We used PHM and Jon for our home mortgage. He was incredibly responsive and the process was very…read moreeasy. His team was great. I would definitely recommend him to others that are looking for the same services.

Eric Dupree worked very hard for our family and helped us so much through out the home buying…read moreprocess. He answered the phone anytime we called or texted with questions. Highly Recommend!

Story time Back in…read more2016 I was in the army and wanted to get a motorcycle. I was approved by Hughes payment a month was $120 and it was a 4-year loan $4,500 loan. After being late you get hit with a $375 fee and after paying on the bike for 3 years I still owed $3,400. I was told that because I was late almost 11 times that I had over $3,000 close to $3,000 worth of fees. I tried to request some of the fees get waived so that I could pay off the bike and they said no. I requested papers showing my payment history and also showing all the fees that I've been hit with and they never sent me a bank statement. The app used also didn't allow for you to have a statement for the fees. Always since 2016 until today they marked on my credit late payment even though I gave the bike back in 2019. They also used the motorcycle as the last payment date so that they can push out. The last time I made a payment cannot be used. And for the last almost 10 years to 7 years, I have not been able to get approved for anything because Hughes Federal Credit Union has continuously marked my account as late payment even though I have not had the motorcycle since 2019. If anyone tells you that this is a good company or bank to go with, you should put your hands up and get ready to fight that person. Not only were they not helpful when I was getting out of the military regarding to payments or hardship, but they wouldn't even move a finger to help a disabled vet in hard times. These people are loan sharks who prey on young stupid vets to into forever loans, I should've known better but it's been almost 7 years of not being able to progress in life because of my own mistake. Not all them but they sure as hell didn't help in the least

First visit to this branch on pantano n broadway at n end of big outdoor strip mall ne corner (…read moreacross from kohls ) . The teller" was very friendly & helpful thank you . There was a security guard at front door , who opened the door for me thank you . They have some attractive cd rates for up to 36 months . They are somehow connected to u of az & have logos , mascot , pictured and on credit cards . Local credit union . FYI you don't need to work for Hughes , long gone .

Credit unions are so much better than banks, and Hughes Federal Credit Union is the cream of the…read morecrop. Professionalism, courtesy, helpful folks...

I took in a $20 bill asking to buy two rolls of quarters. After multiple failed attempts to pull up…read moremy shared branching account, I was informed I could not use the cash I brought in to buy the quarters for the washing machine because she could not verify that I had an account at another organization. Cash. Two rolls of quarters. Cash in hand.

As we began our refinancing, Ricky came highly recommended by friends and family. After working…read morewith other lenders in the past, we were hesitant in trying someone new. We were surprised with Ricky's open communication through the entire process. Ricky was always available even on holidays. Ricky's professionalism, transparency and honesty made the entire process smooth and less stressful. We would recommend Ricky and his entire team to anyone looking for mortgage products

Let's face it, buying and selling homes sucks! If you want a lender that wants to make the process…read moreas simple for you as possible, look no further than Ricky Abud and his team at Guaranteed Rate. I can assure you that no one is friendlier, more enthusiastic or more eager to please than Ricky. Ricky helped us with a Refi. while we were on vacation. The whole process was done online and completed in two weeks. It may have been less as we were part of a delay to complete since we were traveling and not always keeping up with emails. Ricky and his team were very open and honest about rates and what to expect throughout the closing process. They followed up timely on any questions or concerns we had and always provided updates on what stage of the process we were entering. They just made the process so easy. It's been the best mortgage lending experience of our lifetime. We'll never use another lender again. Please, look no further than Ricky Abud at Guaranteed Rate!

Improper record keeping for a real embezzlement experience. These book keeping thieves will take…read moreyour payments for their own use. Even if you send in an extra payment to pay on the principal it will not go towards the principal and the Weststar criminals will make you pay every month you owe and truly steal the extra payment. I hate these people and never even met them. Stay away from Weststar Mortgage Corporation and let them starve and die.