Up until a few weeks ago, technically my permanent residence was still in the State of Tennessee…read more So, I never saw any real rush to get a PA driver's license, or get my car registered in the State - especially given the cost of the whole process. In preparation for my official relocation to PA, I did some research to try and figure out what hoops I would have to jump through to transfer my license and vehicles to PA. After several hours of research and communications with my lienholder, it was determined that I needed to find a 'Tag Agency' or other 'Notary Service' in order to get my titles sent to them, a POA to give me the ability to register the vehicles, among several other bureaucratic processes. That's when I found Sollenberger's Messenger Service. This company must get calls all day long ranging from the simple, to the asinine. Add to that the wide variance of people they have to deal with, and I understand that there style of customer service is very process-oriented. Meaning, they are more concerned with quality and quantity of their work, than pleasantries and other customer service niceties. My first contact with them was over the phone, and they hurriedly explained what I needed to do in order to get everything squared-away. They were thorough, and to the point. Not to be confused with 'rude and distant' which is a close cousin to the aforementioned. There is a definitive difference. They never treated me like a nuisance, or like I was bothering them. They were always quick, helpful, direct, and to-the-point. That said, the process was a pain in the butt. This was of no fault of Sollenberger's though as the primary hold-up was my lienholder, Nissan Motor Acceptance Corporation. It would have been easy to get frustrated at Sollenberger's because of how long and how frustrating it was to deal with the archaic means of document transportation (mail, fax, etc.); but it honestly was not even remotely their fault that they had to abide by these archaic rules, or wait for my lienholder to process the paperwork correctly. Once everything had been straightened-out, and they received all the necessary paperwork, the processes that they completed were done quickly, efficiently, and flawlessly. The girl I interacted with in person, a blonde-haired young girl, was extremely pleasant, had a sense of humor, and was incredibly nice to work with. Nobody enjoys forking-over nearly 350 bucks for registering vehicles, but she somehow made it less awful with her positive demeanor and good attitude. Overall, this was one of the most frustrating processes I have had to deal with in a while, but Sollenberger's made a frustrating process better. Plus, everything that they were responsible for was done expediently, and with a high-level of attention to detail. I strongly recommend using this company!

Went to Sollenberger's in Harrisburg today to get my driver license renewed. Penn Dot and…read moreSollenberger's website say that they are a photo center for renewals (Instant). THEY ARE NOT. The place is very hard to find and when I went in, found out they could not help. The info on their web page is wrong and they know that. I will never recommend them.

I was very impressed by the Broker ( Samantha) that waited on me. Her knowledge of the business…read morewas only acceded by her charming personality. She went out of her way to explain in great detail the transfer process and offer suggestions that were very helpful. Samantha has set a high standard of professionalism that others would do well to try and match.

these people made me spend 50.00 to get a ca mso notirized an i didnt need to be be done go…read moresomewhere the people know to to transfer a non notary state paper work

I have done multiple title transfers at Sollenburger's, but this last one went above my…read moreexpectations. They are always fast, friendly, and happy to answer questions or give advice. Last night we were running late because we couldn't find the title to our car, we ended up getting there a few minutes before close and they still helped us in a friendly manner. Great service, highly recommend!

Expert staff on site who helped us navigate a difficult out of state title and registration for…read moremilitary families. Tricia and Stephanie were awesome and made the experience efficient and easy. Highflying recommend Sollenberger's!

I gotta say it was a line, but it moved fast as much organized than four years ago. He got four…read morestars instead of one.

PA is the worst!. Not all locations do everything. Misleading addresses for their REAL ID same day…read morelocations. Website is useless for getting correct info. The 70th St location has been closed for week(s) due to a power outage, in a strip mall with multiple businesses. Two and a half hours to renew my license, 5 minutes of which were in front of an actual person. However is responsible for this joke should be fired or voted out of office. One star only because I must.

Best place for notary work! Small business that does very reasonably priced work and friendly staff!read more

Troy and Farrah are the real deal. Within an hour they made us feel like family. Old Trail is the…read moreplace to go if you need a vehicle, a space to rent for your boat, title work or a notary.