Prices are insane and they try to pressure you to buy every service. Simple oil change take a them…read moreFOREVER

They tried to upsell me on absolutely every service I got. Yeah the end of my tire rotation he told…read moreme my hubcaps might fall off and that I didn't need them: if they did fall off I could just get new ones. Two days later- two hubcaps gone. Super irritated I trusted people with my car that don't know how to take care of it, feel like I was taken advantage of.

They do good work, they charge a lot, fairly quick. open ALL THE TIME. great in a pinch.read more

Get tire patched there, bought tires from them and they were quick about the service and if they…read morewere busy, I had just the wheel so they could call me when finished. I like the prepping they do to the rim so that the next morning, the tire is not flat the rim was rusty or gummed up and let all the air out. Never have had to return for a redo.

I was in need of brakes and rotors last minute and boy let me tell you how happy I am with my…read moreservice at tires plus. In and out the door in just a few minutes and my car was done in just a couple hours. Ignore these reviews you see and give tires plus a ring.

Stayed open late to help me out and price of service was very reasonable! I am a fan and recommend…read morethis place.

To start this off, my car needed two new back tires. They were getting in the "potentially illegal"…read morezone because their tread was so worn. (Fun fact! It's illegal in some areas to drive without at least 2/32 of your tread left.) Anyway, my local dealer quoted me $500+ to replace both tires including tire cost and labor cost. For two tires. Ouchies. So, I was pretty quick to run nearly-screaming the other way. After hearing dubious stories about some other tire stores as well as doing some checking into online reviews, the 5th Street Tire Co came up having good reviews. I gave them a call as I wanted a same-day appointment, and they gave me their earliest available time. It was an hour later than I could make it. I asked for an earlier time, and they said "Okay. We'll make it work." Yay! Their quoted price was $350 which was definitely a nice price break compared to what my dealer wanted. They said it would take less than an hour. When it came time for my appointment, I showed up a half-hour earlier just in case they could fit me in earlier. It took a bit of time for someone to show up at the front desk, but once they did, they were super helpful and assured me it'd be next in queue. They have a small waiting area that was showing a soap opera. It's definitely not the "highest" quality of seating or anything, but it was more comfortable than other places I've been, and it was quite and comfortable enough to read a book I'd brought. I did take a short stroll outside, but the nearby residential neighborhood struck me as slightly concerning, so I'm not sure I'd recommend taking a walk unless you're familiar with the neighborhood. Despite dropping it off a half-hour earlier, they still had my tires changed, rotated, and ready within an hour - and get this! It ended up only being $250! I pretty much cut my original quoted price in half, and they did a fantastic job. Throughout the entire process, they were extremely friendly and accommodating, and nobody once tried to upsell me anything. Nobody tried to fake me into purchasing new brakes, getting the oil changed (though that would have been warranted since it's due for a new change in 200 miles), or anything. Nothing about it felt "shady", and I never once felt anything but respected as a customer. Very impressed compared to the horror stories I always hear about tire places. Everyone was courteous, extremely happy to work around my schedule, and really friendly. I'm super, duper happy with my service here, and I will go out of my way to buy tires here again in the future.

I was looking around for a good deal on a tire rotation and oil change. Called last Wednesday and…read morewas able to get in the same day. Parking is a little weird and confusing, but the people are really nice and helpful. Got there at 1:30pm and was done and out the door in 38 minutes. They even added a coupon to my transaction so I didnt have to pay more that day. My total came to be 61.37 for a synethic oil change and tire rotation. I also dont agree with a previous persons reveiw about the neighborhood being iffy. This place is right near downtown Waterloo, within walking distance! Will totally being coming back here!

I can't thank Shawn Streittmatter at Boubin (www.boubin.com) enough for his exceptional service and…read morededication. Over the holidays, my Jeep Wrangler's heater core went bad, leaving me in a tough spot. Shawn went above and beyond--offering not only to fix my Jeep but to meet me halfway between Texas and Iowa to ensure I could get home safely. His commitment to customer care and genuine concern for my situation is something you don't come across often. If you're looking for a team that truly cares, Boubin and Shawn are the ones to trust. Highly recommend!

This is the best store of its kind in waterloo. Shaun is a great guy. He explains things until you…read moreunderstand everything your getting done. If Rocky is still there I give him big props too. I don't know anyone else there but I can say I have never had a problem with my stuff after it was fixed. Yes the is some people a little cheaper but, you get what you pay for. And it don't amount to much more with a store of the same calabor. I swear to God I am a real long term customer. 35+ years going there. And I only go there no more than 1 time a year. But they treat me like im a high dollar customer. So I'm going to say to Shaun. "Bro you run a great shop". O and also the service is 2nd to none.

They will tell you they are "no pressure" but will give you the same slimy sales rebuttals if you…read moreeven think about backing out on a possible purchase. Kyler in the finance department was not only extremely pushy about signing a service contract, but especially rude about not wanting a service contract. This service contract was not even mentioned until it was time to apply for financing. Chad the sales rep was pretty pushy with rebuttals, especially when he thought he might lose the sale. However. Kyler was a whole extra level of rude. He had to excuse himself from his office because he waa so angry by the end of the interaction.

We run a collision shop down here in Dallas tx and these guys are the WORST DEALERSHIP to supply…read moreparts from. They NEVER answer their phone, they NEVER call back, and they send the incorrect parts!!!! Beware!!!!! Do better Rydell. Ps. DJ MANAHL IS TERRIBLE AT HIS JOB AND CUSTOMER SERVICE. He's their 'power train and collision specialist'. He's special alright....

Nice people that work there got me in and out with my oil change. Would definitely recommendread more

They do the work and stand behind it. Friendly staff and usually go the extra mile for customers.read more

This business provided me the best auto repair experience I have ever experienced. You know as a…read morewoman you are always leery of shopping for service. But what I received today from the phone call making the appointment and then the service man who walked me around my vehicle and showed me everything that was wrong!!! There were no hidden prices everything was just as he quoted. If you have ANY automobile problems Tuffy's on Ansbrough is definitely the place.Thanks Alex and your team I will definitely be back . I recommend anyone with auto problems to go see them

I've had an amazing experience at Tuffy's in Wloo. They went above and beyond to fix my car and…read morehelp with payment options. Just wonderful customer service and auto-repair experience.