Did a good job on my roof, but doesn't answer the phone and if I have problems I know he won't…read morerespond. He has been removed from the BBB. Complaints on the BBB were the same as mine and there is no response on the phone. I needed an invoice from the place he bought the shingles from so that I could claim about $3000 in a class action lawsuit and he promised to get it for me but it never happened. I called him weekly for about a year and emailed him numerous times. So I am out $3000 due to an invoice. The supplier will not give me his invoice because I am the homeowner and not the company installing. Now the invoice is gone and shredded and he doesn't keep his copies of any invoices. I know a company is supposed to keep invoices for 7 years.

BBB accreditation revoked for not addressing client issues. Made us wait 1 year for nothing.read more

This company was great!!! They arrived on site at the specified time completed prepared. They even…read morecalled ahead the day before and the morning of to confirm their arrival. They were quick, clean, and honest!! They finished the job in almost half the quoted time. They detailed explained to me every step of their job as they came to it. They cleaned up any mess they made and ensured they did not damage any property! They pointed out and explained to me other foundation problems I had. Very satisfied with this company and would reccomend them to anyone!!

Called Muddruckers because my driveway was sinking and know they have a way of lifting it by…read moreinjecting a material underneath and then capping it off. I called to make an appointment and the lady who answered the phone was very unfamiliar with their own products and rude. I received an estimate for my work within a week, but had to wait close to a month for the work. I called several times asking for a time line and again, the lady on the phone was rude and could not answer my questions. They finally come to do the work and yes they did lift the driveway, but the patching on the holes they drilled is so far off from my existing colours that it looks cheap and stands out like a sore thumb, in my opinion. The owner came to take a look and understood my disappointment but said there is nothing they can do now as they try their best to match existing. It is not even close to a match at all. I now have 33 polkadots on my driveway... Very unhappy even with a $200 discount offered. Regretting my decision to fix the driveway instead of replacing the whole thing.

Had a huge disagreement on what was said between Dr. Roof and myself for a small job that needed…read moredone 8 years after they initially did the roof. To protect yourself from having this same issue, please get everything in writing upfront.

My roof is now 2 years old and like new. They did a great job, were knowledgeable and courteous…read moreand left my yard so clean! Recommend!

very poor customer service and lack of responsiveness to listen to my concerns. The actual work is…read morereally of very poor quality as compared to other companies I dealt with in the past. It is also very frustrating trying to speak with someone in the company to reason with them. Basically once they secure the payment (which they took in full the day I registered), you are on your own. In the future, I'll certainly take my business elsewhere.

I submitted a request for services that they do not provide, which is partially my fault. However,…read morethey had plenty of opportunity to correct me, as I was very specific with my request. They simply accepted my payment, showed up and did basically nothing, and refused to refund me, despite the fact that no actual work was done. I feel like this is a reflection of poor customer service and ridiculously stringent policies that don't allow for refunds when they are fully merited. If my needs are ever in line with their services, I guarantee I'll take my business elsewhere.