When my husband & I decided to buy a house, we immediately knew Carrie was our first choice for…read morerealty - and we were not disappointed! Carrie willing came up to our "neck of the woods" in the Yorkville area without complaint, on more than one occasion - often with just a day or two request! My husband travels for work often, so weekdays were tough for us to view properties - Carrie organized a 10 property marathon viewing day for us over a weekend. The logistics of that could not have been easy! It was also easy to be honest and open with Carrie about what we liked and didn't like in a house, and that made the whole process less stressful. I highly, highly recommend Carrie Tinucci-Troll to anyone looking to buy or sell a house!

From the owner: Residential and commercial real estate broker servicing not only the Bloomington-Normal area, but…read moreas far north as the western suburbs of Chicagoland.

Al Persons uses his charming personality and unique communication skills to deliver a quality…read morecustomer experience every time I call. Al is just one of the hardworking, well-dressed business men you don't see everyday. A "real straight-shooter" as they once said. Truly blessed to have him as a leasing agent, and a friend. P.S. The prices at young America are absolutely ridiculous to any intellectual trying to further their scholarly education. Maintenance: Satisfactory. Al Persons: Great guy with great hair.

We had (2) leases with YA. The first lease was during 2024-2025 term at The Lodge Normal, a 4…read morebedroom suite. We had an overall good experience here except the apartment needed a good cleaning upon move-in, the TV usb port being damaged and difficult to use, and being billed for utilities before we moved in and after we moved out. The second lease was 2025-2026 term at 906 Market St Normal, 1 bedroom unit. The apartment was filthy at move in and oddly they came to inspect the unit for move in conditions after we cleaned it and moved in. We had several months of charges for water problems they were fixing in the building at the direction of the Town of Normal (per YA billing dept). I'm not sure why these repairs were charged back to tenants. There were also random charges for things which we never understood, but made sense to them. It wasn't worth my time and energy to dispute. I value both too much. They bank on that. Literally. Maintenance showed up A LOT and gained unauthorized access into the apartment without the required notice. We know this because she was home when it happened several times. The last straw was when she was in the shower and heard someone inside her apartment in her bedroom. She asked 3 times for the guy to leave, finally yelling at him to get the *&%$ out before he would comply. He cussed at her. We called several times to report the issue on different breaches before this happened and each time we were told they would make sure it didn't happen again. After this instance, we purchased security bars for the two outside doors and changed a lock on the outside door into her bedroom. The lock change was against the lease terms but drastic situations call for drastic measures. We also reported it to the Town of Normal which was our saving grace. They never bothered her again. We also found it annoying that students were still made to move out for 3 weeks in-between leases on the same apartment. My advice: With any Landlord, take video of EVERYTHING AND write down all imperfections ceiling to floor (including dust because they'll charge you for a dirty ceiling fan, blind, or vent regardless how it looked when you moved in). Know your rights as a tenant before you lease and report violations to The Town of Normal immediately. They were kind, responsive and effective.

I attempted contacting Coldwell Banker realtor, Darren Sheehan, on his business line about two…read moreweeks ago regarding a local business opportunity involving one of his clients. There was no answer so I left him a VM, requesting a call me back...I never heard from him. After reaching out to him on his personal FB page this past weekend, which I would normally never do, he called right back on Sunday and offered to set up an appointment to meet at the business on Tuesday (tonight). I hurried to get off work early and rushed from Downs to the west side of Bloomington to meet him, but he was a no call/no show. My mom/business partner :) also drove from north Normal to meet us there. When I called he informed me that seller called him THIS MORNING and no longer wants to sell. While the news was a huge disappointment for me and my mom, Mr. Sheehan's lack of professionalism and care for our time was even more so. I will definitely be sticking with my Crowne Reality agent!

We used Stacy and Gary Jewett to buy our first home in Bloomington. I can honestly say that they…read moretreated us as if we were purchasing a million dollar home, but we were working with a MUCH smaller budget. Stacy is so sweet and will do anything for you! Gary was with me during our home inspection and he had questions about the home that I hadn't even thought of! We didn't book it quick enough, but they will offer you a moving van at no charge for your closing day! If you want a great home buying experience, go with the Jewett family and Coldwell Banker.

To be honest I don't even know where to begin…read more We met Greg as a recommendation from a Coldwell agent that helped us sell our home in Ottawa. I was 7 months pregnant and we wanted to move to Bloomington, and we were naively hoping to do this before the delivery of the baby. We narrowed down to about a dozen houses online, my husband went to meet Greg who helped him further scratch a few off the top, and they spent the day going house to house. My husband narrowed it to three homes and the following day he brought me down to meet Greg and look at the three houses. Greg was flexible, reliable, and considerate of our circumstances. He didn't pressure anything onto us, he told us how it was, what kinds of choices we had, what was typically done and would give examples of unusual circumstances to give perspective. We picked the house we wanted, wrote an offer and set a closing date that day. Between calling Greg off the back of a business card and writing up a contract, I think it was only 3 or 4 days and that was exactly what we needed. We needed to find a house FAST. That was 3 1/2 years ago and we kept in touch with Greg throughout to get a feel for the market once in a while knowing we didn't want this house for a whole lot longer. However in April 2018 we came across what appeared to be our dream home on the ole interwebs. Of course knowing that listings can be deceiving, we called up Greg and asked him to take us out there. The baby we had had when purchasing the last house was born profoundly disabled and had recently been given a few years more to live. Had we known we'd need space for a wheelchair our buying priorities would have been much different. He came with us everywhere so Greg got to know "Mouse Man" well. He was in a wheelchair full time at this point, and the house we were looking at had a wheelchair ramp and 6500 sq ft of living space. The house we were in still was quickly getting cramped with all of our son's medical equipment and frequent therapy sessions. We wheeled Mouse Man around and thought how nice it would be for him and his siblings to have so much more space. His bedroom was quickly picked - an office with a glass door so we could easily check on him and even the paint job that most would consider unappealing was perfect because the colors were the two colors Mouse Man could see best when contrasted with each other. It really seemed like this was meant to be. We decided to think on it and I believe within a week or so we revisited and decided to write up an offer which was quickly negotiated out and agreed upon. Greg gave us great advice on selling the old house. He gave us one piece of advice about moving some furniture and we thought, "Well we disagree, it looks nice like that." Boy were we wrong. We had a showing and sure enough - the complaint from the agent's clients was related to the furniture. After that we decided to heed every single bit of advice - do this, do that, change this, clean that. It was a lot of work, a lot of frustrating showings, some unkind comments, multiple offers that fell through, and we were growing more aggravated by the day. Greg was always encouraging us. He promised he would get it sold, and that we'd get back what we put in. We actually refused a low ball offer three weeks after listing, which (literally) paid off in September when we were finally offered a fair price from a wonderful buyer. It was an odd 'contingent' offer; the buyer needed to sell her home first, but wanted to rent our home until she closed on hers, and then until we closed on this one she was renting from us. This worked out well for us and really is a dream situation for anyone with an offer contingent on closing on their current home first. But here's what makes Greg amazing. He knows his clients, he knows them well, and he knows their needs. He gets to know his clients, and he got to know our special little guy. We had a move-in date for our renter/buyer and we needed to have a lease signed, deposit and rent collected, the i's dotted and t's crossed on that date, a Saturday in mid September. But Mouse Man caught a cold, it developed into pneumonia, and I found him the Monday prior to the move-in date, having lost his battle with his rare disease. With all the chaos going on, Greg said not to worry about a thing. The funeral was set to take place on move-in day, and Greg made sure to take care of everything for us so that we could say goodbye to our son. We closed on our first home we bought while our son was in the NICU having a permanent feeding tube surgically placed, and Greg moved in our renter/buyer while we said goodbye to that same son. If you want a real estate agent who is investing themselves into you, your family, and your needs, call Greg. He takes a real interest in his clients. He doesn't pull any punches, he gives real advice, but you are more than a payday to him.

Greg and team are fantastic to work with! Greg, Steve, and Denise were so helpful in selling our…read morehome and helping us find a new one. This was not the first time we've used Greg & team... they helped us years ago to sell and find a new home then too! They are very helpful when preparing to sell your home, giving honest feedback and suggestions. Both houses sold quickly, even though 15 years apart. They took the time to identify our needs and wants, then found us houses the matched what we wanted. They were professional, honest, caring, and great at meeting our needs.

The Mark Bowers Real Estate Group is the best. They know the market, give excellent advise and…read morefollow through with what needs to be done to list and sell a home in a fast and professional manner. Mark Bowers is personable, professional and goes the "extra mile" to answer any questions, provide support and address any need that might surface. I was very satisfied and appreciative of the service and expertise that he and his staff provided me in the recent selling of my home. I recommend Mark and his staff very highly.

From the owner: The Mark Bowers Real Estate Group is the top selling group of Realtors in McLean County.read more

Terrible service from Bruce Dillman at Crowne Realty in Bloomington, IL. Definitely do your…read moreresearch and homework on him. I would strongly discourage using him for a real estate transaction. His ineptitude caused me to lose a deal on a home and I lost thousands of dollars I had spent on appraisals, inspections, earnest money, and other miscellaneous fees he charged me. He dropped the ball on several follow up calls with mortgage loan underwriters and the sellers and was never assertive enough to look out for my best interests. Mr. Dillman also has a very bad temper, which is not readily apparent upon first impression. Horrible experience all the way around. Avoid Bruce Dillman if you have to work through Crowne Realty.

Nathan and Amy of Crowne Realty are amazing! My wife and I were looking for a new home and they…read morewere more than kind to us. No matter the cost of the home, they will treat you like royalty. They were there to answer any call anytime, they were always available, and they let us take a look at an entire spectrum of homes all while remaining very patient and understanding. When we finally found our home, they even gave us a congratulatory gift to say thank you for our business! I can't thank them enough or give enough stars for this. Anyone who gave a lower star rating is fooling you. Crowne realty is amazing.

Would not recommend doing business with JP. He uses aggressive and demeaning language towards…read morepotential clients when he does not get his way. We have never met an agent like this. We hope his disrespectful ways are recognized by other agents and they do not show any of his properties. He is a total disgrace to the real estate profession.

Thank you, thank you, thank you!! We are so happy that we…read morefound JP! We had a vacant house to sell in Bloomington, yet we lived in Colorado. JP took care of everything, stayed on top of workers and all work that needed to be done, so we did not have to worry. We knew our house was in good hands. JP is a great negotiator, he got us a great price for our house and he is charming to boot!

Don't rent from them. If you have a problem neighbor they will tell you to deal with it. Or call…read morethe police. Waiting on a screen for the paito door 3 months. Had range fan falling down and had to have someone else fix it.

Not sure what's happened to this place but my friends loved them at first but now staff is rude,…read morecharged for things out of their control. Roof leak for over a year never fixed properly but charged them for a storm door. I was going to use them now that I'm looking to rent a new place, but I think I will pass.