They are charging me (military discount) $246 to replace one outlet with an outlet that has a reset…read morebutton. SO EXPENSIVE. Found tons of other electricians on Yelp who charges only $40!!!!!!

They are very professional, courteous, and knowledgeable of their job. I will definitely recommend…read moreand use them again. The repairman also gave me helpful advice on keeping the pvc pipe from clogging up in between maintenance checks. Great job AAA!!!!

I did not have a good experience with this company at all. The technician who came out was…read moreextremely rude and unprofessional. I originally called for a diagnostic, but they went ahead and did additional work without my permission or even informing me -- and now I'm stuck with an expensive bill I never agreed to. When I asked questions to understand what was happening, the technician kept brushing me off, saying "we just have to go," and wouldn't explain anything until I insisted, as a paying customer, that I deserve to know what's wrong with my unit before they leave. Even then, the explanation was vague and the attitude remained rude. When I brought up my concerns to the owner of the company, he was also very dismissive and showed no interest in resolving the issue. Instead of listening, he threatened to take us to court if we didn't pay the bill. And now, simply for asking questions and advocating for myself, I've been placed on a "do not service" list. This was an extremely unprofessional and upsetting experience from beginning to end. I would never recommend this company to anyone.

Very pleased with the professional service provided by M&W heating and air. The appointment was…read morescheduled and the technician was running a little behind schedule. He kept us informed of the arrival time and completed our service quickly and provided detail information as to what was done. Great job will refer any time.

If you were used to have a good technician from TC come out, be aware they have now merged with…read moreACS. In the last 4 years it looked TC could not keep their good technicians, but I was lucky. Not so with ACS. Thankfully the second time around I had a familiar face from TC. But I have a back-up on the ready.

Have used this company for about 10 years. Gr response time and PM work. I have multiple units and…read morethey all run well

Just used this company again (previously had them install three Mitsubishi Mini-Split systems in my…read morehome), this time to install a mini-split A-C system that I bought online. Two very qualified fellows showed up and efficiently installed everything for a fair price (make sure you know what you're doing when engaging in a "labor-only" deal, as you MUST supply every last nut and bolt). ProTech has also stood behind its warranty on the first set of mini-splits that it installed. This can be a fairly tricky area, and it's good that ProTech has got techs who've been around long enough to amass the experiential knowledge that figures into system longevity. A word about Heating and Cooling systems and customer satisfaction: A lot can go into making a customer happy. I've seen instances where an HVAC company installed a new system and yet it just didn't cool enough -- but the problem was with leaky duct work in the attic, something the homeowner just didn't want to address but instead blamed the latest guy to come along. Other times, an installer just didn't pay attention and overtightened a critical joint, or failed to properly flare a connection. Sometimes a customer gripe is justified, sometimes not. Simple ignorance and neglect can cost both money and reputation. It's thus critical to hire a company that sends highly expertised techs to your home or business. One wrong move can doom you to a lot of aggravation. I'm grateful that ProTech, while not cheap, has got quality staff (they even advised me on what brands to stay away from when I opted to buy a system online for them to install) -- right down to the pleasant gals who answer the phone. No one has tried to snow me, and ProTech validates the "you get what you pay for" maxim. One final tip: Search for "how to install" videos of the HVAC system you're thinking of, then watch them. Often they'll contain tips on installation mistakes and improved ways of doing things. I did that for my latest mini-split system, then watched ProTech's guys install it. Without getting in their way, I asked them about each video tip/warning, and they patiently explained each part of the process as they went. I came away satisfied that I got the best possible installation for a top-rated system.

Excellent Service! Well worth purchasing a maintenance agreement for my HVAC system, They've always…read morebeen courteous, ring just before the Tech will arrive, thorough and clean up when necessary. When repairs need to be made, they explain what needs to be done, and exactly how much it will cost prior to starting the repairs.

If you value integrity and don't want to be ripped off, don't hire J&J Heating/Air and Plumbing. I…read morecontacted them to have my HVAC serviced and checked out for the pending summer heat, and to have plumbing services (constant running of a toilet, driving me crazy). My initial interaction with Lisa was assuring--she was polite, professional and transparent (mostly before the fact). She explained there would be a separate fee for each service call, in addition to any work done-- $79 for HVAC and $75 for plumbing. She also said, if needed, a customer supplied toilet installation would cost $350, which admittedly, she acknowledged was pricey, and that I was not obligated for the install. The HVAC service technician came out first and no problems here. The next day the plumber came. He informed me that the constant running was an issue with the make of the toilet and to fix it would be more than the cost of a new one. We happened to have a new, unopened toilet on hand and my husband suggested we install it. However, I said I thought the price tag for the install was a bit too much. That's when he said he would install it for $250, so I agreed. Here is where the lack of honesty and integrity began. After removing the toilet, two extended trips to Loews were made; the first was to purchase a flange that he said needed replacing and the second to purchase H2O lines. Why didn't they know new lines were needed, they had the toilet specs and experience. When all was said and done the cost to me was $550. Now I expected to pay for the flange and H2O lines, but $225, NO WAY, I've bought both these items several times in the past. The cost combined, on the highest end shouldn't have been more than $40. When I questioned him, he tried to tell me that this is what it cost to replace the flange. I was livid, paid him, and decided I would take it up with the company. I called to ask for a detailed invoice and Lisa said they didn't break down the labor from the parts, they just charged a flat fee (she didn't explain this initially). When I received the invoice via email, it read--repair toilet flange $225. So now it went from a replacement to a repair, obviously to justify the cost. Even if that wasn't the case, what happen to communicating with the client regarding "work changes." Again, I wasn't going to share my experience, but, when trying to dispose of it, a rep from the City of WR said the bulk pick-up policy for toilets had changed in the last two years and that the "contractor" should have disposed of it as a courtesy or as apart of the cost. For $550, you damn right he should have!

Guy came out because the air conditioner stopped working. kept telling me he was gonna give me a…read moreprice before anything happened but he never did. he put in a capacitor then he said it was gonna be $210. So I said nope take it back out. That's highway robbery to never give a price before he put it in. So he took it back out he said he still had to charge me for the service charge so I paid him cash on the spot and he left. Now they're sending me a bill for close to $200 claiming that he did put brand new parts in and that I never paid. Scam robbery. Stay away.

Howad came to my home within 15 minutes of contact. This was a Holiday, Juneteenth Day…read more Being a Marine, we shared commonalities. This Gentleman was thorough in his assessment and did it all himself. I could not have asked for a better man to do the work I needed, and I assure you that I will be a faithful Customer of his from this point forward. I truly can thank him enough for all he did, his respect and dedication in completing the job. If you need an electrician, this is who to call. As for Pricing, I, being 77, am always shocked by the pricing in today's world. With that said, his price was well worth the service received. My Thanks again to Howard from Mr Volt! Stay Safe, Be Blessed

Nothing. I have hired another electrician to restore lost power and move the dryer outlet inside.read more

Jarrell Electric is the only electrical company we let work on our restaurant. We have used them…read morefor both a major electric system upgrade and for maintenance issues. Their employees are professional, personable and great to work with. They are knowledgeable and are willing to explain things in a way a layman can understand...and they show up when they say they will! Great company! Wish I could give more than 5 stars. You will not go wrong with Jarrell Electric!!

Thorough, efficient and creative. We wanted to put in the slim recessed lighting in several rooms,…read moreand Lee and his team were able to accomplish that. One of the rooms looked like it was going to be very difficult to do due to access issues but they were able to do it. Nice, really polite, communicated well with us in advance and even cleaned up after themselves. Would absolutely recommend them and will use again for any future electrical needs.

If the electrician had showed up the first day and called the second day to say he couldn't make it…read morethat morning until the afternoon. No guarantee he was going to come this afternoon. My time is equally important so I'm 2 days behind what I needed to do on my vacation because of unprofessional attitudes. Very disrespectful to Senoir's who need help.