Military & Government Travelers avoid this property!…read more I stayed at this hotel while traveling on official government assignment. My assignment was unexpectedly canceled on the final day, forcing a change in departure timing. I checked out approximately 30 minutes past the posted checkout time. All of my luggage had already been removed from the room and I was in the process of leaving the property. Despite this, the manager refused any flexibility and charged me for an additional full night. I contacted Hilton corporate customer service and was advised that the decision was entirely at the discretion of the individual property's management and ownership. I fully understand hotels have policies. However, anyone familiar with military or government travel knows schedules and orders can change without warning and are not within the traveler's control. A 30-minute overage, with a vacant room, resulting in a full additional night's charge shows a lack of reasonable accommodation and customer consideration. If you are military or a government contractor traveling on orders, I strongly recommend avoiding this property.

My stay at this Hampton Inn was a positive experience. The staff were helpful/friendly, and I…read morereally appreciated the amentities The hotel and rooms were very clean. The gym had so many options to choose from. The complimentary breakfast had a lot of variety, and the hot dishes changed each day I am a Hilton Honors member, and I always appreciate it when they acknowledge that. In my room they had the TV turned on, and it had a neat message welcoming my by name to their hotel Some tips: Definitely take advantage of the complementary breakfast. I was thoroughly impressed by the options. The gym is a nice place to unwind, and there are weights, machines, yoga gear, and even towels in a refrigerated area. Although I didn't try it, the outdoor pool looked inviting. And there is also an area to play pool and other games. When you arrive or depart the hotel grab some complimentary popcorn, warm cookies, or bottled water. The staff is more than happy to oblige Cheers!!

Absolutely beautiful. Tamara was incredible, she went above and beyond with service. This was my…read morefirst time at Mississippi and I will definitely be staying here again and requesting Tamara to help us.

Please do not believe the great reviews of this hotel. It is absolutely disgusting. They need to…read morehire a new cleaning staff. The staff at the front desk was amazing but amazing staff can be found at a much cleaner location. Our bathroom appeared as if it had not been cleaned in a very long time, yet the cleaning staff claim they are using bleach and cleaning thoroughly. I have yet to speak with a manager to discuss this filthy hotel. I have left my number for manager and no response. I thought it was just our room but my daughter's room was also disgusting. You are probably better off at Motel 6.

This place was exceptionally clean. I don't know if I've ever stayed at a cleaner hotel. The staff…read morewere always cleaning. The breakfast area would have 2-3 staff cleaning non-stop. Like literally non-stop. You would get juice and they'd be behind you wiping everything down. Very very clean. It's a modern hotel with an open concept. Kinda too open, for my tastes. The room was bright and airy and clean. But I don't get on board with no drawers. Open closet and fridge area. So like no privacy. No place for dirty underwear and such. Ya feel me? Also no coffee maker in the room. I don't know when I've last seen that!! There was no way to make coffee or even hot water in the room. But down in the lobby, there was hot water and coffee-on-demand (caffeinated and caffeine-free) 24/7. So I cannot complain. All of the staff were very friendly. The breakfast offerings were fine. But just know that they did not have pancakes or waffles. I don't know about you, but my kids expect one or the other. One of my kids has allergies and texture issues that really limit what he can eat and pancakes/waffles are a safe bet for him. But he made due with the turkey sausage patties and breakfast potatoes. Also I'll say the breakfast area is cramped. Not the seating area. The food area. Everything is kinda on top of each other so it bottlenecks up pretty badly. Hmmm this review sounds critical but I was actually pleased with our stay. Oh except our room temperature. It was hot and muggy in our room. But seriously! It was a good stay!

I stayed a couple of times due to traveling for work. The hotel was very clean and modern. The…read morestaff were really nice and attentive. I'm not too familiar with the area so I asked the front desk employee for some recommendations on where to eat. She was very helpful and knowledgeable. Let's just say I was very full and satisfied. The room was nice and clean and stocked with Dove products. This is one of my go to places to stay when I'm passing through.

Had reservations but room wasn't ready at 230pm so i asked the desk to call me when it was ready…read more We waited in the car and at 330 i went back in and they said it was ready not sure that i would have gotten that call even though check in was at 300 pm. We dropped our bags and went to dinner. Upon returning to the room we tried to take a nap but there was housekeepers yelling and making any chance of rest impossible. The front desk would not answer the phone so i had to chat with them through the hilton app. By this time the people above us decided they wanted to jump off their bed and run around their room for hours. Repeat messages through chat snd the desk assured me there was no noise because they sent someone to check. I asked that the manager call me and to dste i havent gotten a call. I have been a Hilton diamond member for 5 years and this is the worst experience at any Hilton and absolutely no care from the manager.

My husband and I travel to Hattiesburg a few times a year to visit family. This is our go to spot…read moreto stay. During our last visit, the hotel was decorated with cute Halloween decor! Unfortunately, this past stay we did experience a broken thermostat. However, Mars at the front desk handled our problem swiftly and professionally. The maintenance team and the house man did a fantastic job of getting us our room's thermostat working asap! We really appreciated the extra care and customer service shown to us. We will always recommend Homes2 Suites wherever we go BUT especially this location in Hattiesburg!! Fantastic job handling an uncomfortable and unfortunate problem!

The night that I got to the room, I turned the AC on to 65. Brought my stuff in and figured all…read moreright. I'm hungry when I come back it'll be cooler like I like it. An hour and a half later it was still 75° in the room even though I said it to 65°. I called downstairs and they gave me some points back for that. The very next day they changed out the AC unit in the room and it works just fine now. The next issue is my TV was not working. I could not turn it off or on or change channels with the remote. I could not do the same thing with the actual TV buttons as well. So they fix that too. So since they were prompt and fixing things, the hotel is not too bad. The hotel is not too bad. Once I got here parking was pretty much taken up since some workers are parking their vehicles diagonally instead of straight in since they have trailers so parking was hard to find. Other than that, the room is nice. The bed is nice and comfortable as well. I do not like that. My King bedroom doesn't have the little freezer part since I stayed here a few days and wanted colder items. You have to request our own service or service towels because they don't do it every day. I would stay away from the bar and getting specialty type drinks. I ordered an old-fashioned and it was more like a no fashion. He simply put the whiskey in with a maraschino cherry and poured maraschino cherry juice in there and served it to me. I have been drinking these for decades now it's been the worst. Never again.

Our room was clean, parking close to front door, friendly night and evening staff. Water available…read morein fitness room and front lobby. Cart to carry luggage worked great. Comfortable beds. Rooms a little dated. We arrived late and left early. Solid stay on the way to TN. The next morning we realized the area around was a little rough with a broken out windshield but we had a good experience at this hotel.

This was a nice place to stay for a quick overnight sleep. It charges $25 for each pet and they…read moretry and put people with pets on the first floor, if they can. Breakfast was good with the normal eggs, meat, biscuits, waffles, etc.

we had multiple items stolen out of our vehicle along with other guest and we also had disgusting…read moresheets when we got into the room look like the room hadn't even been cleaned. The bedding was disgusting. I really hope they get cameras by the way they don't have cameras.

Over the past 27-years, as a business road warrior (80-100 hotel nights/year), I have had the…read morefull-range of hotel experiences (Great, Good, Average, Ugly). Checking into the DoubleTree/Hattiesburg, MS was a very challenging Wednesday afternoon for the hotel staff. Softball tournaments in the Hattiesburg area created room availability issues. So, the lobby was full of guest (kids and parents) waiting for a room assignment. Kudos to the Front Desk and Housekeeping Teams for (1) maintaining composure while dealing with impatient guest, (2) genuinely demonstrating concern and a sense of urgency to get guest checked-in.

I have had a dirty room the entire time. The one time Shanice said that it would be taken care of…read moreit wasn't handled. I was told my room would be cleaned after speaking to her and all that was done was towels picked up because there has been a towel shortage to the point we were flat out denied towels and wash rags to clean ourselves. I would have taken this back up with her but she has neglected to get in contact with me. When there is this much going on that is unsanitary and unlivable conditions there needs to be somebody for someone to go to here at all times. If not her then somebody. We would have left if we had that option but with events we couldn't. Hilton should be ashamed their name is attached to this building. The halls are disgusting. The elevators were constantly broke. Trash is everywhere. The cleaning lady at the front is rude. The room wasn't the best in the first place. The refrigerator didn't work but honestly with all the other stuff going on that was the last of my worries. When I first got to my room the bottles of the shampoo and conditioner was out which told me there isn't a proper routine or protocol to cleaning. What solidified this thought was the hair that didn't belong to me all over the shower. I really could keep going but I'm tired and having to go find some towels. Don't come here. There are better options in towns near by. Unfortunately they were booked up and so I chose this one. The pictures are of my room after they supposedly came in and cleaned.

The bathtub/shower was set on lukewarm or cool water only, unlike years ago. The cable and antenna…read moreTV did not work. No evidence of being allowed in the lobby to get out of the cold, or have a continental breakfast, unlike years ago. Not trusted to type in my own pin number! Wrong Western, my review is of Western Motel 3500 block of Hardy Street Hattiesburg Ms.

Our stay here was great!!! The staff was amazing and they honored all of my accommodations which…read morewas awesome!!! We were greeted upon arrival and check was a breeze. The area was good, it was clean, well lit and neatly decorated. Parking was was lit too. The hotel was close to lots of stores, restaurants, the interstate etc. Breakfast was a hit with the kiddos especially the omelette with the cheese in the middle. I do recommend them to family and friends. Next time we are in town we will stay again.

This HGI is an older hotel that was recently renovated and seems to be well maintained. Their…read moreSecret-Sauce is the VERY Personal and Professional Staff (i.e., Jeffrie & Mary / Front-Desk, Leslie / Bar & Restaurant, and the Housekeeping Team. Every staff member, I met/engaged was AWESOME and made my stay memorable. This will be my hotell of choice for my next five visits to the Hattiesburg /Columbia area.

The room was clean, my reservation was for 2 queen beds, but ended up with a bed a sofa pullout…read more Didn't eat the breakfast. Normally Hilton garden inns have make to order breakfast. This one had self serve like most FREE breakfasts you get at other chains. -ended up driving down the road to a truck stop for a far superior breakfast. Not greeted as a Hilton honors member. That last remark sounds petty but I've stayed many times at the Hampton next door and that hotel is far superior.

This place rocks it's one of the best. I have not been to many hotels as accommodating as this…read moreproperty. I'm a Platinum rewards and I've stayed at Marriotts mostly for almost 20 years. One of the best nights I've spent at a Marriott property. Kudos to staff and management, f from someone who came in at midnight and woke up totally refreshed and ready to drive another 500 miles. I wish I could bottle your hotel and take it with me everywhere! And I brought my dog and I love how accommodating you are with dogs, this is the place to stay at folks if you bring your dog with you.

This will definitely be my go too whenever I'm in town…read more Best customer services from every single person we came across. They offer great breakfast, a gym & a laundry mat. Our suite made us feel like we were in our own lil studio. Had a kitchen with everything for us. I love this place.. very clean, sanitize, quite & peaceful. Best price as well