Highly recommend Rickman's Paint and Body. They found the…read moreparts for my daughters quickly and had them on in a day. Great price and service!!! The couple who own the place are the nicest people and most helpful!!

I cannot recommend Rickman's Paint and Body enough…read more Ms. Jessica and Mr. Daniel are some of the kindest, most genuine people I've ever met. After my car was totaled and the other driver's insurance did the bare minimum, I was stuck. AAA Asheville recommended Rickman's, and I'm so thankful they did. The damage to my car was almost as much as I paid for it, and insurance barely lifted a finger. But Jessica and Daniel worked incredibly hard to get the cost way down--at their own expense and time spent--just to help me get back on the road. When I couldn't pay right away, they didn't pressure me. In fact, they offered to cover a large part of the cost themselves! I did pay them, but that offer alone showed me the kind of people they are. This is the most generous, honest, and compassionate business I've ever dealt with. If you're in a tough spot, or just want to be treated like a human being, go to Rickman's. They truly care.

Luke did a fantastic job: he updated me along the way, found a great price for tires needed and…read moredealt with my insurance company. He called me when he said he would, very friendly, knowlegeable and professional. Christine greeted me when I first arrived and I knew I was in the right place. She was so helpful and understanding. She also helped me with my rental car return. In the end my Subaru SUV looked great. What a super team, great job. These are the people you want working on your vehicle.

Just wanted to give a well deserved shoutout to Christine and Sierra I had a situation where an…read moreinsurance company was failing to properly communicate with me about the status of a vehicle that was sent to Caliber Colision for the initial adjustment and claims process. Both Christine and Sierra were extremely pleasant to speak with and more than happy to answer my questions on multiple occasions and provided any information that they could.

Collision Veterans is a very good auto body shop. They are fairly priced, do an excellent repair…read morejob and the customer service is excellent. My only concern was the time frame, but for these days a couple of weeks is to be expected. I wouldn't hesitate to take my vehicle there again.

We had our care repaired by Collision Veterans. They were highly professional and provided updates…read morethroughout the process. The repair was very well done and the car came back to us cleaner than went in. Everyone there was polite and helpful. Top marks.

After getting several quotes and reading tons of online reviews, I decided to have the folks at…read moreAbra replace the hinges on my driver side door. Quality was my #1 concern followed by price because I was paying for it out of pocket. My door now opens and closes like it is brand new! No more sagging door to fight with on my steep driveway. The customer service was fantastic! They work so efficiently that I was able to wait in their nice, clean lobby while they did the work. It took about 50 minutes from the time I arrived until the time I left. I had taken my last car to a different auto body shop in town to have the driver side mirror replaced and the guy that replaced my mirror broke the mirror's control mechanism, snapped off the pieces that hold the interior door on to the body, and then blamed it on "planned obsolescence" and "cheap plastic parts." I was devastated and have been afraid of trusting another auto body shop with my vehicles since. I highly recommend Abra Auto Body in Asheville to anyone that needs minor or major auto body work done and will definitely used them again.

Can't rate 0 stars so they get 1 star, Very unprofessional management, I was told I was being petty…read morefor paint lines, new paint being chipped and missing parts on truck. If you want to save money go to their sister company Maaco cause you'll get the same quality.

Delay, delay, delay!!! grrr! A job that should take 3-4…read moredays is now at 2 plus weeks. Caliber needs some competition around Asheville.

So happy with the professionalism and kindness with everyone from the office staff to the service…read moredepartment. Highly recommend.

Took car to have repainted. Was told would have done in 2 weeks. 7 weeks later still not done. When…read morefinished the paint job was awful. Had trash in paint, had very little paint in places. Pointed out the problems and after another 2 weeks paint job was still awful. Delt with constant lies, so needless to say I'm taking to another shop to have it done right.

My husband and I bought a car which was in "sad" shape. The paint was faded and rusted on the…read morehood, roof, and had a damaged bumper and a crack in the window. However, it got 32 miles a gallon. Chris, was very understanding of our limited income being on Medicare and SSI and was able to work out a way for us to afford the work on the car. After 2 weeks, we got our car back and it looks like a new totally different car!! We are now not ashamed to drive it!! Thank you SO much Chris!! We have and will recommend you to our friends. Kathy Rhodes

First and foremost these Asheville folks are great, friendly people..... unfortunately, the shop…read moredid not do the quality work we were hoping for. My son's scion TC was taken in for repairs after hitting an animal. Non-oem bumper replacement known to have several fitting issues was used and was of course unsatisfactory so they will be redoing the work with an oem bumper. They put newly painted bumper on with prior grill that didn't have damage but had chips in it that would have taken minutes to paint along with everything else as a professional courtesy (which they did with the scion emblem) to match basically a whole new front end. Paint done on the hood shows sandpaper scratches throughout so that also needs to be redone. Overspray has been found on the car as well. Car had to be aligned and upon leaving the shop immediately pulled to the left. It has since been looked at by mechanic and tire shop...alignment is fine, brand new front tires have been swapped to rule out radial pull but the Z height is significantly off so it is likely a suspension issue that was triggered/caused during repairs since issue wasn't there prior. Bumper issues were noticed at pick up and attempted to be fixed while waiting but after getting home, rinsing and wiping the car down to do more thorough inspection further issues were noticed. Shop was immediately notified, OEM bumper was ordered and paid for by insurance but no follow up has happened to schedule re-doing the repairs (yet possible time frames were discussed with shop when issues were reported). Shop offers great text messaging options to communicate about repairs but has not responded there either. I have since made an appointment via the website and am sincerely hoping that everything gets done right, with more care and professionalism this time. Our mechanic recommended this shop after he had a good outcome with them but several others advised us to stay away. Our initial interaction to get an estimate without an actual claim number yet was met with resistance but after getting passed that and feeling like they were going to be the most accommodating and able to do things we wanted, we decided to choose them. I grew up in the auto industry and know things can happen so we are still hopeful and just want things done right and the car to be in the body and mechanical condition it was prior to the accident....as it should be. I will add an additional review after this next round of repairs is complete. Fingers crossed.

I took my vehicle to this shop with minor paint scrape damage. I had estimates from two other…read moreshops at about $525 for the job. This shop wrote me an estimate at $901. See attached. I complained to their equivalent of a "district manager" and after a week and asking for it three times I received a revised estimate -- magically it was $519. Also see attached. So, the first estimate included $382 in screw-the-customer charges or bad-estimating-charges. Either way, if I wasn't paying attention or hadn't gotten more than one quote I would've paid $382 more than the job was worth. One obvious scam charge was 2.0 labor hours to plug in a little computer to the car's diagnostic port to read any trouble codes stored there -- 1.0 hours before they work on the car and another 1.0 hours after they work on the car -- not to fix anything -- just to read any codes. Folks it takes about 20 seconds to read the codes on a car. 20 seconds x 2 versus 1 labor hour x 2 = $196 to read codes! $196 TO READ THE CODES! There's a reason the auto body business has such a bad reputation. I'm taking a hard pass on this outfit, and you can decide for yourself.

Had tire pressure issue- great fast service nice people. Fantastic experience. Exactly what you…read morewant.

Jan and Rick Davis absolutely saved my day. I got a flat tire while on a trip to Asheville. I…read morecalled and spoke with Jan and she found a used tire that fit my car. Even with being understaffed that day with guys out sick she was kind enough to move things around a bit to squeeze me in and get me back on the road. 41 years in business and they are kind caring family owned and operated. Thank you both for helping me back on the road and saving me so much money.