There is a reason REALTORS love this mortgage broker. They have a reputation for getting the job…read moredone. Ask for Lauriane VanVoorhees.

This is the worst Navy Federal I've been to. I've been to many and this bar far is not the best…read more Customer service could be better! Update-This is an old review!

I've banked with navy federal for years and never been disappointed with any branch offices. I…read moreremember one time I received an email about an order I received but I didn't purchase the item. I immediately called them and there wasn't a charged on the account. I still felt a little uneasy about so I went down to the local office and they took care of me and understood my concerns. All of the staff that I've interacted with are completely understandable and I don't see myself banking with anyone else.

As someone moving to the area from the across the country, I was very nervous about trying to get…read moreinto the housing market with no real references or known leads on an agent or mortgage specialist. I am so happy I went with Kevin. We had a lot of options for how to manage the purchase of our home and Kevin did a great job laying out all of those options and providing recommendations and thoughts on the best approach (with absolutely no pressure). Once we found a house we loved Kevin the approval letter done quickly (we had less than 24 hours to put in an offer) and the process was absolutely smooth sailing at that point. I can't recommend him enough. From the congratulations videos to the personal touches along the way, with Kevin you can't go wrong!

From the owner: Whether you're purchasing your first home, a second home or you are refinancing, we offer solutions…read morefor your unique situation. I'll do everything possible to simplify the lending process, offer step-by-step guidance from application to closing, and keep you well informed along the way.

We contacted Ethan when we first began to search for a home. He responded right away and listened…read moreto our needs of what we were looking for. He was super patient with all of our questions. He definitely made our home search and purchase a pleasant experience! I would work with Ethan again and recommend him for your home buying or selling needs.

I am a Realtor. First time using this lender at the buyers request. The loan portion seemed to go…read moreOK. The title services made a major mistake that went undiscovered until after settlement. They do not offer a preliminary closing document (ALTA) as it is not mandatory, for review to catch mistakes. Many title companies have made mistakes, but in my 15 years as an agent, every mistake has been caught during the review period. They offered no solution to fix the problem and basically said it was not their problem. I would not use or recommend using the title services again. I now understand why they offer their closing services to a borrower using their mortgage company at no cost. Too bad. The transaction went fine and we closed on time, but I had to cover the expense of the mistake.

I can not tell you how lucky we were to have found Mr. Joe Benson. My husband and I were in the…read moremarket for a new home, and in our search, requested some information on realtor.com. Joe happened to be the agent that responded, and responded within minutes. We had a conversation about what we were looking for and where, and he added us to a list from which we received daily updates on new listings and price changes within the area that we were looking. We ended up finding a home that we wanted to view, and Joe made himself available and worked with our schedules at all times. The home that we visited did not fit our needs, but we did have one on our list and asked if we could go straight to that home from the first, and Joe made that happen. That is the home that we ended up purchasing. :) Joe sat us down and basically let us know how the process would now work, suggested a lender (Liza with Tidewater Mortgage was great), and communicated with us and the seller's agent on a weekly basis. Unfortunately, the seller involved in this transaction was less than easy to work with, but Joe made sure that we were treated fairly and gave us sound advice on the in's and out's of the processes, etc. We received a text or phone call from him weekly (sometimes daily) even if there were no updates on contract or mortgage sides. He always made himself available and responded quickly to any of our questions, and if he didn't have the answer, he would find it for us immediately. We even got a nice little personalized closing gift from him after signing our paperwork. Same day as move in, we noticed that one of the items (leak/moisture onto the kitchen ceiling) had come back, and he jumped on it for us ASAP. Made sure we were taken care of, and constantly checked back in with us to ensure everything was handled. Mind you, this was after closing, when many agents would take the 'I'm done, money made' approach. He even made recommendations to us when our heater went out, and the person that he suggested was AWESOME. We can not recommend him enough to anyone that is looking to buy OR sell, simply because he is so involved and truly cares about his job and his clients. Had we not had him in our corner throughout this process, I do believe that things would have been far more stressful and taken much more time. Thanks to Joe, we were able to move in, in our EXACT requested move in time frame, and spend Thanksgiving with our family in our new home. Thank you, Joe!!

My husband & I met Joe at an open house he was hosting. At that time we weren't sure if we were…read moreready to buy. He took the time to talk to us and gave excellent suggestions on where we should start (mortgage companies, what we needed & wanted, etc). He set up our own personalized search page so we could see properties available and be updated in real time as soon as a new one hit the market. Responsiveness and scheduling flexibility was amazing! (My husband works crazy hours). Once we found our dream home Joe really went to bat for us. The selling agent was less than easy to deal with, but Joe would not give up. Even over a holiday weekend. If it were not for that serendipitous meeting we would not be proud homeowners now. I cannot express how thankful and appreciative we are for Joe's guidance, patience, perseverance and reliability.