We were desperate for a boarding place to leave our dog while going on a recent vacation and wound up taking our 80 + lb boy here. They were friendly enough to greet us by the guy that reminds me of an 80s movie star but my husband and I were NOT impressed by his apathetic attitude and the even less impressed with how our boy reacted when we picked him up!
In the past when we've used other boarding services, (There's 1 in Boise we REALLY like but it's a VERY long drive from south Nampa!) our boy was happy, excited to greet us, and very loving when we picked him up whereas this time he was practically mauling me to go home, his fur looked ragged and muddy, (he has VERY long fur!) and he acted starved for attention.
I know that the owner told me they interacted with the dogs once a day and also let them out for free play but perhaps they need more play time & interaction? I probably won't take our bundle of fur back here after seeing the differences when we went to pick him up!
Also, when we initially dropped him off, I'd asked about the prices and had been given the daily rate. There were NO explanations about their hours nor what constitutes a day; when we picked up our pet, they almost charged me for an extra day because we returned on a Sunday evening. We're incredibly grateful to the owner for not charging us the extra day but ALL employees should ensure that pricing is given before any pets are dropped off so that there are no unpleasant surprises.
One other thing of note is that when you first arrive, a minimum of a dozen small white dogs run out of the private house to bark at everyone & everything that shows up. This made our boy VERY nervous and one even tried to bite him through the fence. Our guy is pretty calm most of the time, but the hostile greetings increased his angst making it that much harder to drop him off!
I will definitely try to find someplace with more positive interaction and fewer negative strikes against them before our next trip! read more