Excellent customer service. The front desk is so helpful and friendly. And RN Agapeh is very professional and knowledgeable. Had a great experience. read more

I love everything about this place. The staff is very friendly & professional. The spa is very well lit, clean & organized. Thank you Isabel for making me feel comfortable. read more

I would like to give this operation five star review! They have an amazing constable place to come and get the resolve that I'm looking for. I love the results from treatment to treatment ( hair removal) And I will keep using them as long as I do hair removal treatment I reached them through a friend recommendation and I cannot regret! Thanks for the team that doing great job read more

I really love this clinic. They have always been very accommodating with appointments. Their nurses are extremely friendly and detailed. The rooms are very clean. highly recommended for laser services. read more

This venue is located in the mini mall. There is plenty of parking but it's very active. Lucky for patrons, Prolase has designated spots right in front of the office. I have been coming here for years (I don'twant to date myself so, let's just say I've been coming since this office was located in Encielno..LOL). Anyway, the lobby, client service rooms & restrooms are always clean. It's a very calm and relaxing environment. The staff is always professional and helpful. Delores does her best to be accommodating and provides services with a smile. Yang Kim is very skilled & expierenced. She takes time to understand what you need and makes you feel very comfortable. I have always been satisfied with my results. Their prices are reasonable and they always have some type of sale going on. You can always buy your procedures in bulk to save a bit. As always I end with, "will I return"? In two Zaps and a pluck I wil! Of course. read more

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Getting laser hair removal here has been such a great experience so far. The receptionists and laser nurses are always warm, friendly, and professional. The appointments are quick too - I'm usually in and out in about 5 minutes. Really appreciate that they have reserved parking spaces, as the plaza they're located in can get pretty crowded. read more

As a former aesthetic nurse, I know how overwhelming it can be to find a good laser provider in the Valley and how often results can fall short. I'm so glad I found Prolase, and I always schedule with Agapeh. Agapeh makes me feel comfortable at every appointment. She takes the time to educate me, listens to my concerns, addresses them thoughtfully, and makes the treatment as easy and painless as possible, especially when treating more sensitive areas. She brings great energy and care while maintaining true professionalism. I highly recommend her. They use a Candela laser, which is effective and fairly comfortable, and I've had consistently great results. Parking can be tricky, but that's pretty typical for Ventura Blvd. Overall, solid spot. read more

Nurse Agapeh was super professional and explained everything thoroughly before my laser appointment. Will come back again.

The staff truly makes a difference. always there with a smile, going above and beyond to ensure a great experience. They are skilled and take their time, making you feel completely at ease. My satisfaction with the results has always been great. The prices are fair, with frequent sales and bulk options that empower you to make the best choices for your care. read more

I've been going to Agapen for laser treatments for quite a while now, and she is truly the only person I trust. She's professional, knowledgeable, and always makes me feel comfortable during every appointment. I've recommended her to so many girls because the results and experience are always amazing! Also, Dolores at the front desk is so incredibly helpful whenever I need to make or change appointments. She makes everything quick, easy, and stress-free. The whole experience from start to finish is always smooth. read more

My daughter recommended this place for laser hair removal. Previously I had a not great expereince with this place with fillers a few years ago, and was reluctant. When my friend also told me about it the same week, I thought I'd give it a second chance, especailly since it was a different service. This place is in a strip mall on the south side of Ventura Boulevard in Sharman Oaks. You may miss it so jeep an eye out. The parking is usually packed but cars move in and out quickly. I always find a spot. Everything was so easy. Isabel made everything interesting and told me all about the service, what to expect and how to care for a bikini area. She was absolutely awesome. I was so happy, a few days later I went back for face - agin it was quick easy and realatively pain free. I highly recommend this place. It is clean, has a great service menu and the staff are great. Of course I also highly recomend Isabel. read more

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First time ever getting lip filler, so I went with 1/2 syringe to try it out! Tara in Sherman Oaks exceeded my expectations! She was very sweet, knowledgeable in letting me know what I needed to know since it was my first time. I didn't use any numbing cream but she was very gentle which made it manageable! She took her time and had me look at it to make sure I was happy with each step. I'm more than happy with my lips and Tara for doing an amazing job and making me feel so comfortable the whole time!!! Love!!!! read more

Prolase Laser Clinic - 1/2 syringe lip filler with Tara!! Love! - Laser Hair Removal Near Me - Sherman Oaks, California

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The experience coming here from start to finish is so simple and quick. Dolores at the front desk always greets with a smile. My nurse Claudia is amazing. She always makes me feel comfortable, always answers my questions thoroughly. I'm so happy I found this clinic. read more

This review is highly overdue...yet very much deserved! I started my full body laser journey with Prolase in March 2021 and achieved 75% hair loss in one year. That is pretty awesome considering that I was one hairy Middle Eastern guy! Yes I know it's hard to believe -- but I did full body laser -- head to toe. Am I insane or what? I even got a laser manzilian hehe. I realized that since middle eastern men and women are hairier than other backgrounds, they need more consistent laser treatment. Sorry but 6-8 sessions (typical recommendation for laser treatment) for a hairy middle eastern male ain't gonna cut it. Fast forward 4 years later, and I continue at Prolase for touch up treatments...I go once a month. If I don't go once a month, my hair will start grow back, although it would never return to full body hair such as before. The hair is much finer and lighter now. However in order to maintain and restrict the growth, I still go once a month for touch ups. But remember --- this is coming from a former hairy Middle Eastern male! Prolase would not be Prolase without their exceptional and dedicated team of administrative and clinical staff. For the past few years I've had the pleasure (and torture) of being treated by Nurse Vivian...AKA the Dominatrix of Prolase! She is called the Dominatrix of Prolase just like a Dominatrix, she takes secret enjoyment from zapping her patients with nice high laser settings which is designed to create the results you really need! With Nurse Viv, there is often no mercy. Nurse Viv really knows how to make you understand that in the end: Beauty is Pain... Viv thank you for treating me like a VIP (Very Important Patient) all these years! Special shout out to Nurse Viv, Nurse Tara, Mel, Lisa and Anna at the front desk....and not to mention Rimok..the botox cosmetic medical person who is always dancing in the back! These pros really put the PRO in PRO-LASE! read more

Prolase Laser Clinic - Nurse Viv in the house!! - Laser Hair Removal Near Me - Sherman Oaks, California

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I've been coming here for over 15 years. By far the best laser clinic in Los Angeles and Valley. I've been to both locations but I usually come to the one in Sherman Oaks. It's extremely clean and professional. Very affordable and they use state of the art equipment. Book your appointment ASAP. read more

Great customer service, clean and safe area. Very happy with their services. Front desk always tries their best to accommodate my schedule. read more

Had my laser appointment today with Isabel G. She really knows what she's doing and is very thorough. She gave me so many good tips and was very informative on Aftercare and laser in general. If you dread laser like I do go to Isabel and you won't be disappointed read more

I had such a wonderful experience visiting the prolapse med spa. The nurse was super friendly and nice. My treatment went very smoothly and fast. I love this place and I keep coming back for more. read more

These people are so greedy. Raises their prices so much . Never going back here. Check Groupon for much cheaper spots.also their laser hair machines are old and outdated read more

I've been going to Prolase for several years now and have always had a wonderful experience! I just go there for lip filler and have really lucked out with the nurse who does them ... must be that they're all great! My most recent nurse was Isabel. She was fantastic! She attentively listened, was super-personable, and made the whole experience quick ... pretty painless, too! She did exactly what I wanted. In the future, I will definitely request Isabel! They've always been very accommodating with setting appointments that work with my schedule. The only negative, but not their fault ... parking lot ... can be a challenge! read more

I love Prolase!! Dolores at the front desk is so kind and professional! And I always have the best experience with Claudia. She knows how to make things comfortable and easy! Thank you prolase!! read more

I returned today after some time to begin a new area of laser treatment. I received the same professional and friendly service I'd had before. That was why I returned. That, and the fact that the treatments were highly successful - oh, and reasonably priced. read more

I've waited a year to write this review since I wanted to wait and see how they do throughout an extended period. I've been getting laser hair removal for the past year, and I'm so happy with the results. I've seen a difference even after one treatment. I got nine treatments on different body and my hair growth slowed down, and the hair became much thinner and lighter. The laser almost didn't even hurt; the technicians here are experienced and very attentive. The pain is very bearable! You can also ask to stop and take a break if it's too much. It's easy to book an appointment; their phone customer service is helpful. Their prices are much, much cheaper than LaserWay. They often have monthly promotions that you can use if you book your appointment on a weekday. I highly recommend Prolase! read more

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I have gone for several laser treatments here. They are very professional and fast. More specifically Tara has been the one to laser me, and she is exceptionally warm, quick, and friendly. She is very accurate with the work she does, attentive to my needs, and I look forward to my sessions each time. 10/10 would recommend this clinic for anyone looking to get laser done. read more

I literally drive so far when I have so many laser treatments right next to my house. This one is definitely by far the best and their prices are reasonable. I have tried other laser hair removal places and their prices are astronomical or they hide their prices and then surprise you with a huge bill when you come in for a treatment Prolase is to the point and you can see their prices online which I love. The facility is clean and beautiful and everyone who works here is so nice. I have been coming here for years and never had any issues (off and on six months at a time, I came back when I noticed a little growth of hair growing back after two years but it's definitely not at the amount it was before I started laser hair removal. I will say though, the parking is a little frustrating because there's not that many spaces to park at, but overall this place is a win. I've tried many different nurses for my laser hair removal, treatment treatments, and they are all great but today I had Nurse Agapeh and she was amazing. She was very thorough, friendly and help distract me during my treatments. I got the underarm laser hair removal, leg and Brazilian (which also includes the inside butt area). As a person of color, this place is the only place I will trust to do my laser hair removal as I am African-American with light brown skin. I am now a hairless naked mole rat.10/10 read more

Excellent!!!Very professional Dr, great service, it's definitely the best. Thank you. read more

I've been a regular at the Glendale location for the last year, and on and off for the last few years doing a range of treatments from laser acne to hair removal. I've always been pleased with the staff and overall experience. My first experience was with nurse Ramak who is so sweet and excellent. The staff and front desk are wonderful too--everyone is so professional and incredibly warm and attentive. On my recent visits, I've been seeing Vivian for my laser hair removal treatments. She's absolutely amazing--knowledgeable, extremely efficient, and fast (and super sweet). Vivian and Mel (the assistant manager) took the time to discuss the best approach for me in order to reach the most desirable results, tailoring my laser sessions to fit my body. The results? Absolutely perfect. For the last 2 months I've experienced flawless skin with zero hair regrowth and zero shaving in between sessions. My arms, legs, armpits, and overall body are silky and smooth. I'm so incredibly thankful to Vivian and the whole team at Prolase for ensuring I received the best care and hair removal results. Highly recommend!!! read more

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I had the best experience with Vivian. I've been using this clinic for years for my laser hair removal and some other beauty treatments and I was always happy with them. I was there on 12/27/2024. Front Desk girls were happy girls with a big smile on their face. I felt good when I left the clinic. read more

I've tried so many laser clinics in LA and I'll have to say Prolase is my favorite ! It's conveniently located and all the staff is very friendly. I also feel they're reasonably priced. read more

Had my Botox appointment today with Isabel and I'm so happy with the whole experience! Isabel is super professional, gentle, and really listens to what you want - so excited for the results! Also have to shout out Dolores at the front desk - she's so welcoming and made the process super smooth. The vibe here is friendly and relaxing from start to finish. Definitely coming back! read more

I've been coming here since I was 16 (to their Glendale location), and while many people have done my laser treatments, Natalie has been the best by far. She genuinely cares about her clients and is incredibly kind. I always feel so comfortable because of her. She really is so nice, I absolutely adore her. They also remodeled in the past couple yrs, and now the place looks so updated and beautiful. I've never had any issues with my laser treatments either! They've always been done very well. read more

Tara was a great nurse ,very professional and super friendly. I highly recommend her. read more

I have been with this clinic for 10 years and very satisfied with all their services and promotions. Thank you!

Dolores was outstanding and went above and beyond to take care of me. I arrived two hours late, mistakenly thinking my appointment was at noon when it was scheduled for 10 a.m. Rather than turning me away, she was extremely helpful and graciously accommodated me. read more

Tara was amazing! She was super quick and efficient and walked me through everything before she did it! Will definitely be coming back!

This place is a great find. Isabel is an absolute pro, very knowledgeable and friendly. Dolores at the front desk was very helpful, they were running right on time and seemed very efficient. The location is clean and new, conveniently located with free parking in the lot out front. I plan to return and definitely recommend. read more

Heading into retirement, a friend introduced me to Prolase for hair removal. Have had two treatments and have been very happy with the results. Everyone here is very friendly and the place is spotless. Treatments are quick and efficient! Looking forward to my next one! read more

Every time I come here I leave absolutely satisfied. This was the first time coming to the Sherman Oaks location and I couldn't have been happier. I loved, loved, loved the friendly customer service from Mel at the front desk. She was personable, sharp, witty, and funny. She made the experience stellar! I had the pleasure of having Dr. Ramak and she was fabulous beyond words! I was in and out in under 30 mins. Fast and quick and leaving with a smile. The best kind of all around experience. Thank you Mel & Dr. Ramak! This is a guilty pleasure. But definitely worth it. read more

Very satisfied with this clinic I've been going to for over 2 years now. I highly recommend Zhanna. She does a great job.

Professional, great service and knowledgeable staff. They don't try to over sale you a package. read more