Great team and great service. Sarah has been my agent for years and she always is looking out for…read moreways to help us save money.

Watch out for this business! We were looking for help signing up for health care, and mister Bill…read moreS. Helped us and then made us donate money to his Rotary club, thinking he was doing us a huge favor for spending time to sign up for Obamacare! Turns out he gets paid by the insurance company for signing us up! He said he doesn't get any money for helping us! Turns out he does! He also signed one of us up to the wrong one, because if he told me to use Access instead, he wouldn't get his cut! Do not use this company for Health Insurance!

This Farmers agent has excellent service. Laurie and her staff treat their customers like family…read more They are truly dedicated to your insurance needs.

Mary did great job, Laurie heard and did good job, respect and friendly. Checked my policy from…read moreIowa to Arizona but ouch, my coverage here is high. Decided to keep my AAA auto club insurance but will keep me going to Phoenix office :(

Nice, helpful staff. Good rates. They always work with me to find me the best rate for my…read moreinsurance. :-)

From the owner: We're Nice Folks To Do Business With!…read more Locally Owned and OperatedServing Mohave County Since 1979

Trini is very personable. Feel that she will go that extra mile to help & make sure that you have…read morethe coverage that you need. Trini & her staff are there to answer questions & are always helpful. Have had Trini as our agent for 19 yrs. Couldn't ask for a better agent .

We've been with All State insurance since we moved out here 11 years ago. Trini has been an…read moreoutstanding agent that goes above and beyond to make good suggestions for us. She's always there with confidence and her friendly nature. I am not interested in looking elsewhere for our home and car insurance. She has "always been on our side." ;) Thanks Trini!

Bryan was very helpful in assisting us select coverage for our vehicles and home. He was friendly,…read moreprofessional, and helped us with better coverage for roughly half the cost of what we're paying with our previous carrier. He explained all of our options in a way that was clear and easy to understand. We highly recommend Bryan Klein with State Farm for automotive and home insurance needs!

Surprisingly easy to switch all my policies to StateFarm! Brian was great to work with! Highly…read morerecommend

So two years ago I left a review because I couldn't get my agent on the phone. Only after leaving…read morenegative feedback did I get a call AFTER I had already contacted the actually insurance company to get some basic information. At that time I could only get the receptionist on the phone and NEVER my agent! After the negative feedback I got a call allegedly from a supervisor all apologetic but of no use to me because I already found my information. Now two years later I find myself needing urgent information and I can't even get a receptionist on the phone!!! My rates just keep going up and their service just keeps going down! Sadly the information I need must come from them, not that actual insurance company. After this review, I am sure that they will call me, WHEN IT IS TOO LATE!! Obviously they will no longer get my money. I will be switching providers!!! Pay attention to the other ratings, they too cannot get service!!! Do yourself a favor, stay away from this joke agency!

Very helpful people. My Fiancé was paying over $200 for car insurance and they helped him get…read moreinsurance for just a little over $100. I am only paying around $70 for mine and that will drop again in September once it has been a year.

Deana's staff has exceptional customer service. Both my husband and I have only had State Farm as…read moreour auto and home insurance firms. Deana also makes the effort to reach out to customers which is very much appreciated. Unfortunately, State Farm corporate including claims no longer has the same outstanding customer service. This poor customer service has very little to do with the agents as the agents have no control over corporate policies.

My family has been with Deana Nelson State Farm for about 5 years now with auto & home! The entire…read moreoffice staff along with Deana are awesome! I have referred family and friends to do business with them!!!

Denise Myers from Farmers Insurance/Bristol West is unprofessional, irresponsible, and unethical. I…read morewould give her negative stars if I could! Working with her has been nothing short of a nightmare. She does not like to talk to people and almost rarely answers phone calls. When she does respond a few days, sometimes a week later, she will only text or email you. Complete lack of customer service skills. I was not happy with my experience with her so I called to cancel my policy. I spoke with her over the phone and told her to close out my policy. A week later, my bank account was debited the full premium and my policy was still open and active for 6 more months. I called her, she didn't answer, and i left a message. A few hours later, she texted me that she needed my new policy information so she could backdate and cancel my policy. If only she had done her job in the first place and canceled my policy when I called and spoke with her. Why do I get the feeling she did this on purpose? I ended up spending over 2 hrs on the phone with Bristol West and even they wouldn't take responsibility for Denise's mistake. Ugh, in the end it took a month for me to get my money back. What a horrible experience.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Kingman, AZ area since 2003, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.