not a prospective client---- note I am executive management in a corporate group and understand when administration staff are out of order, lazy, and just not interested in help). Three times strike out. I walked away and expanded my relationship with Anderson Advisors ( they do corporate business, estate and other areas of planning ), are international and have done me well in the past. So I decided not to hire on Preston. read more

I found the atmosphere very friendly. I would recommend them to all my friends and family. I especially like their helpfulness and knowledge. All my questions were answered and I felt very satisfied with them. Truly a great place to do business with! Thank you for all your wonderful help. Maria Knight read more

So far I do not recommend this law office. My father had his trust done here for him and his wife over 15 years ago and it was updated about 8 years ago. He passed away last December. My mother wanted the reported to add me as signing power on the banking accounts. The cost to make the modification was more than a new trust was to create for my wife and I and it was done correctly with a local lawyer. The banks will not accept the new modified trust from this lawyer and they do not seem helpful in getting the issues resolved. Sad as they made us pay for the modification before they started the work. We were told it would take 6 weeks to complete. 6 weeks later they have not started it was not until I reached out to them they said they needed more information. Then 3 weeks later I still had to follow up. The whole process took close to 4 months. With the delays on their side as we would respond with information or signed documents within 24 hours. They would respond in a week or 2. Unless it was a quick response Like we are working on it. I do not recommend this place. Still waiting for a trust the bank will accept. I read more

This company does a lot of Facebook advertising. So I contacted them. I have a need for a trust and ongoing services. I wanted to have a conversation with somebody in their firm other than their front phone person. There were many reviews that were not so positive or ok about Preston here. So I wanted to give them the benefit of the doubt. I spoke to somebody twice, a woman in their firm. I spent a total of 30 minutes answering her questions, providing contact info, and asking questions. She promised a lawyer in the firm would contact me. They never did. She never did again. I called again and asked again. Nothing. No callbacks. I have decided to work with a different law firm now, for Preston cannot follow through or provide communication, So, that is enough evidence for me. I'm leaving this review because it is maybe an ongoing pattern with this company? Maybe their advertising and operations need to be in alignment. Not my problem. read more

After my wife died in 2023, our tust was modified seemlessly within few weeks. For subsequent questions which I had, the Concierge department provided all needed answers promply. read more

It feels a bit odd to review a estate firm; but here I am; because of the level of service they have provided me and my family over the years. I am a 3 generation client; so that alone should give you insight to the loyalty this firm generates. They have handlers trusts of my entire family, and when the need arises, probate and execution of said trusts. They are rewriting mine, and have an excellent "lifetime" program that is very reasonable and comprehensive. I will continue to use and recommend this firm; they are excellent at what they do, communicative, upfront and above all have integrity. Thank you all for helping me during what should have been an awful time- during the pandemic at that! read more

I am am very impressed with Preston Estate Planning. I am the designee for my brother and they are very helpfull in providing me with information that I can use to assist him. LIndaW read more

Best investment I have made. Preston was professional, courteous, and very patient with us. They provided all we needed to complete an up to date and comprehensive life plan. Their process is easy to use and costumer focused. Appreciate the concierge service to answer any question we had read more

We are the 2nd generation to have Preston Estate Planning create our Trust. I've never found it difficult to contact or get a response from this firm in a timely manner. Everyone I've ever dealt with from the front desk to the attorneys have been nothing but kind and professional. They provided me the instruction to settle my folk's estate in a calm and unhurried manner which is why I chose them for our Trust. You don't want your children getting frenzied with questions when the time comes for them to settle my estate. I also had to show this Trust to an out of state attorney at one time and his comment was that Preston Estate Planning left no stone unturned. read more

Our first meeting with Attorney John Preston, he drew out a diagram to explain so well, with his expertise and knowledge what was needed to be done since my husband passed away. It is so nice to see Father John Preston and son JM Preston work together. Everyone works as a team and answers emails with diligence. Preston Estate Planning is honored for how they have assisted my son and I. A very special thank you to everyone, and to Dawn Burns who welcomed us the first time. I highly recommend Preston Estate Planning, with zillions of for they ARE thee best. read more

Awesome business. So responsive knowledgeable. Courteous. Professional. Reasonably priced

Preston Estate Planning has been one of the best companies I've encountered in my 82 Years!!! Our trust preparation several years ago was thorough, well-executed, and especially easy to understand! Their process for making your trust info easily accessible in emergency situations is exceptional and updated annually along with any other aspects of your plan that needs it. Access to "spur of the moment" support via their concierge has been amazingly rapid and effective. Their regular "video snippets" which explain specific aspects, including pitfalls, or various trust components has been especially valuable to us AND to family and friends with whom we share the info. It's amazing how poorly prepared most families seem to be and how easily Preston can help prevent/solve major estate issues. I highly recommend Preston Estate Planning services!! read more

We've been with Preston for 2 years the experience has been First Class. Highly Recommended.

Knowledgeable company on trust. Hear their presentation and decide for your self. I am a client.

I've been a client of Mr. Preston for nearly 30 years. I sleep better at night knowing that he's taking care of my trusts and their associated documents. He puts a lot of thought into his work, covering every possibility which conceivably could affect the documents he prepares. I unreservedly recommend Preston Estate Planning for preparing your estate planning documents. read more

We have been working with Preston Estate Planning for about a decade now and they have done a great job to ensure we are on top of all the complicated details of our estate plan. Unfortunately, I recently lost my Father, however since he too had used PEP the estate settlement process was well streamline and their settlement team did a great job to bring things to a close (without a hitch) during a difficult time. read more

I have been using Preston Estate Planning for years. They are top notch and are always ready to help you with your living trust. My wife passed about two years ago. I contacted Preston Estate Planning and the advice they provided was great. During that difficult time it was a smooth transition to keep my Trust updated. The staff is friendly and always ready to help. read more

Our experience with Preston Estate Planning has been exemplary. Wonderful staff, answering our questions and concerns regarding our trusts in a timely and professional manner. Our family has worked with this firm for many decades and we appreciate feeling very secure that all our estate planning needs are taken care of. read more

John runs a great company. Clear explanations and guidance and wonderful, competent, courteous staff. Never felt hurried, which was important to us. I feel confident and at peace knowing that we have the backing of Preston and their resources. read more

Working with John Preston and his team has been a great experience. They all are very helpful any time we reach out to them for an estate/trust question. We feel very secure in our lifelong plans that we have discussed with them over many years...for at least 15 years! We love getting their frequent newsletters and we listen to their monthly on-line updates as well as their quarterly and annually Q & A seminars. Overall, they have given us comfort in planning for our future estate matters. Tom and Vicki W read more

I have been a client for more than 5 years. My husband passed away 3 years ago and Preston handled all my paperwork with the gracious of care. I don't know how I would have gotten through all of it without there help. JoAnn Worley. read more

After my father passed away he refused to speak to me about the "trust" he made for may parents. I hired an attorney and he ignored him also. This guy is useless for all intents and purpose. He creates documents for people so after they pass on the family will have so instructions as to what their wishes are. These pages he slaps together are useless if he refuses to step up and assist in understanding what he has done. There is no point to his services. read more

I would high recommend the Preston Estate Planning. We have been through plenty of Estate Attorneys. This company and their attorneys are knowledgeable, responsive, and thorough! I am giving them a 5 star. Make your appointment now to protect your assets and your family from unnecessary litigation. read more

My husband, JJ (49 yrs old) and I (40 yrs old) are extremely thankful for Mr. John Preston and his firm. Shortly after my husband and I got married almost 3 years ago - he suffered some major medical emergencies. His unfortunate situation put us into full action mode to put key motions into place for our Trust and Estate Planning. The most important component for me was the Medical portion. For example - What would happen if something unexpectedly created a severe medical situation for my husband again and he was all alone? How would the emergency medical team know who to contact? How would they know what rights he had? What were his legal "rights" and "wishes" if he couldn't speak? I wanted my husband protected (and myself as well from going through the possible extra grief and pain of having to do this if he passed and we didn't have everything set-up properly). Mr. Preston and the firm took us from feeling frozen and scared ....to feeling completely comfortable, secure and stress-free regarding this aspect of our lives. We especially love our owner update seminar meetings, phone and/or in-person meetings for any questions & changes (included in our package with the annual maintenance fee) + so much more. In addition to the security and peace of being clients of Preston Estate - I also love the personalities of each individual who works there. They care - are genuine - keep it real - tell you the truth without any sugar coating ....plus, sprinkled with a good sense of humor - all wrapped into one. ~Cheers, Riley & JJ read more

These people never respond to their email. Don't waste your time. Sent four emails and they were ALL ignored. Try it yourself you will receive no reply but when it comes time to pay, they will eagerly send you bills. Talk about unprofessional! Unbelievable. read more

My parents signed up with Preston and paid their maintenance fees for years. Eventually I reviewed their Trusts, Health Care Directives, & so on I called them with questions. After my parents gave them permission, they FAILED to answer my questions. They were rude, insulting, demeaning, and not necessary forthright. When I met with them in person at one of their lectures at a hotel convention room their attitude was not much better. Over the decades knew hundreds of attorneys. But Preston et.al., I find it astonishing an organization dependent on paying clients would treat them and potential clients in such a manner. read more

We have been with Preston Estate Planning for many years. We have always been satisfied with the firm through the years. They will address any concerns from a client and do their very best to resolve any issues in a timely manner. We appreciate the caring client service we recently received from Mr. Preston himself. Many thanks and look forward to handling all our estate matters with this firm. read more