I rarely write reviews, but the exceptional service I received from Pro Carpet Cleaning warranted one. I needed both carpet and upholstery cleaning due to some unfortunate pet accidents. I was worried about the chemicals and the drying time since I have small kids at home. I expressed my concerns to Chris, the technician, and he was extremely understanding. He used eco-friendly products and explained the entire process to me, ensuring the safety of my children and pets. The stain removal was thorough, leaving no trace or odor, and the drying time was much shorter than I expected. Chris was not only professional and highly skilled in his work, but his customer service was top-notch. He answered all my questions and gave me some great tips on maintaining the cleanliness of the carpets and upholstery. The price was fair, and the quality of work exceeded my expectations. A delightful experience overall, and I will definitely be a returning customer. read more

I had an excellent experience when I hired them for carpet dry cleaning and stain removal. The technicians, Alex and Brian, were not only punctual but also very knowledgeable about different types of carpets and stains. They managed to remove some old stains I thought were permanent. The carpets were dry and ready to use in a remarkably short time, which was very convenient. The cost was reasonable, reflecting great value for the quality of service received. While I was overall satisfied, I did notice a slight chemical smell afterwards, which faded over time. It would be great if they could ensure the products used are as odorless as possible. Nevertheless, their professionalism and the final outcome far outweighed this minor inconvenience. A service I'd gladly recommend to those in need of thorough and effective carpet cleaning. read more

Our experience with Pro Carpet Cleaning Melbourne was positive overall. The technician, Mark, arrived promptly and got straight to work. The quality of the cleaning was satisfactory, although a few tough stains required additional attention. While the service was relatively affordable, I would have appreciated more transparency regarding the pricing upfront. Despite this minor inconvenience, the carpets looked noticeably fresher and smelled cleaner after the service. Mark was courteous throughout, and his professionalism was evident. The drying time was reasonable, and we were able to resume regular activities in no time. In conclusion, Pro Carpet Cleaning Melbourne offers a decent service at a competitive price point, but there's room for improvement in terms of pricing clarity and stain removal effectiveness. read more

So, I decided to give Pro Carpet Cleaning Melbourne a try for my carpet cleaning needs. At first, there was a little hiccup with communication, but once Chris, the technician, showed up, things got rolling smoothly. He arrived promptly and didn't waste any time diving into the job. I was pretty impressed with the quality of the cleaning overall. Those heavily-trafficked areas were noticeably cleaner, which was a relief. However, I couldn't help but notice a few spots that could've used a bit more attention to detail, which left me wanting a tad more thoroughness. But considering the price I paid, I'd say the value was fair. Plus, the carpets dried up surprisingly fast, and it really freshened up the whole room. I also appreciated how they worked around my schedule. read more

I am super satisfied of the carpet cleaning our stairs, hallway and bedrooms were so clean as new after the steam clean service I booked. Highly recomended! read more