Have bought and sold houses through Arlene Heck. She was attentive to the details of each…read moretransaction. In fact, she went above and beyond to make each transaction smooth all the way through closing. I would highly recommend Arlene to anyone looking to buy or sell a home.

As a first time homebuyer, I was not informed as to all the details on buying a house. My realtor,…read moreErin Allen willingly and pleasantly made herself accessible at ALL times to answer any of my questions. She is very knowledgeable and never made me feel like I had a stupid question. Erin wasn't just another salesperson trying to sell me a house so that she could collect commission, she was professional, respectful, accommodating, appropriately excited for me. and held my hand throughout the entire process. I am so glad I got a house through her and Coldwell, and I will recommend her to EVERYONE I know!

Coldwell Banker Hedges Realty is the best brokerage in town, in my opinion. The agents are…read moretop-notch, hardworking, extremely knowledgeable, and have the greatest personalities to boot. I might be biased because it's my brokerage, but then again why would I stay there if it wasn't the bee's knees!

As a first time homebuyer, I was not informed as to all the details on buying a house. My realtor,…read moreErin Allen willingly and pleasantly made herself accessible at ALL times to answer any of my questions. She is very knowledgeable and never made me feel like I had a stupid question. Erin wasn't just another salesperson trying to sell me a house so that she could collect commission, she was professional, respectful, accommodating, appropriately excited for me. and held my hand throughout the entire process. I am so glad I got a house through her and Coldwell, and I will recommend her to EVERYONE I know!

Stopped there to talk to someone about selling my house. The secretary laughed at me after i had…read moretell her 3 times why i was there. The realtor wouldn't even take 5 minutes to hear what I had to say about house and circumstances. There are plenty other realtors with other companies that will gladly make time for people and not blow people off. I don't think 5 minutes was a lot to ask for. Stay away!!

Recently my furnace stopped working over the weekend of February 8/9, 2026. The temperature in my…read morehouse dropped to 55 degrees. First thing Monday morning I called Novak and spoke with Jen. Nice lady. Kind. Patient. She listened and took down all the details and shared with me they would send someone out as soon as possible. She kept in touch with me with text messages and let me know that a service person would be out early Monday afternoon. Steve arrived to take a look at the furnace. He found a few parts needed to be replaced. Steve replaced one part that got the furnace and up and running so I could have heat in the house. I made the decision to have the furnace replaced as it was 25 years old. Steve contacted Rob who came out mid-afternoon on Monday to let me know the different Carrier furnaces they carry and prices for each one. I choose the Performance level of furnace that was very much like the Bryant we currently had. Rob said he would call me Tuesday morning with install date and time. He called on Tuesday morning and we set up the install for Thursday of that same week. Scott and Ben arrived at 7am to install the new furnace. At 10am the new furnace was up and running. It felt so good to have heat in the house again. I highly recommend Novak. It took every one of these kind and professional people to get heat back into my house. I call them Team Novak. Thank you Novak. You are the BEST!

I had John come and look at my furnace as it stopped working. He found the problem and referred me…read moreto someone who could fix it faster and cheaper. He got it running for now and did not charge me for the service call. He was polite, kind and professional. Highly recommend!!!!! Thank you, John!!!!

I really should have written this review much sooner than now. I don't know why I haven't…read more My wife and I moved to Cedar Rapids from the east coast back around March. Living in Manhattan, and later New Jersey, neither of us had ever owned (or even contemplated owning) a home. We didn't know what earnest money was. We didn't know who to talk to in order to set up a home inspection. In fact, we almost missed our own closing, because I didn't realize that it was an actual event that you have to show up to. (When people said things like "You close on the property at 9:00 AM on 6/22," I thought that just meant that's when the property officially became ours.) Anyway, my wife ended up reaching out to Meridith Hoffman at Skogman to look at one of Meridith's listings. We didn't end up buying that listing, but Meridith took my wife all over to look at a number of properties (some Skogman listings, some not). Once my wife and Meridith had narrowed things down to a few finalists. we made our first offer. Thankfully, Meridith had caught something that my wife and I would not have noticed. It certainly would have been caught at the inspection, but by that point the house we ended up buying probably would've been sold. We love the house that we ended up buying, and the whole thing was much easier than we could have imagined. Skogman is affiliated with UICCU for mortgages, which made that a snap. (I know what you're thinking regarding getting a mortgage from a credit union that is affiliated with your realtor, but Nathan at UICCU was incredibly helpful, and a friend who works in mortgages in another state confirmed that the rate Nathan got us was very good.) Meridith and Nathan were also able to get me in touch with people for inspections, homeowners insurance, and probably a bunch of other things that I have already forgotten. From start to finish, I was thrilled with the service that we got from Meridith. The only thing she didn't do was draft a legally-binding document to witness my wife's promise that she wouldn't enter my basement mancave. Perhaps I should've gotten a lawyer for that?

Consider yourself warned! Stay away, unless of course you enjoy the high pressure and degrading…read moresales pitch and tactics of say a used car or time share salesperson! Unprofessional, deceitful and humiliating experience.

My wife and I recently purchased a house and really enjoyed working with Troy. Troy is very honest,…read moreknowledgeable, and most importantly he is not pushy. He cared more about getting us into the right house than making a quick sale. As first time homebuyers my wife and I were not familiar with the process and Troy was extremely helpful throughout the whole process. He was very responsive and took us to the house multiple times even after the offer was accepted. Overall, I highly recommend working with Troy.