I have used this company for over a decade, yes, I highly recommend this competent staff. They…read moreprovide a wonderful and professional service with the confidence of up-to-date internet software and options for communications during the season with a speedy response. The latest options offered internet conveniences to reviewing, signing and completing the tax filing process. I am very happy with the pricing and the documentation for my records, as well. WHD July 2023

Professional, through, tax preparation. Wry pleased with their experience knowledge and…read moreprofessionalism. Thanks for a job well done, I highly recommend David C

Very knowledgeable staff. They were able to get my taxes / refunds done early almost every year,…read morewhich is why I sent my business to them for decades.

I have been coming to Loretta for a decade and couldn't be happier. Came here upon recommendation…read moreand glad I did since Turbo Tax did me wrong. Simple to make appointments, email documents, check out and get refund quickly. Been simple even with divorce and adding an Airbnb. I love that they have coffee, water and soda plus toys for the littles. Oh and Hulk helps you attack those nasty taxes.

Being new to the area, we were referred to Gardner's by friends. We worked with Loretta and could…read morenot be happier. Very competent and professional service at a low rate. What more do you need? I have peace of mind for my tax preparation now.

Worst customer service ever. We took paperwork to them over a month ago and were told last week…read more"they should be done by the 15th". I tried calling today, April 15th, and they hung up on me TWICE, so I went in and found out they still weren't done. ON APRIL 15th. And there was nothing but excuses from them that they've been busy.

I had a last minute matter in my taxes. Right during this busy tax season. And as always, these…read morefolks were on the job. I cannot recommend them enough. Competent, friendly, and there to help.

Mind blowing how I've had to create this account for my first review to be such a negative…read moreexperience. A close friend recommended me Dexter's Morse & Company CPA firm not too long ago and I decided to set up a 30 minute consult meeting through his public website "Book an Appointment" button. On this page their company states: "For general inquires, quote, and booking appointments please call, email or simply book a meeting time in the calendar above. We are happy to service you and take pride on responding in a timely manner." I selected an open slot for the following day and after waiting for his call, which I was prepared for him to be somewhat late as his automated calendar email states: "Dexter will call you on the number we have in your files at or near the time of the appointmnet as hes does run over some times." (Yes both spelling errors and grammar issues were in the email and appear exactly as they do above) After nine minutes of waiting for our 11:00am meeting, I received the first email in the image attachments below. It described how he is "super busy" and I am not in his client list etc. I tried to be polite in my response to him and explain my situation, as I was slightly confused by his inability to meet and still have an entire calendar of empty slots on his website for anyone to "Book an Appointment." His second interaction with me ever was what really concerned me. In the third image attached below he describes how it's "not cool getting on [his] calendar as it is for clients only and [he] do[es]n't have time for this." And then proceeds to inform me he is "Blocking [me] now." This type of interaction feels extremely unprofessional and I can only assume Dexter wants less clients and not more. I hope anyone who's worked with or is thinking about working with Dexter takes this incident into account when deciding to move forward with him in the future.

I have seen arrogant, but like this?! As a business owner, I wouldn't be in business if I dealt…read morewith my customers the way he deals with his. Incredibly arrogant, wanna be expert, and just utterly misleading. Creates pdf's of your taxes without a single conversation with the customer. One day, a pdf will show up on your inbox, with the title - please review. When you question certain line items, have any questions or request a meeting his schedule fills up in 20 minutes. Do yourself a favor and just delete this name off your contact list.

He is always available!! Great honest reputation and very helpful!!! We know him for many, many…read moreyears!

We have been seeing Joan for years! She is beyond knowledgeable, helpful and makes the process…read moreeasy. She even remembers our boy and asks about him. Just truly a great person inside and out! I wouldn't see anyone else for our taxes. I highly recommend Joan. We have never had issues and if miss something she catches it every time!

Started out great. Friendly and reassurring. Then nothing. Couldnt reach them, couldnt get a call…read moreback, never in office. Months ive been trying and nothing.

This was the first time to use Mal Tan service - We met…read morewith Dale a few months prior to establish our relationship before tax season began. Thus, we felt comfortable even excited that a new set of eyes would be reviewing our records! At drop off, we had a quick review of documents and they called about 2-3 weeks after, to be picked up! We were pleasantly surprised at the return amount this year compared to the previous years. We'll be returning - thank you. - The Twenties in Business