Highly unorganised, however, works to your advantage when you're late paying the rent but no extra charge because they didn't actually tell you any payment dates!
We walked in and got taken to view houses in the area right away and decided we liked one which we are currently renting, having done internet research with other agents and seen horrid houses that looked nice online we had almost given up for the day! Prime properties are a bit out of the way and dont exactly advertise their presence so there were quite a few decent houses that hadnt yet been snapped up. The agent didn't really hard sell like other agents but then again that could just be because theyre not overly great at their jobs!
Our landlord is amazing and will come round to atleast look at things on the same day since we realised that reporting stuff to Prime Properties wasn't getting passed on we just deal with the land lord now.
We also got told recently there would be viewing but then noone has turned up. The agents don't have a key to the house which is nice as they can't just wander into your bedroom unanounced as previous letting agent Parklane Properties agents used to ..
Overall, meh, they're okay and pretty reasonable to speak with in person, and if you can just deal straight with the land lord then you don't really need them other than paying rent and notice for house viewings. read more