Work was good, not exceptional. Problem: While work was being done, I had to live in a motel. The company's rep was given a key to my home. While the rep was present working, my home was robbed. A police report was filed and the prime suspect was their worker (rep). $1800 was taken from a safe which was hidden in the main bedroom on the third floor. The bedroom door was closed, and there was absolutely no reason for their worker to enter that room Their rep was working on the second floor. Because of the layout of the home, it was almost impossible for anyone to enter the home (entrance on first floor), get by the worker, go up to the third floor, search the bedroom, find the safe, find the hidden key, take the money, come back down stairs, past the work area, down to the first floor and exit. That's why their worker was the prime suspect. He was requested to come into the police for questioning, but refused. I now know, that he and his supervisor no longer work for the company. My lawyer, my insurance company, and an investigative reporter for Channel 16 news contacted the company. They refused to speak with any of them. I wrote a letter to the CEO/President of the company concerning the incident, hoping they would settle this thru their liability insurance, however they have also ignored me. They are a big company and received I believe over $10,000 for the work performed. However, I also feel they were responsible for the security of my home during the repair period, therefore are responsible for the money stolen. My lawyer advised me that companies carry liability insurance and they can take responsiblity for the stolen money. I feel the company knows I can't afford a civil suit against them, because it would probably cost me more than what was stolen, and probably the company realizes this and refuses to compensate me for my loss. Therefore, I can't in good conscience recommend this company to anyone. read more