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    PriceCo Floors

    4.4 (77 reviews)
    Closed 8:30 am - 6:00 pm

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    Response time

    40 minutes

    Response rate

    100%

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    Reviews With Photos

    Room the night before PriceCo arrived

    I contracted PriceCo to install Luxury Vinyl Plank (LVP) flooring the 300 sqft entry space of my townhouse. The area includes a small coat closet floor and was originally partially tiled from the front door to the foot of the stairs (see before photo). PriceCo offered a fair price for the work and they were transparent about the costs, options, and what to expect. The measurement appointment was brief and informative, and they even brought the sample I had seen in their showroom so I could see it in the space. I was given a rough figure for the work immediately, whereas with Lowes I had to wait a day or so after the measurement appointment before a return call. I signed the contracted digitally after a few calls to ask questions about various options. They were able to schedule me for a day roughly a week out from signing. I removed the interior doors and cleared the space completely. I was not told to remove the doors, but I offered to do it beforehand. I was told they would arrive between 8:30am-10:00am. The workers arrived slightly ahead of 8:30am, and simply asked how I wanted the planks oriented. They worked quickly and were completely done with the project and on their way in under 3 hours. Note: If you are planning to have tile removed, you should be aware that removing the cement will create a large amount of airborn dust. I hadn't prepared for this, unfortunately. The stairs to the second floor are open and the dust made it to the second floor and covered everything. If you have nearby spaces without doors you should try to cover the threshold with a tarp. The floor was a little dusty when they were finished as well, which was unsurprising given how much dust was still airborne. They said they had done their best to clean it and this was just the nature of the project. I went and got a mop with a LVP solution and after vacuuming and a once over with a mop the floor looked great. I had given PriceCo an additional budget for 3 bags of fill, but they didn't end up using any bags so I wasn't charged for any of this material. I also didn't have them put down a WhisperStep underlayment, which would have been an additional cost. The floor has a few places where it is noticeable the cement floor below is uneven, but that's understandable and not a major issue for me. Overall, working with PriceCo was a wonderful experience. They were very helpful throughout the entire process, and I look forward to working with them again in the future.

    PriceCo wood flooring beauty!

    Just see for yourself. Our bedroom flooring is gorgeous. We've used PriceCo since 2013 three times, we keep going back for a reason and will continue to. We just replaced our entire upper level to wood flooring. Ash and his team are exceptional from start to finish, I literally have nothing but positive things to say (value, workmanship, professionalism). 5 stars!!!

    Family room ground level.

    I had the carpet replaced on the ground level and stairs leading from the first to the second level with Bruce Turlington Oak Gunstock 3/8" x 5" hardwood floors in January 2023. Yesterday, the carpet was replaced on the stairs leading from the second to the third floor. Workmanship and attention to detail is outstanding! I would definitely recommend them.

    Laura M.

    After numerous attempts and months of being ignored, we are glad to have finally received a response from PriceCo Floors. While we appreciate the response, it is very unprofessional and telling of the business practices of PriceCo. The owner's response was completely misinformative and inaccurate, in which I would like to clarify and make everyone aware of the actual truth. To start, we NEVER received any sample boxes of hardwood whatsoever. We only received one showcase room sample board consisting of 4 single wood planks showing absolutely NO chips or defects whatsoever (photo attached for your reference). It would have been nice to know at the time of our floor shopping experience that sample boxes were offered to customers because obviously we would have never chosen this particular hardwood had we seen the defects prior. Unfortunately, we were never once offered this opportunity and were only given a small showcase room sample displaying the deceiving "flawless" hardwoods (again, see photo attached). Secondly, I was advised to hire my own, independent and certified third party flooring inspector with no affiliation to PriceCo if I wanted an honest and unbiased report. After multiple thorough inspections, my flooring inspectors all concluded a poor quality install and defective flooring material. As for the replacement cartons of wood that were provided to me, I NEVER declined to have my defective floors replaced; in fact, my only request from the very beginning was for my defective floors to be replaced. Why would I request additional replacement boards if my intention was not to replace the existing defective ones? The owner, Michelle, kept insisting on "wood putty" because this was obviously the cheapest and quickest option and apparently replacing the boards would require too much effort of her staff. Lastly, regarding the 25 photos I submitted in my review, every single photo is the ORIGINAL that was each taken within WEEKS of PriceCo's install date and NONE have been edited or altered in any way. In fact, Michelle was forwarded ALL of these exact photos via email shortly after the install date. It is ridiculous and comical for the owner, Ash, to even say, "Many of the dings and scratches shown in your attached photos were not present at the time of our inspection and are clearly just due to wear and tear on your floors". None of the owners were even present during the install so how would they know? The reality is that these are actual photos of how my floors were first installed and how they still look today! These photos alone speak huge volumes and should be a red flag to all considering actually patronizing this flooring company! The gaps in my floors are large enough to fit TWO coins in between! Just imagine how incredibly noticeable and disgusting it is to see all the everyday dirt and debris accumulating within these extremely large gaps! But yet the owners continue to say THIS IS NORMAL! Buyers Beware, the owners of PriceCo, Ash and Michelle, will always have excuses and refuse to take accountability for their actions or admit when they are wrong! Simply put, they are extremely dishonest, unprofessional individuals who have no morals, remorse or shame. Choose wisely and spare yourself the heartache I have endured! There are plenty of honest and reputable flooring companies in the community that still exist and value customer service and quality work! PriceCo is NOT one of them! (If I could give zero stars, I would!)

    minor issue with seem - responsive owner offered to send someone to fix
    Suzuki S.

    We used PriceCo to redo the carpets in our basement. I compared prices for a few places and they were slightly less expensive for what I believed was the same quality. The installation went OK, except they were short some length of carpet and had to come back to finish the job. Slightly annoying, but happy with the end result. I also questioned a seem with the owner - I just wanted to verify he didn't think the seem would get any worse. I was nit-picky regarding it (see photo). PriceCo said they'd come out and fix, but I didn't think it was necessary. It's been months now and not gotten any worse. I believe if I do have a problem they will come to fix it - very responsive! Thanks PriceCo!

    Very Plush Carpet Installed
    Pervez N.

    PriceCo floors is a hidden gem. I was under tight time constraints and faced with the shortages in supply by other manufacturers including HomeDepot, Lowes and other specialty flooring stores I came across PriceCo floors. They were friendly, prompt, timely and amazing. From the moment we walked in to the order we place and even the decision to use them for installation work they were great. Pricing was very competitive and they were able to get stock for what we wanted quickly. Ash, Charlotte and Jamie were out of this world...just amazing, helpful and always there to answer any questions I had and to always help coordinate to meet our demands. Don't think twice, they are the best.

    BEFORE laminate installation

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    1 year ago

    Great price on wood flooring in the dc area. Easy payment and pickup, will use them again if I have any other needs.

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    7 months ago

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    2 years ago

    Bought beautiful Shaw luxury vinyl planks at a great price from them. Excellent customer service. Was able to return unopened materials.

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    6 years ago

    Quick install and beautiful carpet! So glad we decided to use this company for our carpet.

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    Page 1 of 2

    Ask the Community - PriceCo Floors

    Review Highlights - PriceCo Floors

    A special thank you to Charlotte for always responding to my countless emails.

    Mentioned in 4 reviews

    Read more highlights

    Carr's Carpet

    Carr's Carpet

    (3 reviews)

    This is around the 15th year and second home that we've used Carr's Carpet for our flooring needs…read more They've done carpet installations, hardwood both on stairs with carpet runners and full hardwood in various rooms. We just had them complete hardwoods in all our bedrooms. Jim Carr is a professional, reasonable prices, fantastic quality work. We highly recommend that you contact Jim Carr at 410-446-6427 or 301-503-3461 or refer to his website at carrscarpet.com if you are looking for someone competent and reliable to install new flooring in your home. You will not be disappointed.

    My husband and I recently bought a house in Taneytown, MD. The house needed new flooring…read morethroughout. We contacted Jim Carr, owner of Carr's Carpet Inc., who gave us a free estimate at a very reasonable cost. This company offers both residential and commercial quality flooring with a wide variety to choose from. They installed hardwood floors throughout our upstairs and commercial vinyl flooring with a cove base in our finished basement. They removed the old carpets and the cellar's vinyl squares and installed the new flooring in a short time. They even worked through the weekend to get the job done as scheduled. We appreciated them getting the job done quickly since we were anxious to move in as soon as possible. Mr. Carr kept us informed of the work status during the entire time the job was being completed. They did an outstanding job in a short time at a reasonable cost. We highly recommend that you contact Jim Carr at 410-446-6427 or 301-503-3461 or refer to his website at http://www.carrscarpet.com/ if you are looking for someone competent and reliable to install new flooring in your home. You will not be disappointed.

    111 Carpets and Flooring - Hardwood & Laminate floors

    111 Carpets and Flooring

    (9 reviews)

    I wanted some old carpet to put on the ground under my above-ground swimming pool. I called around…read moreand some dealers said no, others wouldn't return my calls. Khan from 111 Carpets did call back, said he would be glad to accommodate me (it saves hauling it to the dump), told me where to pick it up (jobsite), and helped me load it into my car. The carpet is not fancy but it met my needs, and the price couldn't be better: free! Of course, my house interior needs better carpet than that and when I need it I will call Khan again. He treated me well.

    We decided to replace the in our home, and started in with the daunting process of selecting our…read morecarpet, and the company from which to purchase the carpet and installation. We figured out what carpet we wanted, and then started shopping around for the lowest price. We tried Costco's contractor. We tried Empire. We tried Luna. We tried Lowe's. We tried Home Depot. And then we tried 111Carpets. BINGO!!! Here are the benefits: *They are primarily a shop-at-home service, but they do have a showroom open by appointment. Which means, you can shop however YOU prefer. (We opted for the in-home, similar to Empire or Luna.) *There is absolutely NO pressure to sign a contract on the spot (unlike with Empire or Luna). * They listen to the customer. The gentleman who came to our home was incredibly knowledgeable, listened to what we wanted, and didn't try to persuade us that we wanted anything other than what we told him we wanted. *NO SUBCONTRACTORS. *No crazy waits while your carpet gets ordered like with Lowes or Home Depot, or many of the other smaller shops. *Added benefit of having a local company to call in the unlikely event that anything goes wrong. Having local service is SO important. 111Carpet also has an A+ from the BBB. *They were able to beat the lowest price we had gotten. If I EVER need flooring ever again, regardless of how big or small, I will only make one phone call. To 111Carpets.

    A Plus Carpet And Flooring

    A Plus Carpet And Flooring

    (42 reviews)

    P.S. In June 2023 I hired D B Genesis to reinstall the hardwood floors and some of the steps. They…read moredid a neat and professional job. There were no gaps between the boards evident. Subsequently I filed a claim with the Maryland Home Improvement Commission against its Guaranty Fund. The fund was set up to compensate homeowners who hire licensed contractors who either fail to complete a job or do it in an "unworkmanlike" manner. After a very long drawn out process, the MHIC opined that the multitude of gaps "were not significant enough to render the installation unworkmanlike." Prefinished hardwood flooring is an interlocking tongue-and-groove system and it is certainly not good workmanship to install the boards with clearly visible separations. This contractor left more than 50 open joints between the boards, significant gaps between boards and stair rails and installed steps with stair noses that were not level and that creaked shortly after installation. This was certainly an unworkmanlike installation. (I guess that tells you what a license from the MHIC is worth.) What matters, however, is not my opinion or the MHIC's but whether you would be pleased if this contractor did such fine work in your home. This contractor has cost me time, money and a lot of aggravation with his threats of legal action, lies and refusal to accept responsibility. He continues to lie about conditions in my home alleging that I do not operate my HVAC leading to wildly fluctuating temperatures and humidity levels, causing the multitude of gaps. Don't be fooled. He is just lying to shift blame for the shoddy work of his subcontractor to me, the homeowner. BTW he's also lying about offering to replace the flooring at cost. P.P.S. As I have stated before the "official unbiased inspection report" Eric is referring to falsely stated there were no separations visible in the floor either from a stand up position or under 10x magnification and thus, concludes there were no installation problems. So I guess those are all imaginary gaps Eric's subcontractor filled in with wood putty. The MHIC a scam?? I would not put it that way but certainly they did not have much sympathy for me as a homeowner harmed by a licensed contractor. They seemed much more concerned about protecting the Guaranty fund from claims, even legitimate ones. Sometimes the system does not deliver justice. In any case, a license from the MHIC is clearly not a guarantee against shoddy workmanship.

    Perfect business name to fit an extraordinary business!…read more My husband and I have been getting all of our floorings completed by this company for the past 20+ years and there's no way we would ever stop! This company is very very professional, talented, time conscious, and customer service oriented! The quality of the carpets & flooring that they advertise and use in their showroom and residences/ businesses are of amazing quality! The knowledge base of the owner (E Rome) as well as his employees is unbelievable! We've had carpet and hard wood flooring in our house from this company for over 20+ years as I previously stated, and the workmanship and quality stands the test of time! Keep up the fantastic work A Plus as you are truly a flooring genius and the best to ever do it !!

    PriceCo Floors - carpetinstallation - Updated May 2026

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