I cannot say enough good things about this place. They always answer the phone, they're courteous…read moreand they are punctual! We rented a huge 4 in 1 bounce house which was clean and in great condition. Will continue to use them for any future parties and highly recommend them!

I was so pleased with this company. They were scheduled to arrive at 1pm but came a few hours…read moreearly, which was nice to get some extra "free" time with the inflatable. The slide itself was WAY bigger than I expected, it was perfect for my age group of 6-8 year olds. It was a little too intense for the little kids (3 yr olds). The delivery and pickup was efficient and the employees were very professional. We had weather issues and had to change the rental date and there was no issue with that. Overall I highly recommend this company and will use them again.

FANTASTIC communication, follow up and delivery of services. Michael and his staff are courteous,…read morefriendly, and professional. All the products we rented were in good shape, clean and delivered and picked up on time.

Very professional! Very prompt! I decided I needed a bouncy house at 11:30 PM the night before a…read moreparty and they had it delivered and blown up at 10:45 AM the next day. Owner and staff are very nice!

Let me first stress that the bouncy business is "hopping," maybe even "jumping." Ok corny pun out…read moreof the way, but seriously it was slightly overwhelming. Thankfully I was sent to Moonstruck Rentals by recommendation and am glad I took them up for business. First and foremost they were super quick and responsive to all my questions. Their company is organized, straightforward, and everything is easy to understand when it comes to picking and choosing your inflated entertainment, and believe me when your searching through all the various business offering these services you will understand. The rental is delivered in the AM between 8AM-1130AM and pick up between 6PM-930PM. There isn't a set hour allotment, and they even called me the evening before to assure me that they would be delivering my rental at 1030AM, which by the way I missed their call so they sent me a text! Can we say awesome service! Being within 15 miles of the business zip of 77388, my delivery was free, score! A deposit of $50 was required for reservation and the rest of the payment is collected after rental arrives and is set up. Let me just say these guys were punctual, they arrived at 10 (early, say what?) and they had my super clean, blue and green bouncy castle with dinosaur themed banner up and going in less than 30 minutes, can you say "jumping" for joy! Pick up was later that evening long after my party had ended so there was no worry on crying kids throwing unnecessary fits due to being cut short, in fact I think most of my guests were bounced out! I highly recommend Moonstruck Rentals for all your party rental needs, great service, great quality, awesome pricing, and super efficient! Thanks Moonstruck for making my son's second birthday very memorable!

I am blown away by the amazing customer service and the speed of this company! Heather was so so…read morekind to me and my crazy requests and she was talking to me through every step. The two gentlemen that picked up and delivered very last minute truly just topped off an amazing weekend. They were both so kind and everything went so smoothly. 10/10 would recommend! I will absolutely be using this company again

Very impressed with this company! Very professional and polite and on point with communication! We…read morewill definitely be using again in the future for all our bounce house needs! Definitely a win for the kids.

Best inflatable company! I reserved from another company that failed to show up and called to find…read moresomething asap, an hour before party! Well, they were here with a water slide within an hour from my call!! Amazing service!!!! They have my business going forward and will refer them to others!! Exceptional service!

I was extremely pleased with the overall rental experience. Everything went as described. The…read moreequipment showed up about 1.5 hrs before agreed time and the guys offloading even offered to set the tables up. The attendant for the bull was friendly and attentive. At no time did I feel that those riding the bull were in harms way. We had 5 year old to 75 year olds all enjoying the experience. All the guest had something they will remember. Not only will I use Skyhigh again I will recommend to others. Thank you.

I have never experienced anything like this with a bouncy rental company. This was an almost $1,000…read morerental. One of the really big slides. My party started at 12:30 pm and they were supposed to show up at 10:30 am. They didn't get there until 1:30 and the bouncy was not ready until 2:30. My party was over at 4 pm. They "let us keep it overnight" due to the delay at no additional cost but the party was over at 4. Keeping it didn't help with the party done at 4 pm. Then they were to pick it up the next day between 4-5 pm. They never showed, and we didn't get notified until 7 pm that they couldn't get it until the following day, Monday. I told them it's only ok to pick up the next day if they could pick it up before noon as we can't use our driveway with this massive deflated bouncy there. They agreed. Now, it's Monday, no notification and it's 1:30 pm. It's not been picked up. I had to call them, and they said they should be here between 4-5 pm! Total disregard for leaving their stuff at our house. They would hold us to a timeframe with their contract but somehow it doesn't apply to them. So, needless to say, their bouncy is still at our house. If you want to trust your bouncy will be delivered on time for your event and picked up when expected I would go with another company. I will mention they are reportedly (waiting for reimbursement) only going to charge me half the price since I only had it half my party and a $250 voucher for a future rental. I won't be using them again, even with this voucher. I should have gotten a full refund with this catastrophe.

It takes a lot to impress me but this company did such a wonderful job…read more I was extremely impressed with their: 1. response time to my inquiries 2. punctuality at drop off and pick up 3. thoroughness of paperwork 4. cleanliness of bounce house (looked like new) 5. commitment to safety (they checked out bounce house on site and used all the stakes) 6. professionalism of staff They even provided other birthday supplies that I needed but hadn't obtained. Simply amazing. The owner should teach a course on how to run a small business and how to treat your customer. Fantastic job and I highly recommend this company to everyone I know and use them in the future.

From the owner: Whether you're planning a play date, a get together with some friends, a birthday party, block…read moreparty or a corporate event, BigTime Bouncn can provide hours of entertainment for your event. We will provide you with clean and safe inflatables and party rental machines. All inflatables will be delivered on-time, clean, sanitized and ready for action. Give us a call or reserve online 24/7

I last minute was choosing a bounce house on a Wednesday for a Sunday night party and when placing…read morethe order I was met with so much communication like that they received the deposit, the order, and the contract. The night before I completely forgot to get chairs and I texted them and they added it onto my invoice for me so quickly and it made the day of go so much smoother and stress free. The bounce house was shiny and extremely clean it looked and smelled brand new. It was worth every dollar. They were extremely nice and helped out so much.