Unsafe service! We called for and then watched from our B&B for Gold Band Taxi to arrive. We waited…read moreand then saw Gold Band Taxi arriving across the street. The driver slowed down and waited for us to RUN ACROSS the 2-3 lanes to jump quickly in the taxi so as not to delay traffic behind. When we asked the driver if it was normal to not pick up in front of our location and then make us run across the street his answer was "I was pointing in the right direction [to go to the mall]". We did not call Gold Band Taxi for any further rides during our stay in Christchurch being quite appalled at their unsafe practises putting passengers at risk if they require they run across lanes dodging traffic to get to their taxi.

Scheduled an airport pickup for 1am several days in advance. Got through customs by 12:30 and gave…read morethem a call saying I was ready. Still waited until 2am for a pickup

Very disappointed with the service. We were quoted $60 for a…read moretrip to town for 7 people. Seems very cheap now, but the next quote was $70.00, so thought it was correct and the telephonist assured me it was correct. We were metered all the way, so the quote was non existent and going in cost $118. We went 3 kilometers out of our way coming home, so First Direct said, and the cost was $165! We only paid $150 and on complaining, received $30 in vouchers. As the manager agreed, it wouldn't even get us to town one way!! We used the vouchers and found that driver brilliant, and since the trip cost $35.00 and we only had the extra $5.00 in coins totaling $3.50, he was happy with that! Lois Lea

I spent most of my time in Christchurch walking as the sights I wanted to visit were in the central…read morebusiness district as well as my hotel. I did take one ride though. I found the Metro to be easy to navigate and the driver was super nice. Much easier than Auckland for sure! Operated by the Canterbury Regional Council, the main bus service is known as Metro. It uses a proprietary debit card which of course is not compatible with any of the other NZ transport networks. Or you can buy your fare from the driver but it costs much more. The train from the airport to the CBD was clean, smooth and the onboard power outlet was most welcome. Easy to work out the timing for the next bus from the bus stop and where it's heading. Probably one of the most simple public transport companies I've dealt with in quite some time. [Review 362 of 2024 - 15 in New Zealand - 21395 overall]

Such a handy place, this Bus Interchange. Compact, but lots of Metro buses coming and going from…read morehere, including to the airport and the Christchurch Gondola. There are toilets at one end. On the other end is a bakery, a mini-mart, a sushi place, and an ice cream-bubble tea shop. There's an information office and some seating. There are four platforms (A, B, C, D). Find your bus on the big board and head towards the proper platform. The routes and bus bays will be announced. Buses are physically accessible. However, stops are NOT announced. The gondola and airport stops are apparent, but be sure to ask for the driver's assistance if you are unsure. A grocery store, coffee shops and restaurants are just across the street.