Highly recommend if you need some prepping. Can only speak to the waxing services, for now. Bell…read morewas kind, informative, thorough, and very appreciatively expeditious. I showed up a bit early and was able to get right in. The treatment was quick and very well done. The spa was clean and peaceful. If I lived closer I would explore more treatments! Thank you!

Wonderful experience! I was very happy with my service. The spa was very welcoming and comfortable.read more

I have been a client for a couple of decades, driving 45 miles to the Traverse City office. The…read morestaff has always been courteous and supportive.Through IPL, Morpheus 8, Hydrofacials, Neuromodulators, and fillers, there has never been a disappointment. I recommended CSLC to my sister who lives downstate and she has had great experiences at the Birmingham office. No problems with parking in my experience.

They do a good job with injectables but not impressed with the Hydrofacial. The parking situation…read moreis ridiculous. It's a small narrow parking lot and the employees double park. It is so incredibly tight to get a SUV in or out of there. They really need to do something about the parking situation.

I love this salon! Everyone here is so friendly and it feels like one big happy family. I follow…read moresome of the stylists on Instagram and they all come over and chat throughout my appointment and make me feel like part of the family. Every stylist is top notch and I know from their social media they travel and do continuation training to stay up on the latest trends and techniques. I see Micah who's amazing and hilarious; I'm pretty Type A but I always let him do whatever he thinks is best for my hair and I've never been disappointed. But Liza, Libby, and Shannon are all amazing as well. I cannot recommend them enough - actually I've had a friend from Chicago get a pretty drastic cut last summer and she went here based on my recommendation. Over Christmas my sister, who lives in Austria, booked an appointment with Sienna for a cut and color (her first cut in two years and the last time she had it colored was probably 10+ years ago) and Sienna did such an amazing job taking how it'd grow out into consideration and she was so pleased when she left, I was completely obsessed. I've never been unhappy leaving this salon, in fact, I always feel like a million bucks. Plus they have wine and coffee which is great because by the time I get there I'm needing one or the other :) Just a great crew with great skills and products. Love you guys! I searched my phone and apparently have a ton of photos of me being extra after getting my hair done... enjoy lol

I've seen Beth twice now and each time she has been incredible! I recently moved back to Michigan…read morefrom being in LA for several years, and while one may assume LA has amazing hair stylists, I haven't been this happy with my cut and color in a very long time. I prefer cooler blonde highlights if that helps give anyone more context. Beth takes the time to walk through your specific needs, including dealing with less than ideal water conditions in my scenario (harsh well water) and is also just a pleasure to talk to! The salon is also very nice. Very welcoming and charming. I currently consider it my therapy :)

This place is a wonderful place to get a hair cut for people not of color looking for a fade. I…read morehave been searching almost 2 year for somebody who truly knows how to do a fade other than that, it's a great environment, and if you're looking for a basic haircut than this is the spot

The best place in town to go. Alwasy receive the best cut from Angie. Location is in a great part…read moreof downtown, many things to do...

Very accommodating! Excellent service and friendly staff…read more Highly recommend to anyone.

I certainly hope ownership gets their act together and actually TRAIN your staff…read more My pedicure lasted 33 minutes from start to finish. Ming a young kid was so not trained and it was the worst pedicure I have ever received. To the point I walked out without giving him a tip! That hasn't happened in decades so that tells you how bad it truly was. I asked him to cut my nails short...4 times! We went from speaking perfect English to the other worker next to him had to speak to him in their dialect. Made one foot shorter than the other, horrible. Then the massage was suppose to feel good but not when ur rubbing shin bone! The worst. No scrapping anymore for heels. Be prepared for chunks of dead skin still there. Then let's see he walk away like I'm done and doesn't put my top coat on! No hey stay there just walked away and didn't come back so my husband paid the two and I walked out I was so upset. He even had a hard time with me asking to stop hurting my shins rubbing them hard and in the bone. The finale was him not understanding I wanted my flip flops instead of their sandals. How hard is that to understand?! I WILL NOT BE BACK! This is why your reviews have sharply fell over the past year. Cause you now suck!

I have known Debra for many, many years and she is in my estimation a hair styling genius. She cut…read moremy hair starting when I was in high school and during my first two years of college - I then married a military man and spent the next 25 plus years traveling the world. NO ONE I encountered during that time could give me a cut or style that was on par with Debra's (regardless of price point). I have been fortunate to reconnect with her recently as my husband and I start our transition from Washington DC to retirement in northern Michigan. We're both a tad older, but she still has mad skills!

From the owner: Specializing in Making you look you very best.read more

They always do a great job on my hair. My daughter also was there recently and she had a good…read moreexperience.

Read the reviews. Take them seriously. They do not care about their customers. I went in for a…read morefoil/cut and color. Asked that there be no red. Natural brown color with blondish lowlight. Came out bright red. They do not show care or concern. They of course offer to fix it when it should have been right the first time. No one has three more hours to get it fixed. My stylist knew I was headed out of town. Easy to offer when your client won't be there to accept the offer. People don't have the time to return to a hairdresser they don't trust. My back was soaked from laying in a bowl for half an hour. I suspected something was wrong, as this is very unusual. I left in a wet shirt, hair dye all over my neck, and face and hairline . Which I have photos of Martina . Very rookie to let a customer leave like that. Very unprofessional. I was told I would be given a discount but when that number came up I was not told that you keep the $50 deposit fee. I was charged $148.00 for a botched job which they should refund. I however, have read the reviews. I don't expect to ever see this returned. I never received a style. Why after a bad color would anyone sit expecting to see their hair beautifully styled. Changes won't happen until this owner sees how frustrating this could all be for a client. After reading the reviews myself after this experience, I can see that wont happen. Upon entering you can clearly see that the interior needs a facelift. The water in the rinse bowl flips back and forth from scalding to cold. I was in the bowl so long that other stylists were making fun of my stylist for using up all the hot water! I left so upset, I had to sit in my car and calm myself down. As a 48 year old woman , I can tell you, it takes a lot to get me to that place. The swearing between the stylists was gross too. Letting a few loose here and there. I get it. Everything about this place lacks class.

Ashley is the best lash artist I have truly ever had. I have never received so many compliments on…read moremy lashes in my life, and feel as confident as I do now! My lashes still look great even on fill day! The business is cozy and welcoming, with massages and a salt room also offered. I have not yet had a massage by Tanya, but I have heard extremely great reviews!

From the owner: Since beginning my esthetician career and expanding into massage therapy, my passion has been…read morehelping clients feel confident, relaxed, and at home in their own skin. At Up North Aesthetics & Massage, every appointment is designed to be calming, personalized, and restorative — leaving you refreshed, glowing, and ready to take on the world. From facials and lashes to massage and waxing, I love helping people see their natural beauty and feel their best, inside and out.

Super clean Super sweet personal genuine…read more Super job complete Super location High quality

Dakota was great - very welcoming, personable and easy to talk to…read more Salon is small but tidy and pretty comfortable. My disappointment was that my hands were not soaked before the manicure, which is unlike any salon I have been to before. Also, two nails chipped within a day while the others lasted for over a week! Be warned about the price. It may be competitive for TC (don't know since this is the first salon I have been to since moving there), but it is 45% more than a mani/pedi in the Detroit area.