Over the past 10 years or so I have brought all of my vehicles to Myers auto... I can't even count…read morethe number of cars to be honest with you... Normally, I have dealt with a service writer named Ben at the Andover location . Ben was always extremely professional, friendly and fair. I have the absolute highest respect for Ben in fact. Unfortunately, I guess he is no longer at the Andover location... In late May of this year I brought in one of my vehicles for a sagging parking brake cable. I told the service writer what the problem was and wanted to know what it would cost to get it fixed. That was it.. I left the car with them and when they contacted me back they had looked at every fluid, filter and tire you could imagine. I only wanted to know about the parking brake cable. I was told it would cost over $500.00 to replace a cable that only cost about $180.00, or I could pay $178.00 to have it zip-tied up to the frame. I said that in that case I would just come pick up the car in that case, but i still owed almost $200 bucks for the 3 minutes it took to zip tie up the cable...I know your time is valuable and I would gladly have paid $178 for your labor to replace the cable but saying that it cost $178.00 to diagnose and zip-tie a sagging cable, which I pointed out in the very beginning?? That is a job I could have done from my own driveway... It seems a bit excessive... Anyway, long story short, I realize I had signed your work order and I was responsible for the bill so I paid it, but I will read the fine print more closely next time.. Nonetheless, This latest experience has left a bad taste in my mouth and in the future I will be taking my 5 different vehicles elsewhere... Thank you for your time and for giving my this chance to air my complaint... I sincerely wish you and service centers continued success, but you have priced me out of your customer pool. I really miss the old service writer (Ben)... I have a feeling the outcome would have been much different. It was great customer service that made me a regular... Times are changing i guess... Good Luck

Normally do business with the Derby location, which is also top notch. But my Yukon had to be…read morebrought out due to the air condition Freon being so new. Anyways, Carmax warranty use Meyers as one of the approved repair services. I had noticed a slight hesitation between 1-2 gears. After the diagnostic turned out needing a new transmission. Since it was such a costly repair, the warranty company needed lots of proof prior to approving. Meyers was very patient working with the warranty company providing them with everything that was requested. Would definitely recommend for service!! I will continue to use the Derby location for the convenience and professional service!! Thank you all!!

Took my 2020 Ford Fusion in for an Oil Change, Airfilter, and a PO496 check engine light that I…read morediagnosed with a plug in Diagnostic Checker. When I took my car in I told the technician I thought it needed a new purge Valve Solonoid according to my Diagnostic Checker. Tech told me they would need to do their own Diagnostic Check and that would run $185. On top of that it would be parts and labor. When it was all said and done I was charged $961. $361 of that was for the part they needed. As I did some research the OP/994-917 part was readily available at just about any NAPA store for between $120 on the Low Side to $175 on the High Side. Definetaly less than a $200 part. Kansasland Andover marked this part up over 200% On top of that They charges for 1 hour of Labor at $210 / hr. I'm ok (sorta) with the labor charge. Thats why I brought it to a professional. I'm also (sorta) ok with Kansas Land doing their own Diagnostic. But to upcharge a standard $150 part to cost $346 is simply gouging the customer. I will never be back. Lost a good customer today forever, all becuause of price gouging. Sales Person was C. Thomas.

I did not receive a call telling me my car was done. When I got to the shop, the computers locked…read moreup. The same problem as last time I had service done. When I scheduled the service, the wrong vehicle with my VIN number was in the computer. I asked my tire pressure to be changed so I would not get a low tire light, no change was made. The odometer was set to "trip" not restored to operating setting. No report about vehicle condition was given. All small issues that add up.

I've taken my vehicle here twice. First time for an oil change, second time for rear brake change…read more The oil change seemed a little over-priced and the receipt specified that they checked the basic fluid levels and vacuumed the floor. The floors weren't vacuumed, which begs the question, were the fluid levels really checked? But I'm new to town and the owner seemed like a really nice guy, so I decided to give them another shot. So I took my vehicle there for new rear brake pads. I was shocked when the bill came to $322. The shop took it upon themselves to change BOTH rotors without consulting me. After confronting the owner on the unapproved maintenance performed on my vehicle, he made it right by refunding me the cost of the new rotors. Honestly, I haven't decided whether or not I will continue to frequent this establishment. Good people work there, and I want to see good people succeed. However, I'm concerned with the organization of the business and standardization of the services they provide.

Very kind and friendly service! They have smart reliable mechanics . Helped me out with info to fix…read moremy Ford truck that saved me 2700 dollars .

The 212 E Cloud Andover location rocks. Kudos to Mike, Carrington. and Shane. I have a lifetime…read morealignment warranty on my truck with 539,000 miles ... [Dodge 2500 rear wheel drive 5.9 Cummins] ... Post alignment the steering wheel was off centered to the right about 10-15 degrees. Carrington and Logan explained how the caster and camber adjustment was at Dodge limits ALTHOUGH there were after market product(s) using eccentric cams that would allow for a solid alignment. These guys took the time to provide education and resources rather than give the traditional "there's nothing we can do". For that level of professionalism I am grateful!! The trio did a great job in managing an original upset to utilizing a team approach, education, and simply showing that they cared. This shop is an attribute to Keeping America Great! Trump 2020!

Either trying to scam people or don't know how to do their damn job. Have paid them twice to fix my…read moreAC and it hasn't happened. First time they were supposed to fix my breaks, window, and AC. We Paid $1800, the only fixed my Window. second time they finally fixed my damn breaks but Now my AC STILL DOESNT WORK!! paid like $700 .

Everyone knows Dale Lee. His work I reasonably priced. He's friendly, efficient and knows what he's…read moredoing. He fixes flats cheap, gets it done while you wait and back out there to get where you need to go. He works on Farm equipment. He sells hay. In the Summer months, you won't find him after the morning dew burns off. There's a good chance he's out in a field somewhere, doing farm work. His place looks like a jumbled mess, but he knows where EVERYTHING is when he needs it. He can usually be found next to his big wood burning stove, keeping warm in the winter months. He"s always open for conversation. Listen close and you might get a story or two. He"s starting to have a few physical ailments, but I think his kids are pitching in. He won't do major repairs anymore, but just ask before you go somewhere else. He'll recommend someone good if he can't do the work.

I tried to convince him 'Kevin Cares' would be a more appropriate name for his business,…read moreconsidering the genuine quality work that Kevin provides. However, it's true, he's an outlaw in the automotive world simply because he's not like any other shop or mechanic whose goal it is to overcharge and under service. Kevin can't stand the way automotive shops double or triple the price of parts and charge outrageous amounts for work to be done. While I was quoted anywhere from $1500-$900 by multiple other shops, Kevin helped me my own brand new parts for half the cost, he came to my home and made the repairs in less than three hours for a fair and sensible hourly rate. He sincerely wants to help get your repairs done at a reasonable cost. I'm very pleased that I chose Kevin for my automotive repairs, knowing that he saved me both time and money, and knowing that my costs went directly to an honest and hard-working person. No doubt I will be reaching out to Kevin again for all of my future automotive service needs.

From the owner: 30 years experience 90 day warranty on labor affordable hourly rate completely mobile Mechanic…read morehonest trustworthy and dependable I won't sell you something you don't need

I had been going to Yost for years for my old Lexus. I remember they had to tow my car from the…read moregrocery store to their shop. The guy who was going to repair the key ignition, called me if I would like to get a used part instead of a new one and I totally agreed because the cost was much less than the new one. The mechanics were excellent at that time. However, something happened a few years ago as the people changed. Prices went up quickly and it made me feel the recent change of employees was the issue. The last time I went there, I had an oil leak - after the oil change. I told them about it, had to take it back and they said it was not an oil leak and all they had to do was tighten up the lid. However, when I took my car to another auto shop to clean the headlights, they found an oil leak. They fixed it and did it the right way. This particular incident made it clear to me that Yost had no intention of fixing my vehicle correctly. That made me very angry as I spent thousands of dollars in the past. I have stopped going there. I would never recommend their services to anyone.

Can't recommend this place enough! Wife took her car there for an alignment after getting new…read moretires installed. They checked the alignment after performing a courtesy inspection of the suspension system and informed her all was good. They are very friendly, professional, knowledgeable, and punctual. Very high reviews and can see why.

There's not a nicer guy in Wichita. Jonny and his team do excellent work, the shop is super clean,…read moreand he is honest and upfront with his pricing. His shop alone makes me want to buy a German car. I appreciate him, his integrity, and look forward to taking any other German cars I have to him.

unbelievable friendly and customer service oriented. Went in to see about check eng light and…read moresurging and missing out on mini countryman. Auto zone read codes and said to replace mas, so I did and the air filter too. Still had miss and surge and eng light would't reset. So went to GMW for help. Very sweet reception gal said they could schedule me in a month, and I said Well I guess I can leave it because I afraid to drive anymore missing and loping with the eng. light on. She said that a technician can read the codes to see so she had a tech come out to my car to check codes. Ben checked the codes for me and it still had the same code of the bad mas so he popped the hood and found a loose on the air intake at the bottom of engine on the left side. He got a couple of tools and hooked it up for me and that fixed all my problems. Car runs great! And they wouldn't charge me anything. I will defiantly be going there for service and give and all thumbs up to GMW and Ben a super technician.

Speedy and fair pricing. So nice and they know their stuff! We got our car fixed up and back on the…read moreroad in one day. I felt very confident that they were honest and did a wonderful job.

From the owner: Specializing in: - Automobile Air Conditioning…read moreEquipment-Service & Repair - Automobile Diagnostic Service - Auto Repair & Service - Brake Repair - Wheel Alignment-Frame & Axle Servicing-Automotive - Wheels-Aligning & Balancing