On July 26th I went in for some cigarette papers I gave the cashier a $20 bill only to find out…read morethat she had only returned change for a five I was told that I had to wait a week for the owner to get in touch with me a confirmation about returning my $15 today was a week and when I went into the store after not receiving a phone call I was told by the same cashier who gave me back the wrong change that I came into the store two times that day I never went into the store two times that day I went into the store between quarter to 5:00 and 5:00 that evening I will be returning with the police requesting camera footage for results of getting my $15 returned beware of people who want to keep your change!

Good: selection of tobacco and tubes Bad: just started…read morecharging a fee to use a debit or credit card. Nobody carries cash any more and I'm sorry to say I'll be looking for another shop that doesn't charge a fee. I spend $50 when I shop there and it's ridiculous to pay a fee for large purchases.

Got exactly what I needed and the staff was friendly and helpful. I'll definitely be going back!read more

From the owner: 💨 Easy Puff Smoke Shop Your one-stop for premium vapes,…read morehookahs, glass & smoking essentials. 🔥 Quality products, great prices, and the smoothest puff in town! 📍1712 Aurora Rd

Super nice staff..always greets you when you go in..and very knowledgeable on the productsread more

From the owner: Best smoke shop in town come check us out for our great prices and deals. read more

I've always enjoyed this smoke shop everything I'm in the area. The merch from clothes, buds,…read morestickers, edibles, and so forth are priced well and the staff will guide you on the products without hassle. The last thing you need is someone pressuring you or acting bothered. I like the retail space and staff here and definitely worth a step inside. I highkey recommend the bags of gummy edibles. They are good quality and you'll feel like a nice guy when you walk out with their service.

Be prepared when you walk in. You're going to be greeted by loud head banging music. And don't you…read moredare complain. He'll just tell you sorry you don't like it. Suddenly I remembered why I didn't go back there after the first time I went there. And I can't imagine having such a s***** attitude and expecting a business to stay open, but I guess that's just how it is now.

Bought several vape pens and they only lasted a month. asked for help in replacing or fixing the 4…read morepens I have and got nothing. won't shop there again.

I walked up on my lunch break from Orlando forgot my lighter in my car back at our office went in…read moreasked hey you guys have lighters , walked to register to pay and she checked it and gave me the lighter for free!!!!! I was so happy inside for that lighter ! Thank you to the beautiful women.

I stopped in on a whim for a last minute gift not knowing much about cigars and the gentleman, who…read moreI assume is the owner, was very helpful. He made a great recommendation and was more than willing to educate me and help me pick what I needed. I'll definitely be back!

Probably the best Cigar Lounge in Melbourne FL. The owner is super chill and offers great service…read more I have been a regular customer and ordering cigars by the box. The website is convenient and my orders arrive swiftly within a few days. The lounge has a perfect vibe to do busy paperwork or if you're looking for a place to hangout for a few hours. There's also a upstair  space with where you can play poker, smoke quality cigars, drink, and enjoy saturday nights with the boys. Sunday football package all included!

Another 5-star experience at Cloud Nine today. Knowledgeable, professional and courteous customer…read moreservice. Well worth the drive to find availability when all our nearest shops are out of stock of my son's brand. And the prices are terrific! Thank you again.

Worst customer service I've ever experienced in my life ! After being ignored as I patiently waited…read moreI was treated as if I wasn't buying something simply because I asked questions about a product. He basically had no products or very limited supply of the few brands he did have. I needed assistance because of bad eyesight and this short tempered ignorant man proceeded to raise his voice at me insisting I was not going to spend money so he wasn't going to waist time ! So from the looks of the place dark an dingy poorly kept store and his limited inventory and shifty prices I'd say I'd lucked out him being so ignorant clearly unprofessional I'm certain worked out best in my favor I could foresee problems. I left and if I were you save yourself the headache