I stopped here to fill up before returning my rental car. The pump showed €28.91 (about $28.91),…read morewhich I paid with my credit card. When I checked my statement later, I was shocked to see an additional charge of $122.39 from the same station. I immediately reported this as fraud to my credit card company, who advised me to contact Tamoil in Venice directly. I tried several times--no one answered or responded. This is not an honest mistake; it feels like a deliberate scheme to rip off travelers. Based on my experience, I strongly warn others: avoid this gas station at all costs.

it is a money grab. I put in 50 euro bill. tank was filled for 36 did get back the change. instead…read morethey gave a credit which is of no use as we were leaving Venice. perhaps I should have put credit card. not sure how that would have worked

Coming from the US I never expected to have an experience like this at a gas station. Friendly…read moreservice, quick and great food/coffee options. The restrooms are tidy and feel private. Had to load up on some candies and pocket coffee for the road. 10/10!

Filled up our rental car here and used the restroom. The attendant actually pumped the gas…read more We looked in vain for the way to get to the rental car lot, going in circles around an IKEA store. We ended up back at the gas station when the super nice attendant gave up a xerox copy of a map to find it. So grateful for him. We'd still be driving in circles.

My spouse and I are traveling in Italy and have found people in general and sales people in…read moreparticular warm and gracious. Today, an attendant at the Q8 gas station near Florence airport was so extraordinary kind; it melted my heart and made me resolve to be nicer to tourists in my own home town. We had filled up the rental car and were on our way to return it except we got lost. Round and round we went in confusion until I began worrying the car wouldn't be full anymore. Then we found ourselves back at Q8. Half embarrassed and all frustrated, I asked the attendant where the car rental kiosks were. He gave me an excellent map they had made for this very purpose to help people just like us. Imagine someone went through the trouble of making these custom maps showing drivers how to get from the gas station to the car rental return! It's not like tourists returning rental cars and flying out are highly likely to return to the station. Is this excellent service or altruism?