Took my chainsaw in for repair they Diagnosed and repaired it while I was there , days later I took…read moreanother one in for service and they explained that it was unrepairable and a fire hazard so I junked it and bought a new one, they were very thorough when explaining it to me because it was fuel injected and doesn't start like the other one . I would recommend them very highly.

Great service. Took a newer mower in that was having issues starting. They started working on it…read morewhile I was there, explaining what they were doing and what they thought the problem could be. We set up a potential pick up date, and they called me the morning of to verify the mower was fixed and ready. The price was much less than I expected. Will definitely return if I have any more issues.

I prepaid more than $800 for a scheduled car audio installation, took time off work, and drove…read morenearly 30 minutes to make sure I arrived on time. When I got there, I was told the appointment had been canceled because the installer had a family emergency. I understand that emergencies happen. What I do not understand is why no one contacted me before I made the trip, especially since the business already had my full payment and contact information. I gave them two reasonable options: provide a discount for the wasted time and inconvenience, or issue a full refund. They chose the refund, which was processed promptly. While I appreciate that the money was returned without a fight, the lack of communication and apparent disregard for a customer's time was unacceptable. I will be taking my business elsewhere. ​

I recently stopped in to Custom Audio Shop to request installation of a new infotainment system…read moreand stereo in my 2018 Jayco Greyhawk 33 foot RV coach. The staff was very knowledgeable and asked me to bring the RV in for review. I made a second trip with the RV to meet with A J (the installer). He assured me that he could do the job and we then scheduled a date for the install a couple weeks later and I gave them a deposit to order some parts which they thought might be necessary. I came back on the scheduled date and the job was completed in about 3 hours at a cost less than the original estimate. A J reviewed the new installation with me and showed us how to use the new Pioneer AVH-2550NEX unit. One of the parts they ordered was not actually needed, so we even got a refund credit for the unused part back on our credit card. We are very satisfied with their skill and customer service and recommend their service very highly. Thank you very much for a great experience! It was well worth driving the 65 miles from our home in Warren County on each visit to get this job done at a very reasonable cost less than we expected.

Amazing customer service! Learned more through a few emails from them then I have from other…read morecompany's in years. They really seem to care about their customers and I have yet to purchase anything! 10/10 will be buying as much of my powders there as I can

Several big trees removed. Good price and did exactly what was asked. Will definitely use again.read more

if you are having a tree cut down in the woods then this may be for you. We had 2 trees quoted and…read morethey left big holes in our neighbors yard and then left our brick walkway with smashed bricks into the ground. also they broke our conduit along our fence which still needs repaired. $150 for that. then they hit the garage twice breaking two areas of vinyl siding. They said they were experts and they could do the job. I had to order more siding myself and fix it. Then they couldn't even take down the base (20ft tall). will never suggest to anyone. Larry Burlingame

Fast and efficient. George identified the problem with my washer immediately, ordered the part,…read moreand was back to install it two days later. It's working like normal again. I would definitely use Pinales again!

I had a great experience. I was able to schedule an appointment very quickly. George showed up on…read moretime and was very friendly and knowledgeable. He repaired my dishwasher and dryer. The turnaround time to order the dryer part and it's installation was very quick. I would highly recommend if you need a repair man.

I contacted Matthew Shalkham for a quote to install a Level 2 EV charger in my garage. He responded…read morethe next day and came out to review what I needed and furnish a quote. I got the quote the same day. I already had 240 service in the garage, but I wanted the charger in a location that required installing additional wiring. They thoughtfully and carefully ran the wiring up through a storage space above the garage and minimized the amount of visible cable in the garage. The charger they provided is a highly rated Emporia. The two guys Matthew put on the job were Jonathan and Jay. They were polite and knowledgeable. They took the time to ask questions and gave updates as they completed the work. They cleaned up afterwards. They finished the job in about a half day. They provided professional level service and clearly enjoyed what they were doing. I am extremely happy with the work they did. I'm also happy with the price I paid for this product and service. Matthew and his crew deserve 5 stars. Before I retired, I was a professional buyer in manufacturing and also ran Supply Chain organizations within those companies. I keep a spreadsheet of approved contractors. It has 3 tabs. To Try, Approved, and Do Not Use. Matthew is in the Approved category and it's well deserved, well earned. I will be using them again for future electrical work.

We provide solar services from Pennsylvania to North Carolina and have worked with this team for…read moremore than five years. Their unwavering support and knowledge surpass any other electrical company in the Erie area. The team is quick to respond, stands by its customers, and brings integrity and honesty to every project. Thank you for your continued partnership!

Gary did a great job cleaning my carpets and he charged half what the other companies quoted! I…read morewould highly recommend Erie Cleaning Systems and it would be in anyone's best interest to call him first before looking elsewhere

Gary did a great job cleaning the carpets at our newly purchased home. I would recommend his…read moreservices. He's a nice guy as well!

Tim is a really nice guy who does gear work. I've had many different things done over the years…read morefrom simple trigger work and bedding jobs to a full restoration of an old shot gun. Work is high quality, exactly what was expected and at a fair price.

Easily the best Gunsmith in the area. Amazing customer service, much better than that mistake on…read moreState.