Good grief, what a disaster. All I wanted was a French polish on my existing nails (nothing complicated like acrylics or anything), something I've had done at numerous other salons without an issue. The staff member who served me was rude from the beginning, telling me multiple times (with an edge creeping into her voice the last time) to sit down at a station that was clearly being blocked by someone else's shopping trolley. She finally put me somewhere else, then proceeded to file my nails down really short and in a bizarre, asymmetrical shape. While she was doing the second hand, I looked at the results of my first hand and the nails weren't even filed smoothly. The whole time she was doing this, she kept trying to upsell me to a shellac polish ($40 vs $25 for a regular manicure). Wow, I said no the first time -- so stop harping on it! When she clipped my cuticles, she made two of my fingers bleed, something I have NEVER experienced anywhere else. She applied the white part of the French polish very thickly, and I had to keep asking her to make it smaller. She was NOT happy about this at all, yet kept saying "Well, it's up to you." Yes, of course it's up to me -- they're my nails! The more irritated she got, the rougher she was, so I finally just called a halt to the whole thing, chucked $25 on the counter, and left. When I got home, I took the polish off and trimmed my nails back to a normal shape, and now my hands look about 10 times worse than they did when I started this whole endeavour. Not only am I never going back there again, I feel like staging an intervention to prevent other women from going there, too! Here's hoping I don't contract hepatitis. read more
