Bruh i used to shop here all the time i haven't been here in 2 years and today i went into the shop and i asked if yall got downstem for bong the dude that was working there just says we don't sell that shit here i was in shock yall are a smoke what a disappointed. read more

Great service, Always friendly, Great variety of products and selection, Always giving out discounts and deals on the instagram too!

I understand with the whole crack down on flavor vapes the tension is there but you shouldn't treat each client with suspicion is uncomfortable. Even if you are suspicious can you at least fake it? read more

Poor quality and over priced. There is a shop a few minutes away that 24/7 and has a lot better selection, and prices.

Came in to pick up some papers and almost walked out with a lot more. Definitely next time. Friendly service, nice show room, great selection! read more

I had 3 good prevous encounters with this business; but this past weekend, I was shocked by the service I received. I placed an online order Saturday morning (as i had previously done twice), and paid in full with a credit card. The website says most orders filled within 24 hours. I arrived to pick up my order on Sunday (Mother's Day), and was rudely told by the employee that because I didn't pick up my order same day (Saturday), as a matter of store policy, it had been marked as having been picked up anyway. WHAT? If you ask me, that policy is tantamount to theft. Mind you, my 2 prior transactions were picked 1-2 days later with no problems. I started to explain that because i didn't receive the product I had paid for, they needed to either produce it or refund my money. The clerk repeatedly cut me off with statements that he didn't have to tolerate my attitude. Eventually, he found a comparable product in the back and gave it to me. I was not rude at all, but the clerk became flustered and ordered me to leave. Needless to say, I will not patronize that business again, and I wish to forewarn all Yelpers of Puffin's ludicrous and larcenous policy. I suspect that is not their policy at all, but just a misguided, unprofessional employee's practice. Still, they won't get my business if he is still employed there. read more

Really really disappointed. I just left the store with huge dissatisfaction. I purchased a battery that I needed for my cartridges. And I paid for it. I tried fitting my cartridge into the battery. And I didn't like the way it felt. It felt so small. And it felt really loose. I didn't like it. I went back to the store literally after 2 min after purchasing the battery. In hope I can exchange it for a bigger one. I mean I spent $30 on this. I would've paid the extra $5 for the difference. But the guy wasn't accepting the return. I'm really upset. I'm never coming here ever again. Bad business. Keep your customers happy. read more

Puffin Smoke & Hype - Wasted $30 on this. I couldn't even replace it. Literally went in and out. Wow. Ridiculous Never again. - Tobacco Shops Near Me - Orange, California

Nicki was super great and helpful!! I appreciate the 10% discount I got from them, quality customer service!

I came into this shop after working out at the Planet Fitness which is located in the same shopping center to pick up a disposable. I was immediately greeted by the nice young men that were running the place- they were very welcoming, kind and helpful. I had always been curious about this place because it seemed like they had a lot going on inside and my assumptions were correct. Aside from carrying products your average vape/smoke shop would carry, they also have a variety of clothing, shoes, skateboards and other offerings for sale. I opted for a Red Apple flume float and the price was (about) par with what I'm used to paying at the shop closer to my house. Unfortunately, once I got home and took off the packaging and took my first puff, the vape didn't taste very good and the drags I was taking were unsatisfying. I am assuming this was an old product, which was a bummer. I'm sure if I had taken it back to the shop the next day they would have made it right for me, but I went out of town and didn't have time. Unfortunately I don't think I'll be coming back due to the product quality + they sell the flume floats a little bit cheaper at the shop closer to my home. If you're curious, though, I would still recommend coming in. Service goes a long way for me, especially in a more male dominated space like a smoke shop, so that's why I'm giving 4 stars. Maybe I'll give them another try sometime. read more

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Very nice and helpful staff. I went in to buy a Focus Saber and the check in allowed me to get 10% off. Very Nice

Always chill and good vibes when I come in. Staff always friendly. Lost of product to choose from. Check this spot out if you haven't already! You won't regret it. read more

Come check these guys out top notch products and expert knowledge from Edwin. He really helped me get what I was looking for and we explored all price points. A lot of cool services as well and a variety to choose from. read more

Great customer service and all around great prices on all merchandise, Edwin gave great information on products and definitely coming back

Pretty place they have all your needs. June was so nice and sweet helped me find what I was looking for they also sell shoes and slides definitely check it out. read more

Best smoke shop in OC!! Must check out Got everything you need in stock Chris is very helpful as wel read more

This shop is so awesome they have everything you need. A huge selection of batteries, vapes, and my personal favorite E-rigs. I got my Dr Dabber switch and Boost Evo from here. Customer service is top notch and not only do they sell smoke gear but also supreme shirts and unique snacks. read more

This place is the cleanest best smoke shop around highly recommend. Great service and products!

Extremely helpful staff and a great selection! Connor is the man! Conveniently located. HIGHLY recommended.

The only review that is showing is clearly from the shop across the street. I love this place I go to see Connor and the guys weekly and they always have new things to try. read more

Great dudes, sick environment, lots of cool products. Come check them out! Won't go anywhere else.

Place was badass the manager Edwin was super helpful. Got a glycerine glass piece that was hella cheap. They had some sick balenciagas and hella supreme shit. I'll def be going back. Chill vibe and shit was cheaper than some other shops that have the same gear. read more

First time coming here, I live 5 minutes away from the location and thought I'd check them out. They have great customer service compared to other shops I've been to. Were very attentive to what I was looking to buy and were very helpful in suggesting great products. They have lots of discount incentives and raffles. COVID compliant, friendly, clean and organized. Anyone considering coming here should stop by! read more

shop here if you like quality. they have solid deals and you will not leave disappointed !

amazing service and staff :) connor very helpful and got me set up with everything i needed ! love this spot read more

Staff was very friendly and knowledgeable when I came in. They had a great collection of glass, vapes, rigs, etc. they also had a nice collection of clothes and shoes read more

I really enjoyed coming to this shop until today. I came in and bought a $40 automizer for my puffco and it was defective. I wasn't sure if it was the automizer or something else so i bought a different one from another shop and it worked just fine. I went back into this shop to let them know something was wrong with it and that i wanted to return it and get a refund. It was still unused and in perfect condition other than the fact that it didn't work. To my surprise they told me no. I think that if you are going to sell and item and that item happens to be defective without any sign of use that it should definitely be taken back for a full refund. Im disappointed in the way they conduct business and treat their customers. Clearly they just want your money and do not care about their customers. Wont be coming here anymore and hopefully others will see this as well. read more

Really nice shop. Open late. Very nice employees. If you're in Orange stop by. It's worth your time. Recommended highly.

Came here to check out all the resale street wear items and was pleasantly surprised by the amount of vaping devices available for sale. most prices are better than anywhere else that I've seen, as well. I would definitely give this place a try if you haven't already read more

Great spot, good service and always have what I need at a fair price. Thanks!!

Dope shop with great variety and reasonable prices. Cool staff no problems. Great deals

I love this shop so much. They always have what i'm looking for, everyone on the staff is super chill, and the prices are fantastic. It's super clean and in a super convenient location. I'd recommend this shop to anyone! read more

Came in the other day to just get a puff bar but ended up leaving with more than I expected. First the different options of clothing and shoes they have I was impressed. Prices aren't competitive like StockX. This ain't no ordinary smoke shop it's definitely worth the hype. COVID policies are also implied, all employees were wearing mask and seemed really nice and very helpful with your needs. Definitely recommend checking this spot out 5++ read more