I was really looking forward to going back to Prospero. The first time I was there it was such a nice experience. That's why I recommended it to my friends to try. I wish I could say I had a great time, or even a good time. My friends and I were really looking forward to an afternoon of sampling wine and making a lot of purchases. When we walked in the only person working there was talking to a customer. We walked around the small store front area for what felt like a long time. Not ONCE did she make ANY attempt to greet us. I'm almost certain, she didnt even say hello. Eventually, we all just sat down on the stools near the tasting area. After some time, she came over and handed our group of 4 people, 2 books to check off our selection of wines from. There were no pens or pencils offered to write with ( you must bring your own or ask ) and if you want to keep your booklet to take notes on the wines as you go along, you can't. The booklet is taken from you and turned upside down so she can see what she has to pour and then crosses it off your list. Many of the wines we wanted to try were not available. The most information/history we were given was, " This is the merlot. " Thank goodness for the comfy stools because whenever one of the worker's friends came in, she left our group for 10 minutes at a time to catch up with them.
We also inquired about sampling the olive oil, which we had tried previously, and we were told, " We don't have bread. " You offer an olive oil tasting but have no bread? No crackers were even offered between the samplings, not even water.
The employee wasnt friendly and I feel when you work in any service industry, it is your JOB to be welcoming! While there, I looked on the winery website and it said this employee ' keeps the party going in the tasting room '! Hmmmm......sadly, it COULD have been a party but it was't. Perhaps if the Prospero Winery wants to continue to PROSPER they should hire someone who can better sell their products with a smile, a friendly attitude and the knowledge and history of the wine that will make the consumer want to drink more, buy more, and come back with friends more!!! read more