I went into this business in late February to drop off my purse to be cleaned. The very young girl…read morebehind the desk said she wasn't sure they did purses. However, she went to ask someone and came back and said that they sent them out, but could not guarantee the leather part. I dropped it off, and she told me they would call when it was done. When they never called me to say it was done, I called back in late March and the woman I spoke with said, "Well, you are not in our computer so we don't even know if you were really here." I called and spoke to the manager (Larry) and he essentially told me the same thing, but he said he would look around for it. I've spoken with him on the phone once since then, but he doesn't know what happened to it. It was suede and leather...a designer (Fossil) purse. Unfortunately, I couldn't find (misplaced) the receipt I was given....I knew where I had it, but it had been so long with no call to say it was done....somehow it got lost.

Garbage, absolutely disgusted with the service. Belinda is one of the most rude, incompetent people…read moreI've ever run into while having cleaning done. I don't know how they expect to stay in business with someone like her running the show. Run far away from this place.

In response to K Frazier R, Your dress is still hanging…read morewaiting for you to come and look at. It was sent to the seamstress with new straps, sweater was repaired and belt in tact. It looks beautiful and brand new. The owner also offered you money if you still weren't pleased with the seamstresses work. They also gave you free dry cleaning. Sometimes you just can't make everyone happy no matter how hard you try. Your garments are still waiting for you. Maybe it wasn't the garments you wanted from the get go! And when you mistreat people and are rude and nasty, they will usually respond the same way. This owner is one of the nicest people you will ever meet, as are EVERYONE of his employees. Metropolitan Dry Cleaners will go above and beyond to give their customers the best possible service and it's heartbreaking when people post untruths!

Would not recommend this place. The employees they have that wait the front desk act like they…read morecould care less about their job. Did not leave my clothes. Terrible experience.

Not one bad thing to say about Long Cleaners of Miamisburg! I used to go to a place in Springboro…read moreby Roosters then I found Long Cleaners. I've been going here for 2 years now. Fastest around and best prices! I've gotten wool sweaters stretched, holes repaired, couch cushion covers washed, they seem to work miracles. Staff is very nice as well. I drive 15-20 min from Middletown so it's about 30-40 min round trip and it's worth it. You won't be disappointed!

Amazing work! I had a comforter that needed extra work…read more Thanks for getting it clean. I will be using you again.

Took my son suit in to get cleaned for his wedding. It came back with lint, fine hair and white…read moredots of fuzz on it. I took it in with a suit bag, not knowing that I had to tell them that I wanted the suit bag back After I picked up his suit, we noticed the bag was not with it so I called them and they said they had it there with his name on it why they couldn't call me and let me know they had it to see if I wanted iit or offer it back to me when I picked the suit up in the first place I don't know I felt like they did not want to take responsibility for any of the errors, and had a nonchalant attitude about it. I have to roll lint off of it myself So much for paying for their service. My husband's suit came back with food stains on it still which I was able to wipe off gently with a damp cloth, and it had lint and hair on it too I didn't even mention that to them because I was so frustrated but I forgot

Due to a change I began taking my clothes to Longs Cleaners. I would not want to take my items any…read moreplace else. The staff that I have had the pleasure to meet are very friendly, knowledgeable, and professional. The quality of work is great, they have not failed to do the exact things I have requested.....all with positive attitude and assurance. I am very happy to have been introduced to this cleaners, and the services they offer. Pick up and delivery is available. Good job, good folks, ..thank you Long Family!

I don't have many items dry-cleaned these days, as I live in scrubs, however, when I do I like a…read morequick turn-around and a quality clean. I've brought my comforter here a few times with perfect results. A week ago, I took my dress winter coat for a cleaning after having a dog lay all over it at an ugly Christmas sweater party. The lady at the counter is always kind and friendly and makes sure she takes care of what I need. I even like that she inspects the item upon pick-up. Conveniently located in the plaza right off Wilmington and 675, this location is close to work, the highway, and has decent business hours.

To be perfectly honest, when they clean them they do a good job otherwise I would of been a…read morecustomer for 5 years, however when they make a mistake is where the problem is, they messed up one of my shirts and I understand accidents happen it's how they back up there business that has me concerned. I talked to the owner and he admitted it was probably a mistake his company made and then he the owner floored me when he told me to take the shirt back to the manufacturer. What what do they have to do with a+ messing my shirt up. Word of advice stay away from this cleaner if they mess up your shirt they don't stand by there business and let there clients out in the cold.

Best dry cleaners in Dayton! Very courteous and professional. Great price and convenience! Owners…read morego above and beyond to satisfy customers! Highly recommend!

This is a horrible run business and the owner is very very rude and obnoxious.i left 8 items there…read morewas quoted 40 something and when I went to pick up was quoted 70.00. Was told the owner changed the price. Ha. Took one item back was told it b ready for pickup on Thursday. Went to get Thu Fri sat n Monday each time was told it wasn't even in their computer huh. The employees called the owner on 2 occasions left message and my number. Did I hear from her. NO. NO went on Tuesday n owner was there. I told her I didn't like the price change she told me I was quoted wrong price I said that's BS n she got really rude I then told her I was in 4straight days n employees couldn't find my item. She told me I should of called. I told her bs again she didn't put into computer or something she then threw my item across the counter n threw me out the door. I came back hr later to disctthe issues and poor service. She then called the bc police on ME AND FILED A REPORT ON ME.She thus barred me from 13 capital stores ..What a f----- joke