Stopped in the quicklane for an oil change, they were able to fit me in to a 1:30 time slot. The…read morestaff was limited due to the holiday. Very nice waiting room, quick service.

I've bought 3 vehicles from them. Did all my services with them - Ford and other brands. Never…read morehad an issue. Did collision damage repair (moderate front and rear) on my King Ranch. Nice job. Up till then very happy. Took my Toyota in for collision repair. All of a sudden over 3 months to "maybe" repair. but not now. Too busy. Mostly blamed overloaded with hail damaged cars. Then stated that the hail damages weren't as much a problem because of paintless dent removal. Wanted to redo estimate - said the 1st one was "sloppy" - meaning too low I guess. Basically refused to accept my business. Really wanted them to fix my Toyota because I liked the job on my truck. And no i didn't shoot my mouth or otherwise - just disappointed. I don't understand what happened, maybe because I pay out of pocket. Just lost a good well paying customer... never again.

If you trade in a vehicle with these people and have a loan on it, get a check from them to make…read morethe payoff yourself. We traded in a car 40 days ago and they still haven't paid off the old loan.

Great buying experience! Gave me what I wanted on trade with zero pressure. Definitely recommend!read more

They have always done a great job on my vehicles, and they are honest. Honesty goes a long way…read more Highly recommend

I was driving through the state but was sidelined because of a cracked rim. I didn't think I could…read morefind a good tire shop in the middle of no where. Thank goodness I found this place. They picked me up from the hotel and helped me get on my way. The establishment was clean. My wheels were put together correctly which helped my car run smoothly. I highly recommend them.

Reasonably priced, good service, fairly fast turnaround. I judge a mechanic by how many vehicles…read morethey have parked around for service - it usually means they do good work (which is why I originally went to them).

Oh my Goodness this gentleman who owns this business is just outstanding. Our large van (Ford…read moreeconoline) must be towed via flatbed. I am more than happy to say we were well treated. The cost for the van to be towed from Kanawha City to Dunbar was 95.00. Everywhere else was well over 100.00 if we would have had cash it would have only been 85.00!! If you break down & need your car truck or van towed don't hesitate to call!!!

My car overheated on I-77 on Sunday, April 13, 2025. AAA dispatched Glen's Towing to pick me up…read more Shane had a bit of trouble finding me, but soon had me loaded and towed me to Mossy, WV, where I was picked up by another towing company. Shane waited with me the 30 minutes it took for the other driver to arrive. He was pleasant and professional. I would happily recommend Shane and Glen's Towing. They made a trying situation a bit better.

**WARNING- VERY LONG APPRECIATION POST**…read more Tuesday night we left for Florida around 7:30 pm. At around 11:30 pm our transmission went out about 2 miles from the Beckley, WV exit. It was raining and it was not a good spot for it to happen since there was only a 3 foot berm and then gravel that dropped off. It was also 500 feet from construction area with left lane closed so everyone was getting in right lane. So we had semis passing at 60 mph 4 feet from us We called AAA and within 20 minutes David from Glen's Towing called and said he would be there in 5 minutes. AAA had told us Because of COVID nobody could ride in the tow truck so we amazingly found Ambassador Taxi after trying Lyft, Uber, and every other taxi company number with no answer. Ambassador said they would have to send the driver back to get a big SUV since we had 7 people and could be a little while since he was on way back from dropping railroad guys off in VA. When David arrived with the tow truck, he said "I'm going to just pull up behind you with my lights on and wait for the taxi to get here. Then you guys can just jump in taxi and I will bring van to your hotel for you to get your stuff out so you're not trying to do it on side of the road." He sat behind us for an hour until Ambassador got there. While we were awaiting, the owner of Ambassador called and let me know that they had a shop and could look at the van first thing in the morning for us if we wanted to have it towed there. I also, used my Choice Hotels app and booked us rooms at the Comfort Inn in Beckley. Since it was after midnight the app booked them for the following night. So I called Comfort Inn and the front desk girl said she would get them changed no problem. Ambassador arrived and we got into the Tahoe and he took us to the hotel. I walked in and the front desk immediately handed me the key cards and pointed me to our side by side rooms so I could get the kids in bed. 5 minutes later, David from Glen's towing arrived and completely dropped the van off the roll back for us to empty all of our luggage onto the hotel carts. Once in our room around 2 am, I got on the Enterprise app and booked a minivan for pick up at 8 am when they opened. I got a call around 7:40 saying they didn't currently have any vehicles (From Austin working there I knew that was common first thing in morning) and they would call when they received some from Charleston hopefully by noon. While waiting Ambassador auto called and said what I feared, transmission completely out. I told them I didn't want to put that kind of money into it and I had already booked a rental and asked if van was in the way or if I could come with trailer in 2 weeks to get van and she said "No problem. We will just park it around back." At 10 am Enterprise called that they had a van. I called Beckley Green Cab and they were there in 10 minutes to take me to Enterprise. I walked in enterprise and was in a 2020 Caravan with only the 82 miles on it in less than 5 minutes and headed back to the hotel to continue our vacation. We left a Beckley at 11 am. I can't say enough about how friendly and helpful everyone we dealt with was. Maybe it really is, Almost Heaven in West Virginia. Thank you so much to everyone we dealt with: Glen's Towing Ambassador Taxi Ambassador Auto Comfort Inn - Beckley Beckley Green Cab Enterprise - Beckley (Canterbury)

D & D Automotive , they do it right the first time and their prices are fair ! They are always…read morehelpful !

Wish I had more stars to check. Owner and staff went out of their way to help me and my wife get…read moreback on the road again after taking a motorcycle trip up to Hawks Nest State Park back on 8/25/2018 which is about 130 miles from home. We had a valve plug blowout on our front tire and barely made it to Brown's Service Station. During our wait, the owner allowed us to use his phone several times (no cell service in the area) to call our relatives for help and even offered us a sandwich and something to drink. Not specializing on servicing motorcycle tires, they tried several different ways to get to the valve in order to replace it. Finally, the owner located an old tool that dated back into his grandfather's day and was able to get to the valve and replaced it. These people were so friendly and treated us with so much kindness. My wife and I are so thankful for what they all did for us and for God getting us there safely. They are the Best of the Best!! A Great bunch of People that made us feel like family. Thanks guys for all you did for a couple of 62 year old strangers!!! You will never be forgotten!!