I found myself in a really awkward predicament on a Friday night!! I locked myself out of my…read moreapartment! Lucky I was dressed and had relieved myself prior! After calling a series of 24/7 locksmiths in the vicinity .. only a few were available. I found first choice locksmiths to be the most reasonable in price and gave me the confidence that they would turn up AND within a 30min to 45min timeframe. Marshal the locksmith turned up in uniform, on time and totally knew his trade.... a professional. Can definitely recommend.

Larry was at our house within 20 minutes of calling him to say that we had been locked out of our…read morehouse. Upon arrival, we just needed to show ID and he had us back in the house within a matter of seconds. Friendly and speedy service which is exactly what you want when you're locked out!

Larry was efficient, very helpful and very reasonably and competitively priced. He has the…read moreVictorian security licence many locksmiths don't and this was important to me. I appreciated how professional Larry was, and mostly given front and back doors were sometimes needing to be left open while he worked on them, and there were 2 small dogs needing to be securely confined, I appreciated he was very careful to close inner doors each time he had to go through the house, keeping the dogs very safe. I highly recommend Larry, and am actually very relieved that my google search for a locksmith resulted in me happening to find a locksmith I will now always use for any future needs, and recommend to all I know. Thanks Larry! :)

Having worked with Budget Locksmiths I've found them to be very responsive and listens to what is…read morebeing said. They follow the scope of works well and are attentive to my needs. Cheers Brian Killeen

I had a problem with a sliding door in our kitchen to the patio as it was jamming. I left a message…read moreon Hugh's website on Easter Monday, and he responded the same day, came back with a few questions, gave me a very acceptable quote, and to my absolute astonishment was able to come out the following morning at 08:30. Hugh was on time, a great character, sorted out the problem and gave me some advice on maintaining the doors, and it was all fixed. We're very happy. The door opens and it closes, and we really enjoyed Hugh's company while he was doing the job. Highly recommended by me if you have any problems involving doors, windows, etc.

I was more than happy with the service Doorwerx provided for me. I needed a new security door…read moreclosure gas cylinder. I rang, left a message, Hugh responded within an hour, asked for photos, I sent and he fitted me in almost immediately. He was great and the job was completed quickly. I highly recommend this business.

They helped me fix my car key that refused to open my door yesterday for no reason. Their customer…read moreservice was 5 stars . The best I've ever seen and it didn't even cost much. Also, they showed that indeed they care for their clients.

On Christmas Eve we wanted to move the baby into her new room but the lock to fully open the door…read morewas broken. We called Glenn from Lockmaster Springvale South. He came quickly and fixed the lock. He even then helped me move the bed with daughter asleep inside into the other room and he gave us some advise about deadlocks. Excellent service, friendly and helpful. He is a real asset to Lockmaster. .

Cuts keys really well, good range of safes, locks and chains etc. Very friendly service. Good…read moreoperator.

Have had a couple of things repaired and keys cut here over the years, and have always been happy…read morewith the work and service. Around four weeks ago, I brought in my five year old Daniel Wellington watch to have the glass replaced, due to some fine scratches that had developed over several years of use. After paying $80 for the repair, I picked up the watch a couple of weeks ago. Three days later, when taking it off it fell about 20cm onto my bedside table and smashed instantly. This was a very minor impact that the original glass (and my other watch) have endured many times without issue. This suggested to me that the replacement glass was not strong enough and/or the repair made it more susceptible to breaking. I brought the watch back to the store last week and politely explained that I was unhappy with the quality of the repair and that I didn't believe such a minor impact should cause the glass to smash. Instead of listening to my concerns and trying to find a solution, the owner was extremely rude to me. He kept saying "it wasn't like that when you picked it up, was it?", even though I never suggested that it was returned to me broken. He essentially told me to pay for another repair or go away, and basically started serving another customer before we'd even finished speaking. Everyone (and assumably the owner) knows that watch glass (especially from a brand like Daniel Wellington) is designed to be strong enough to withstand day to day knocks and drops. If it wasn't, then people's watches would be smashing all the time! If replacement glass is lower quality and more likely to crack than the original, then I should have been warned of that beforehand. I tried resolving this a second time by writing an email to the owner, but was just sent a generic reply again refusing to repair the watch for free or offer me a refund. A complaint has now been submitted to Consumer Affairs Victoria. Judging by other negative reviews about the owner's rudeness and attitude, I'm clearly not alone. What a way to lose customers! Will be going somewhere else now.

I had two keys cut from this establishment after getting new locks installed from purchasing a new…read morehome. I gave the owner an original (which worked fine, this was one of the two keys given when the new locks were installed), to make 2 additional copies from. When I got home I tried the two new keys which worked fine. What I didn't realise till days later that the original id given him to copy from now didn't work. It refused to go any further than the first bump. Being new locks I wasn't about to force it and do any potential damage. I returned explaining the situation to which his first response was "it must be your lock". I then asked "how do the copies you made work, yet the copy I gave you stop working after I gave it to you to copy from"? To which he responded "I've been doing this 47 years mate and this has never happened before. It was nothing I did, I traced the key, I didn't even touch it". I said "so I've damaged it then? ok" as I start walking out thinking this guy has no interest in keeping a customer base and why would I make this up? As I'm walking out in disbelief he said " I would have cut you a new copy for free (which he absolutely SHOULD have done) if you'd been nice but you had an attitude so I won't now". Ok buddy, I've got the attitude. I just said "good luck" and will never return. Bloke is clearly incapable of accepting responsibility and I was compelled to share this with anyone considering seeking out this guys services. In one word, avoid.