I used their imaging services. As previously, they do an excellent job. I did not realize that my…read moreseafood allergy however would mean that a CT scan with contrast dye would cause me problems. I did not feel well all the next day. I will know better now not to get contrast dye.

Take of care and concern about the patient. They ensure to maintain your privacy. I always have a…read morewonderful experience when I am there.

I have used this facility for at least 10 years. They have improved their services over the last…read moreseveral years to be one of the top providers. I prefer to go here over any other ER. My wait times are minimal. Two years ago I was septic and they saved my life. Last night I had something in my eye. I was in and out in under an hour. Thank you to the amazing staff.

I went to the er on Sunday January 18, 2026 for complaints of abdominal pain, vomiting, nausea,…read morefever. I was given an IV, bloodwork, urine and CT Scan were all taken. I was cleared to leave after about 3 hours. On yesterday Tuesday January 20, 2026 I received an urgent message in MyChart (around 9:30pm) stating that the results from my urine showed I had an infection and an antibiotic was being called into my pharmacy which was too late to get on yesterday. Also, in the message it stated to return to the er if the abdominal pain got any worse or ran another fever more than 101. Also stated that if I had new symptoms to return to the er immediately. Well during the night last night Tuesday January 20, 2026, I became short of breath, increased abdominal pain, headaches, neck and shoulder pain along with fever and a new cough (with reddish mucus). I returned to the er today Wednesday January 21, 2026. The nurses addressed me and told the dr on duty that I was there on Sunday and the symptoms have increased and had new symptoms. Dr Benson Messer talked to me in a manner as if I was illiterate or not educated enough to be spoken to as an adult and didn't know my body. He ordered blood work, flu, covid test and an Xray. I was placed back into the lobby for over 2 hours. Never once did he order a new urine sample as to that's where my infection was found to be in my urine. I explained to him that all my symptoms are a part of my diagnosis which is Klebsiella Pneumoniae this infection can be fatal if not treated properly. He didn't care to listen to me walked out of the triage room and sent me to the lobby. After waiting over 2 hours a nurse called me to a side room, and I was in there no longer than 5 minutes he walked in and stated that he called me in a cough medication for the shortness of breath and the cough that only started after I became short of breath on last night while trying to sleep. Never once did he address the increased abdominal pain or headaches which is listed on my paperwork as the reason for the visit. I explained that I have a lot of underline health issues and that my immune system isn't like the average being that I've had 6 brain and spine surgeries within the last 5 years also have diabetes. He walked off and the nurse brought me my discharged papers. I've never felt like I didn't matter to a healthcare professional like I did on today.

I have been here for some orthopedic appointments, and I have seen many reviews that are all over…read morethe place. Some parts are newer than others, but I have not seen anything that looks dirty or not kept clean. The offices are very nice, and the Mother and Baby floor has been redone very recently and looks amazing. The doctors are also very welcoming and caring.

Primary Dr. referred me here and I wasn't disappointed. Extremely friendly & knowledgeable staff. I…read moredidn't have a long wait, the ER Dr was professional, caring - addressed all issues. Definitely recommend this hospital!!

I came here to visit my friend who recently had surgery. The outside of the building is super nice…read moreand there is a children's hospital connected to it. The parking can be a bit much. I don't know if this is the norm but this is twice that I've been here and trying to find a parking spot is next to impossible. The inside of the hospital is nice and it appears very clean. I went to my friends room and it was a one person room. It seemed tiny, but maybe that was her floor or just the way the rooms are. I passed by the cafeteria and the food smelled amazing. I didn't stop in there though.

My experience in the Surgical Trauma Step-Down Unit was disappointing due to repeated interactions…read morewith staff that felt passive-aggressive and unprofessional toward both patients and visitors. Communication through the doorbell system and nurse call system often came across as dismissive, impatient, and confrontational rather than supportive and patient-centered. On multiple occasions, requests for assistance appeared to be met with irritation or delayed responses, creating unnecessary tension during an already stressful hospitalization. The tone and manner of communication seemed to escalate frustration among patients and family members instead of helping to de-escalate concerns. In some cases, these interactions appeared to contribute to combative or defensive responses from individuals who were already coping with pain, trauma, and emotional distress. A surgical trauma unit should prioritize compassionate communication, respect, and timely responses to patient needs. Unfortunately, the atmosphere created by certain staff interactions negatively impacted the overall hospital stay and detracted from confidence in the quality of care being provided. While I appreciate the clinical efforts of those involved in treatment, the lack of professionalism and empathy displayed through routine communications left a lasting negative impression. I hope leadership reviews these concerns and emphasizes respectful, patient-focused communication to improve the experience for future patients and visitors.

Been here for a few days and I have zero complaints…read more The hospital is clean, professional, knowledgeable, reliable, and consistent among the entire staff. I have to give a special shout-out to Jessica and savannah on the 8th floor they were top-notch! Also Mrs. Linda was amazing and Rhonda...literally everyone.

Horrible place. It used to be a great ER but something changed i think when they switched ownership…read moreand it sucks now. My mom went there Tuesday after her social worker told her to go there for a really bad poison ivy rash that might have become infected, and she was treated like trash by the receptionist and a nurse named Immanuel who yelled at her and said we can't see you after waiting hours. I will be reporting this to proper authorities. DO NOT GO TO THIS PLACE! I won't even call it a hospital anymore. Last time I went they screwed up my intake and didn't even put my insurance card in the system after I gave it to them and then I had to deal with that hassle afterwards. unprofessional, rude, and highly unqualified ppl work here. You're better going to Richland where they treat patients with dignity and are professional. This place is NOT!!! Ppl that work here I don't even think have proper medical training period. Hope it was worth losing your job over how you treated my mother because her social worker is looking into it also.

West Columbia, Sunset Blvd…read more We came here for planned delivery, so L&D and post partum, 5th floor East elevators, of north tower. L&D floor we had no complaints very competent. C section requires 2-3 days post op in hospital. For my perspective of the support person I enjoyed my time away from home. First off, you get room service prepared within 90 minutes of order, 3 meals a day included in what you've already paid the hospital. The food was not chef quality but I found it adequate. Another big plus was the 3 piece bathroom within the hospital room. The shower has a curtain but no base only two drains on floor. So water easily can cover the floor which I didn't like but unlimited hot water was soo nice. Also the sofa for support person was nice to me. It is long enough can stretch legs out (5'11") and comfortable for my back. As for my wife's care, it was a hit or miss depending on which nurse shift working. There were a few times she would be scheduled to have pain meds and nurse would not deliver on time but several hours later or sometimes forgot all together. I think the best word to describe a lot of the staff was unreliable. They would say yes we are going to do this then you're left waiting when is it going to get done. This is for baby photographer, nursing, lactation nurse, OB doctor on-call. One of the OB doctors barely spoke English, I thought we were on a hidden camera show how comical his treatment was. The on-call Pediatrician we did like even inquired if she was available afterwards, Dr Mobley. The hospital infrastructure of how it runs is fine just some of the staff create questions to their competency.

I have never liked anything medical, and going to a hospital was not on my bingo list for the year…read more I had to go for an MRI with general anesthesia. A few days before, the nurse called and went over important information and also gave directions for getting to the hospital, and once I was insdie where to go. On the day of the procedure, the parking lot was super empty as it was 6:30 am. Once my mom and friend made it inside, we were greeted with somen wonder people at the front desk. They gave us the directions; however, I had to recall what the nurse said, and we did a little detour. We had to go through procedures as the MRI sign is someone who does not need any anesthesia. Once in the priocdies area, I had to sign some paperwork, and I got an ID bracelet. Then I had to walk over to the lab area, which is just next door. There, they have different labs that you have to do, and then back to the other desk. From there, the nurse will take you upstairs to floor 1, and that is where you will wait to go back to a room. A nurse will take you and your people back with you. This nurse is part of your team; they will show you your bay and ask you to change into hospital clothing. Then it's time to answer a lot of questions. Nurse Emma was super helpful. She could tell I was getting overwhelmed. The other nurse was getting my vitals too. The anasteoaligst also comes by, don't worry, they are just there to sign off, they do not even really take yo you. There is another anesthesiologist that is the one who will really be taking care of you and will talk with you later. Once they have your vitles then it's time for the IV. This is the part I can not stand well, thankfully my friend is really used to my panicking and crying and was super helpful to the nurse. After that, they even wrapped it so I could not see it. Then it was time for me to go to the MRI area. My people were able to come with me all the way to the last door. I said goodbye that was really hard. Then I went down more hallways and then into the MRI area that we saw before. That is where I met my anasteialgist and he asked me some quesions and then I got up and walked over to the other bed. They got me hooked back up to the monitors that are MRI safe. Then I was waking up in the PICU, the nurses were super nice, even when I was trying to take all my vitals off and the IV as well. They help get me updates to my people. Once upstairs, I had to wake up more, and then I was able to eat a snack. After that, it was time to get ready and go home. It was super fast, and we got the results the same day.

I was in the ER twice in one week. The first time I was in terrible pain and it took an hour before…read moreI got pain meds. I also never got a n actual room and was placed on a bed in the hallway next to the nurses station. The speed of getting back diagnostic results was faster than other hospitals I have been to. The nurses and doctors were kind and respectful in the ER, however the second time I was there, I was admitted and when I got up to the floor, I was cleaned with disinfectant even though I had taken a shower before I went there. MY nude body was inspected by two strictly business nurses for bruises. Then, they actually thought they were going to put me in bed with an alarm so I couldn't get out to use the restroom without permission. I am a perfectly able bodied woman and not a fall risk, so I made it clear that was not going to happen. I felt demeaned like I was a criminal being booked into a jail. The admission room where I spent the night was not designed for sleep with lights shining and flashing everywhere. It looked like the room had no renovation since 1980. While they took special care to disinfect me, the same cannot be said for the room. There was a big dried stain on the bathroom floor that looked like someone urinated on it and it was left to dry. I don't think the floors have been swept and washed in a long time. Communication was not good. I was not told results of tests or plans for surgery for many hours the next morning. I figured out that I was not going to get a procedure when they said I could eat. They were going to wait a day to do surgery and made plans without even consulting with me. Since it was no longer an emergency, I chose to put off the surgery and do more research as to surgeons and hospitals that are specialized for my needs and facilities that are more clean and comfortable. I would NEVER go there again. Also, the second time I entered the ER, I had to wait for 4 hours before being seen even though I had jaundice and possibly needed an emergency procedure for an abdominal blockage.

the WORST ER. do not go here. waited almost 3 hours after coming in for vomiting nonstop for over…read more12 hours not able to keep anything down. another lady issues with kidney and was there for 4. after we waited 3 hours i finally asked them to just take my iv out (that still had nothing attached) so i could be treated else where. Someone named Tiffani B added a comment in My chart saying that I stated "I did not care and wanted to leave" which is not what happened at all Doesn't even deserve half a star rating.

On the evening of July 8, 2023 I had an anaphylactic reaction to a medication prescribed me the…read morenight before a Parkridge ER. I have never had an anaphylactic reaction before and did not know what was happening. Fortunately, my husband was well aware of what was taking place. By the time I got to urgent care I was in full anaphylaxis. MY eyes were almost swollen shut; my face, neck, and chest was one big hive, my throat was closing rapidly. The reaction was slow at first. The first 30 min I thought I was having some environmental allergy but the last 20 min I went downhill fast. Soon as we got in a nurse came running. The nurse practitioner and nurses took immediate action and saved my life. They were so swift, competent, confident, knowledgeable, compassionate, and communicated constantly. I am forever grateful to these women. Thank you for giving me today!

They miss diagnosed my dad which lead to his death a few years back had to take him the next day to…read moreRichland hospital and that emergency doctor knew what was wrong just by me telling him the symptoms and said they gave the wrong diagnose. Came from across the street from doctor's office to have blood drawn. Walked in and was told very rudely they no longer take walk ins we had had to have an appointment and she would not make one for us. Loaded a handicap elderly lady back into car which they have to walk down a hill on either side of door for a ways to a handicap spot to get off the sidewalk. Called to make the appointment hand to leave message when they called back they had an appointment 15 minutes from the first time we walked in. And now have been here watching for over 30 minutes with no one else in waiting room. The rude lady was also helping a lady that didn't speak good English and she was so mean to her and didn't help her at all to understand what she needed to do. Also gave her wrong information about MyChart that I know for a fact was wrong. Can they be anymore disrespectful to an elderly handicapped or foreigner.

Best emergency room ever. Was there last night and was taken back to a room at a very reasonable…read moretime. Nurse Blakelee was absolutely amazing and so patient, even though I was not the easiest patience as I was in horrible pain. The doctor was also absolutely amazing, I unfortunately can not remember her name. They worked so hard to get to the route of my problem with extensive testing and genuine care about getting me back on my feet. Very informative of everything going on as well. Could not recommend this place more. Thank you for all you are doing!

Sitting in the triage room and I hear a staff member say that they'll punch "Her white a## in the…read moreface." DISGUSTING! A team full of African Americans with no regards to patients or professionalism. If I wasn't in so much pain and knew where else to go, I would have been gone. Just moved here from NY and I've never seen or heard anything like this in a emergency room.

My 1.5 year old son had a minor outpatient procedure here. We had to arrive at 7:30 a.m. We…read morereceived reminder phone calls the week before, the day before, and the morning of! Once we registered, things moved fairly quickly and we were taken up stairs to the surgery area and a private waiting room. A child life representative met us and explained what was about to happen. She also gave my son a "car" to drive around in. A nurse came in to check his vitals and double check info. Two different reps came in to ask what our experience was so far. One of them went to see why the surgery didn't start on time; our surgeon was still working on a different patient. She gave an approximate time that we would be allowed back. The anesthesiologist and surgeon both spoke to us before taking our son back. We then had to move to the main waiting room with other families. We were sent text message updates once the procedure started and ended. The surgeon came out to talk to us after the procedure was done. They had a couple of private rooms separate from the main waiting room for privacy. I was allowed back with my son in the recovery room. The facilities were bright, clean, and playful. The rooms in the back were animal themed. We had the elephant room. Everyone we encountered was super nice and helpful. We were overly informed and reassured every step of the way.

My grandson had surgery on Thursday, June 11th At the Children's Hospital in Columbia SC. As you…read moreare aware the doctor always speak to the families after any procedures or surgeries. We waited in the waiting room for the surgery to be completed. As we waited, I noticed as other families procedures were done, the doctors came out and spoke to the other families about how their procedures went. Well this wasn't the case for us. My grandson's surgery was done by Dr. Janaki Emani. Dr. Emani never came out to speak to us, which I thought this was strange. We thought maybe she will speak to us when my grandson get to his room because he had to stay overnight. When we got to the room, we asked the nurse if Dr. Emani was coming by to speak to us. She replied, "didn't she spoke to the family after the surgery?" At this time the nurse looked puzzled, but didn't say anything. She stated that she would call Dr. Emani and let her know we wanted to speak to her. Hours went by and Dr. Emani never came by to speak to us. About six and a half hours later she calls my grandsons room and spoke to my daughter on the phone. My daughter asked her, if she could come to the room because she had lots of questions. At this time we didn't know what to think. Dr. Emani informed my daughter that she had already left the hospital. My heart dropped in disbelief. I have NEVER seen this type of behavior from ANY doctor after having surgery? This was the most terrible bedside manner I have ever seen from any doctor!!!! I read in several reviews that Dr. Emani did the same thing to numerous families and they stated that she had terrible bedside manner. Maybe next time I will take the reviews more seriously. But, sometimes we take a chance. I blame the hospital for this because it was brought to their attention that this doctor has done this to other families. It's obvious that NOTHING was done and the situation wasn't addressed. We are talking about innocent children. This makes me question the hospital and the safety of our children. This doctors behavior was very neglectful, insensitive, and rude. I hope this situation is addressed and it never happens again to any family!!!!