Overall experience was a blunder. First the hotel is beautiful and you will like the rooms. No…read moredoubts about it. However, the catch is they stopped the AC at night. For two nights we were there it was hot at night and horrible. Second, they don't accept International Credit Cards in most of the restaurants and lounge. Third the staff doesn't help you with getting around or recommending good restaurants. We had a good idea where to look for but there was no assistance at all. Swimming pool is not heated .We were there in the last week of April and water was too cold. Overall a bad experience and not a hotel I will ever recommend to my friends.

So my husband surprises me with a two-day getaway to the best hotel in the city, The Rixos. I had…read moreheard all about it, of course, but since in my experience supposedly basic hotels can be surprisingly comfortable while super-luxurious hotels can be very much less so, I decided seeing is believing and was very curious how the Rixos would fare. The verdict: it's the real deal. If you are looking for cleanliness, comfort, and professional service (the three traits most important to me, in that order) look no further. But if you are looking for luxury, extravagance, gob-smacking beauty, and to be seriously pampered, don't worry, you won't be disappointed. Everything about the Rixos--and I do mean every.single.thing-- is top-notch. The decor is non-nonpareil--from the moment you step into the sumptuous lobby, to the magnificent glass-and-gold elevators with their whimsical marble mosaic floors, to, finally, your spotless, appealingly appointed room, you'll be reassured that yep, you made the right hotel decision in Antalya. My husband's favorite architectural element was the jaw-dropping metal bird sculpture hanging from the apex of the lobby's cupola set against nine stories of tumbling hanging vines, but I think everyone has his or her own favorite thing to love about the Rixos. My sister in-law, who stayed in the Rixos earlier this year, raved about the winding paths and little hidden pagodas on the ground, and I myself was partial to the private balconies with a cozy, white wicker cafe chairs and table, all set against a magnificent view of the Mediterranean Sea. I have to say, though, that the thing I noticed the most and appreciated the most was the professionalism of the staff. Let's face it, in any hospitality situation, a traveler usually gets the typical mix of the good-middling-and bad, but every single staff member I encountered was exceptionally personable, knowledgeable, and executed their job with absolute (and, in at least one case, stunning) professionalism. To give the "stunning" example: we're sitting on the lovely outdoor terrace for the (extravagant! and free!) morning buffet, when another couple walked up and sat down at the table next to ours. They already looked unpleasant, but people go on vacations for lots of reasons and so it's best not to judge. In the couple-three minutes that they sat next to us, though, their agitation increased to the point of implosion, and all I could think was that perhaps they had just gotten some kind of terrible news. Well, within a minute it became apparent what the problem was. When the cheerful, competent server appeared and had the grace to exchange a few kind pleasantries with us, the woman next to us erupted in outrage because our server had the audacity to exchange a few quick pleasantries with another hotel guest, when--hello?--she had not been served her rightful glass of water and she had been SITTING THERE WAITING FOR 10 FULL MINUTES!!!!! (Which was a lie, or in any case an exaggeration; they hadn't even been sitting there five minutes.) The tirade quickly picked up steam from there, as my husband and I were forced to watch the embarrassing spectacle unfold. And as this woman continued on (and on, and on) in her interminable tantrum, all I could think as I silently witnessed it was: please know, Mehtap Hanim (the server--she, like every other human being, has a name), not all foreigners are insufferable fools. What I'm trying to say is that the professionalism and competence that I witnessed in Mehtap Hanim I saw, continually, over and over and over again with each and every member of the Rikos staff. I saw it in the work of İsa Bülent Kırımlı, the restaurant manager who oversees an enormous and competent staff who flawless produce and serve so many tantalizing dishes you may as well give up on your diet because who wants to miss the assortment of pastries, pastas, delicious sauces and desserts? I saw it in Gözde Hanim, the competent associate at the spa. I saw it with Nurten Dere, who kept our room as spotless and precisely staged as a Martha Stewart photo shoot. I saw it with İsa Bey, a porter who cheerfully lugged our many extra heavy suitcases because I don't care if I'm only going on a 2-day trip, I'm a person who has to pack for every contingency. Guest Relations Agent Dilara Keleşoğlu got on the phone with management to arrange a special request and used her powers of persuasion to make it happen. Employee after employee after employee was, without exception, professional, kind, considerate, and competent. And really, having access to a professional staff, along with having a clean and comfortable room, is all I really care about as a traveler, as I stated at the beginning of this admittedly long review. And so if you're like me, and you appreciate cleanliness, comfort, and a staff you can rely on, then like I said, don't worry. You've come to the right place.

Not very good. Outdated furniture . The servers are rude and…read moredon't care about you. Me and my family stayed (4 people) and they only gave 2 bottles of 300 ml water every day. Food wasn't good. 420 tl for 1mosaic cake slice. It's better to go to sea life or Megasaray which is next door

Cold, dated rooms, with heat never working. Covid policies that are never explained and now you…read morefeel like you are living in an expensive jail you paid for. Bathroom shoddy with a poor shower and tub. Good luck using it without getting water all over the floors. Staff impersonal.

Overall, my stay at the hotel was good. I really liked the location - right in the city center of…read moreAntalya, within walking distance of many major sights, including the old historic part of town. There are plenty of shops, cafes, and restaurants all around the hotel. Even though it's clear that the hotel is quite old and partly outdated, it still looks fine overall; I especially liked the nicely designed lobby, which features marble elements. Plus, the entire hotel was kept spotlessly clean every single day of my stay. The biggest notable minus was definitely the elevator - the hotel has only one, and it's old, small, and very slow. On top of that, the "down" button for the elevator on the 5th floor didn't work, so I always had to press the "up" button to call it. On the positive side, the hotel has a 24-hour porter who helps with anything you need, and at night it feels safer with both a front desk clerk and a porter in the lobby. The front desk staff were always polite, friendly, and sweet to me, especially the guy working the morning/day shifts. I also want to mention the housekeeping ladies: they were kind, quick to bring anything I asked for, and I often saw them working late, even around 4 p.m. My check-in was fast and easy. Moreover, my pre-arrival request for a high-floor room with a nice city view was honored, which I really appreciated. My Standard Double Room (#502) was spacious for one person, so I felt very comfortable. The room's design was simple but pleasant, and all the furniture was in good condition. I liked having a little foyer area when entering, with a corner luggage bench there. Another big plus was the two large windows, which filled the room with natural daylight; I could also fully open one window for fresh air. Moreover, there was a separate glass door leading to a small balcony. From my room I had beautiful views of the city and the mountains! Unfortunately, my room was not very soundproof. I could clearly hear hallway noises from my floor, especially in the mornings when housekeeping was cleaning, which woke me up almost every day. Other downsides were a small, outdated TV; an old refrigerator that didn't get very cold; and an air conditioner remote that only worked if I held it right next to the A/C. For example, it was impossible to manage the temperature while lying on the bed. Also, I hated that the air conditioner was placed directly across from the bed blowing air right on me, so I preferred to keep it off and sleep with the window open most nights. The closet in my room was spacious and could easily fit plenty of clothes, but there were only a few hangers provided. The Queen-size bed was fairly comfortable, but the pillows were a bit too firm for my taste. The bathroom wasn't large, but it was well designed and nicely maintained. The shower stall was big enough, and the shower itself worked fine - the water pressure was strong. Unfortunately, I disliked the hotel's cheap bathroom amenities - they smelled terrible, so I ended up buying my own shampoo and shower gel. The biggest minus of my stay was definitely the Wi-Fi. It was awful all over the hotel and especially in my room - constantly disconnecting and painfully slow. I couldn't even watch a YouTube video! I complained several times, and a couple of front desk guys promised to check and fix it, but nothing changed during my 10-day stay. So I had to rely on cafes and restaurants around Antalya to get fast Internet access. Very disappointing experience! Price-wise, though, this hotel is a great deal. I paid €40 per night (including all taxes and fees), which I find very reasonable for a decent, clean, and real hotel - especially considering how many "hotels" in Antalya look quite sketchy, suspicious, and unreliable. Even though this hotel is not perfect and a bit outdated, I can still recommend it, especially if saving money is one of your main priorities. If you find a rate similar to what I paid - €40 per night - grab that deal without any doubts! Personally, I'd consider staying at Hotel Antroyal again, but only if the Wi-Fi issue gets resolved in the near future.

I had wonderful experience in this hotel everybody's super nice everywhere front desk, restaurant ,…read moreall the stuff. Thank you everyone. very good value for the money