My daughter and I brought my 9 and 10 year old grandsons here. We were a bit nervous of the mixed…read morereviews. The price for a family suit on a Wednesday with 4 passes to the water park is very reasonable. Upon arrival check in was simple and went pretty quickly. You are allowed to start your fun before the room is ready, which is good because the waterpark closes at 8 and opens at 10 am. You can also continue to play after check out. We found this very nice because you wouldn't get much time to play if not. Our room was ready early but our bands didn't open our room so they gave us new ones. The girls working were friendly and helped us sort it out quickly. We were disappointed to find hair in both of our beds. We called and requested fresh bedding because we wanted to get playing. They never came but they did give us a new room, also with hair on the sheets. Our cleaning person came in and we watched her replace the pillowcases with clean right off the cart and guess what? Still hair! This is a laundry issue but we were relieved to know it wasn't because our beds were dirty. This was our only negative issue. Our room was clean and spacious. The pull out sofa wasn't the most comfy but we were so wore out we slept well. The Waterpark wasn't very crowded and it was very fun for our boys! My grandson said he felt like a VIP and they will both remember this fun time. The workers keep a very good eye on things. We felt safe. There's a Dunkin Donuts in the lobby and you can order on an app which I recommend because I ordered at the kiosk and waited 30 mins for 2 coffees. ($9) I would recommend ordering ahead and pick it up when you get a text to save waiting too long. We brought in snacks and drinks to our room. We had a fridge but no microwave. Overall we all agree it was a great time and we will return. The kids loved everything and they said their review is "great"!

My feelings are really mixed here. The good: The staff were…read morevery friendly. The kiosk check in process was a breeze, and I LOVE that water park wristbands double as room keys because it's one less thing to worry about losing. The onsite Dunkin offered good food at reasonable prices. The drinks were really good and felt like they justified their price because they were huge. The hotel rooms were very nice. The arcade was nice, and provided a good variety of games. The bad: Paying for parking is a huge turn-off. It's $20 per day just to park in an ordinary parking lot, which seems like an excessive charge that the resort knows it can get away with because people have to park. Strategies like that feel like they're trying to squeeze every nickel and dime out of patrons. The water park, itself, isn't great. There's two nice-sized tube slides and some very short body slides. The lazy river is also very short and filled with empty tubes in a way that feels claustrophobic. The hot tubs are nice. But it just doesn't feel like there's anything particularly exciting to do. Once you've been down the slides a few times and checked out the hot tubs, that's mostly it unless you're a little kid (there's a few activities that are geared for young kids). Overall: If you want a good resort experience, you can get it here. If you want a good water park experience, you've got much better options nearby.