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    We are extremely satisfied with their service! The response time was incredibly fast, the service was highly professional, and the consultation was done with great patience. Our air conditioning unit is over 15 years old and has been having some minor issues recently. This company was very thorough and patient in diagnosing the problems. We are truly grateful for their help! We have been thinking about replacing our old one. Lake Elsinore is too hot at summer time, we definitely need our air conditioner working great! And most importantly their gave me extremely good deal!!!!

    JOHN PAUL AND JARED
    Tokinfoin ..

    this was an awesome customer service by jared and john paul, very knowable, job was done on time, after done everything was clean and in place. outstanding job guys , i really appreciate it, you guys are awesome.

    Back flow preventer located underneath electrical panel.
    Nahabi M.

    Started early in the morning and had it done before noon. Great job!! Excellent service and great price!!

    My new AC

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    3 years ago

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    Jason S.

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    2 years ago

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    Jason S.

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    4 years ago

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    4 years ago

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    Jason S.

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    5 years ago

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    Nanya P.

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    2 years ago

    They come on time and fix the problem quickly. Good service and fast work. recommend. will come back next time.

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    4 years ago

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    Jason S.

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    2 years ago

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    4 years ago

    I called for a inspection and quote and they provided Great service and good costumer service

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    Jason S.

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    2 years ago

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    Jason S.

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    4 years ago

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    Jason S.

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    2 years ago

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    Jason S.

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    4 years ago

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    Bryan T.

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    4 years ago

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    Jason S.

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    3 years ago

    I called yesterday to get my sink unclogged. They came today and had it fixed in 20 minutes! And they were so reasonable. .

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    Jason S.

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    4 years ago

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    Jason S.

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    3 years ago

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    Jason S.

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    6 years ago

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    Adam S.

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    4 years ago

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    Jason S.

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    4 years ago

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    Jason S.

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    5 years ago

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    Nanya P.

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    4 years ago

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    Jason S.

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    5 years ago

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    Jason S.

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    5 years ago

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    Jason S.

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    4 years ago

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    Jason S.

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    5 years ago

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    Jason S.

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    6 years ago

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    5 years ago

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    Jason S.

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    3 years ago

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    Jason S.

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    5 years ago

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    Jason S.

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    5 years ago

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    6 years ago

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    Adam S.

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    6 years ago

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    Adam S.

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    6 years ago

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    Adam S.

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    6 years ago

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    Adam S.

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    8 years ago

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    Bryan T.

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    6 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    Page 2 of 3

    Ask the Community - ProFlo

    Review Highlights - ProFlo

    Have had the pleasure of working with Bryan JR and SR on several occasions and can't rave about them enough.

    Mentioned in 16 reviews

    Read more highlights

    You might also consider

    Integrity Air Heating & Cooling Specialist

    Integrity Air Heating & Cooling Specialist

    4.7
    (179 reviews)

    We had such a great experience with Integrity Air! Andrew was our technician and he was absolutely…read morewonderful. He was professional, knowledgeable, patient, and took the time to explain everything clearly without ever making us feel pressured. Mateo was also amazing to work with and really went above and beyond to make sure we felt comfortable with everything and were completely taken care of. You can tell they both genuinely care about their customers and take pride in what they do. It's hard to find this level of service and personal attention these days. I would absolutely recommend Integrity Air to anyone looking for an honest, professional, and caring HVAC company. Thank you Andrew and Mateo for such a great experience!

    Cannot be trusted for your actual repairs- and will then avoid you. Very unprofessional when…read moredealing with customer service. Situation: The company came out to my home on May 11th. The technician was here for some time until he "found the issue", but before he did, he tried to sell us on a new unit, stating it was recommended because our unit was not going to last much longer. Our home is only 13 years old, so we proceeded only to do the suggested repairs: a small leak which he taped up and added some freon, which cost $1,600. Exactly two weeks later our AC stopped working again. It was the same issues of the house not cooling, so I knew it had to be the same issue. They sent Adam out the same day. After analyzing the unit he stated, verbatim, that the previous tech "was not honest with us and performed a repair that basically didn't do anything to fix the issue". He even said it was like "filling up a tire with air that has a bunch of nails in it". Mind you, he also stated the first technician no longer works for them. Adam stated the leak was actually much bigger and not what the first tech had even touched. He said however, that our "only" solution was a new unit that would cost $16-18k. This whole process took about 10 minutes at the most, which made the first visit even more bizarre as the first tech was here for a couple of hours and was in and out of the attic, house, etc. At this point we were honest and let Adam know we were thinking about it and going to get a second opinion. We had a senior HVAC tech (who also specializes in commercial HVAC) come out a few days later. He told us a new unit is NOT necessary and FIXED our issue. He also stated that our unit looks good for another 15 years and was actually in great condition. My husband has been trying to get a refund and after 3 weeks, we are still being given the runaround, are being avoided, and have not been refunded. He requested the refund based on the fact that not only did they misdiagnose the issue the first time- but a second time, as again, we were told it was not repairable. My husband has talked to 4 different people all who say the same thing or offer a new "supervisor" to talk to. Yet we never get a call back and my husband just continues to contact them instead. 6/23 he called, and was then called back by Richard from a blocked number. He was very unprofessional and was telling my husband: "things don't work that way" and that they "have to meet in the middle" and that whatever my husband was stating was "here-say". This company not only falsely analyzed the issue once, but twice, as two different techs were not honest on two separate occasions. That, and I would have been conned out of $16-18k. Not to mention I've had to pay for proper repairs, now costing me more than double regardless. My AC is now working great with no issues after having another party repair it. I have pictures, video, and receipts of everything that was performed by my new tech to ensure that my machine was repairable despite what the company had said. I plan on taking the company to small claims court immediately, as no one has cared to resolve the issue and they refuse to have the owner call us. Had I seen a couple of other people here have had this issue also- I would have never used them! It's a shame we almost fell victim to a sales scheme.

    We Care Plumbing, Heating and Air

    We Care Plumbing, Heating and Air

    3.4
    (25 reviews)

    We recently had Arturo here to do service on our HVAC systems installed several years ago by We…read moreCare. He arrived when he said he would and was very helpful answering our questions and giving us ideas on how we could use our systems to the fullest extent. He took the time to explain what he was checking and hearing our concerns. We were impressed by his knowledge and professionalism. We will continue using We Care in the future. David and Cherri K.

    I am a long-time WeCare customer and a "member". I called today to schedule a tune-up/cleaning for…read moreour HVAC system, something I do regularly every six months. I knew it would be around 6 weeks to get someone here. The first guy I spoke with said the earliest he could get a technician out would be, "sometime in OCTOBER." I told him that was unacceptable and to please connect me with a manager. That person then passed me off to another person. Customer Service person #2 never confirmed my name or contact information. She stated WeCare was, "just at your house in May" (Wrong! They were here on January 23rd!) and that they have, "called and called and left voice mails and you never bother to call us back." I kept asking if she had the right person and repeatedly demanded that she QUIT TALKING OVER ME and listen to me. This went on for several minutes, her accusing me of just having had the company here and also not returning their calls. I raised my voice and said, "You have the wrong person! Look at my almost five full years of plumbing/HVAC service with your company!" She replied, "Laura, do NOT raise your voice to me!" Um, people, I am NOT LAURA. The rudest customer service, ever. I am shocked at how WeCare, Temecula's customer care has absolutely nosedived. This woman accused me of so many things and SHE HAD the wrong person. She refused to take the time to confirm my contact information and service history with this company. Outraged.

    ProFlo - hvac - Updated July 2026

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