We had a great stay here! The woman at the front desk was incredibly friendly and accommodating. She let us keep our luggage including film equipment in our room for a late checkout, and when we were late for that checkout time, she was so nice about it. Highly recommend staying here! read more

TRAVELER BEWARE! This is a two-story hotel without an elevator. We made our reservation here after reading reviews, and not one person mentioned that! Our reservation was made several months ago and prepaid. I was told they could not switch rooms from the second floor to the first because I didn't request it in the booking. And because I prepaid, they couldn't refund our money. My husband stood by the stairs to help a few elderly people up the steps and then brought their walkers up. The pros: The bed was comfortable, the towels were soft, and the room was clean. They had a decent breakfast consisting of breakfast sandwiches to heat up in the microwave, cold and hot cereal, a variety of breads, yogurt, fresh fruit, and fruit juice. To add to my review, I contacted management, and they credited our account with 8,000 points. read more

I have stayed at this hotel on several occasions, and I have never had a problem. The breakfast is decent, the pool is clean, the hot tub is a good size, and it is close to a few good restaurants. read more

There is no reason not to stay here. It's a solid choice to stay at a $100 price point. Clean hotel, pool and jacuzzi, SPACIOUS room. Continental breakfast was good (as Continental breakfasts go). There is even a microwave in the breakfast area so you can heat the butter for your waffles (boom!). No elevator but the stairs aren't a big deal, depending on one's capabilities. There are decent places to eat nearby and the hotel is freeway close(see image). The staff is the staff you would expect some are wonderful and some are just doing a job. The walls are a good 7 on the thickness scale and road noise is only a 5. Luckily, there is a good setback from highway 93. read more

Quality Inn & Suites - You are here - Hotels Near Me - Missoula, Montana

I had an unexpected 4 day stay here, and let me I was quite impressed with the quality and cleanliness of this hotel! At first I was just looking for a quick and clean place for a good price, and what I got was was an experience above and beyond. Thank you so much for the unbelievable customer service Jordan Schultz! read more

This hotel staff is outrageously rude to their customers. Me and my family of KIDS. consisting of a 6month old, 6 year old, 12 and 16 year olds, were sitting in the lobby waiting for our ride to arrive. When we were told we need to leave the lobby so they could clean and if we wanted to come back in 20 minutes we could, that's gave us no option than to sit out in the montana heat as we were already checked out of our room. My 6 year old needed to use the bathroom about 10 minutes later and I knew there were some bathrooms in the lobby so i went to take her in there. There was no body in lobby, no body cleaning, no body to even ask a question. So technically we were sent out in the heat for no cleaning to be done ? After we had left, 30 minutes later I had called the hotel so I could speak with a manager and the lady on the phone said 'that's my choice who you get to speak to'. Handled everything in a terrible manner. read more

Had a great two day stay. No complaints. Jordan was professional, polite and always willing to help. The entire staff was outstanding.

Two stars care only for the front desk service. Kay was so kind and helpful. I was only here for one night, driving through. The cleanliness was truly lacking. There were hairs throughout the bathroom floor and in the sink. There were hairs in the bedsheets as well as stains. Breakfast was advertised to be a buffet style and included in the price of the room, due to COVID they had grab-and-go breakfast bags; this included a granola bar and small muffin - not what I'd call breakfast. Overall extremely disappointed, especially with the cleanliness of the room. Will not be returning. read more

My husband stayed here for a business trip and the hotel was clean and the staff was friendly. He enjoyed the breakfast each morning and the free parking. The room had a mini fridge as well as a microwave for leftovers. Housekeeping did a great job each day cleaning up and providing extra towels as requested. Overall it was a pleasant stay. Bonus was it was walking distance to the other convention centers read more

I just stayed for a pretty simple night. Didn't use the pool or any facilities really. It's a clean hotel with nice rooms, but it's very expensive. Since there is nothing in Montana, Missoula seems to be a popular stopping point for drivers. If you can, I'd avoid stopping in Missoula all together. There is a nice restaurant across from this hotel called the Montana Club Reserve. read more

I have stayed at this hotel multiple times and will not stay anymore. Hey had no blinds in the window and lighting from the restaurant across the parking lot shines right into the room. Also they had 2 TV remotes into the room 1 would turn on the TV and other 1 to change the channels but neither could adjust the volume. I spoke with the woman at the front desk and seemed like she couldn't have cared less. I don't know what happened to this place but I would NOT RECOMMEND THIS PLACE!!! read more

Good rooms and nice people. The rooms are very nice for the price and close to stores! The pool want open thought because of covid which was not listed:( would stay again though read more

Oh my goodness. This place is awful. My bottom bed sheet is on inside out. How hard is it to make a bed? The corner seam goes on the inside. It also smells bad in here, like people smoke cigarettes. The room is small. The bathroom mirror is dirty and the bath tub looks like it's never been cleaned. I had go to the car for something and when I returned to the room the key card didn't work. So I had to go back down stairs to have it fixed. All in all it wasn't worth $224, what a rip off. Go anywhere else but not here! read more

If I could give zero stars I would. Worst experience ever. I paid online beforehand but once I arrived carrie the lady working the front desk demanded that we had to swipe my card. They did not give me a receipt but slipped under the door after 10pm. I checked my bank account the next morning and they charged me twice. When I went to the front desk the lady made me feel stupid and was completely rude and not listening. I asked for a manager which she didnt get for another 5 minutes of trying to tell me they didnt charge me twice. The manager attempted to agree with the lady. As they went through the computer. They said they were not refunding because it was just authorization which it was not. They said I would have to call the bank to remove the charge. By the time we left they had refunded the account but could not admit their mistake. Horrible customer service and ignorance. read more

The front desk was nice enough. However we got there on a busy night. The eight I believe and was told there was only one room left. It was the expensive one. He called a couple of other places and apologized for the price. We ended up taking it. Ughhh, the key did not work. He gave us newly reset cards and says it will take about 15 min before they worked so we went to dinner. Yea they worked when we returned. Went to breakfast they didnt work. The back door to the patio locked when you were out there and we were not told it wouldn't let you back in. The room was very mediocre. The amenities were less then I found in most cheap hotels. The bed was hard The tub was stained The room needed repainted. For the price we paid it was substandard. So if this is the best, I dont want to see the others. read more

We stayed here on 9/30/17. The price was $149.88 for a tiny little room with dirty carpet which had a long tear in it. The room was barely big enough to walk around the bed. The gentleman that checked us in was less than friendly. We asked for something on the ground floor. He said nothing was available and then proceeded to tell us to get to our room to take a left and the STAIRS are right there. I then told him I have a medical condition making it hard to use the stairs. He said there was no elevator and shrugged his shoulders. We managed to get to the room. We had been given the password for the WIFI. The WIFI did not work on the tablet or the phone so that was useless. We tried to heat a cup of water in the microwave. After two minutes, it was only warm. We went to take a shower and all the time we were in the tub, each time we moved it made crackling noises. The lid for the controls on the heat/air was broken off and lying on top. When we went to bed we were able to hear the people in the rooms next to us as they talked, flushed the toilet, etc. This was the worst room we have stayed in and for the high price they charged should have at least been clean and in decent conditon. We went down for the breakfast in the morning. The sausage was luke warm, the gravy for the biscuits was not hot and the biscuits were cold and quite solid. (And that was after the gentleman at the desk told us it was ready). We will never stay here again. read more

Terrible. My wife,dog and I travel by RV and wanted a nice 'pet friendly' hotel for a change the weekend in Missoula, Montana. First while online my booking had issues. They had my name spelled wrong in their accounts and it took me half an hour on the phone to correct this. Finally on the phone the person corrected my account and booked us a room. Then on arrival the desk clerk said they could not honor my request to have a ground floor room facing the parking lot. The room they gave us was on the ground floor but facing an eight foot ugly construction wall as our view. When I asked the desk clerk for another room he said they had been having issues with their cleaning service and no other rooms were ready or available. After showering I went to take my golden retriever for a walk. Walking AGAIN past the desk clerk with my dog the clerk shouted 'no dogs in this hotel'. He claimed the hotel manager had just changed the policy and we would have to leave! Seriously???.. I hurriedly booked another definitely 'pet friendly' room else where. What a shitty way of operating a hotel service! Mix up after mixup. We will never ever stay at another LOW Quality Inn. read more

I have stayed here several times in the last few years and i won't be staying here again. The housekeeping is spotty at best, the toilet in our room had not been cleaned and had blood or feces on it, the front desk clerk had to come clean it. Then this morning while waiting for someone to fix the coffee machine, i spoke to a lady who had the same issue in two seperate rooms! No more quality inns for me. read more

Stayed here last night. Older place but reasonable clean. Staff was helpful. Biggest downer for me was the bath/shower combinations are defective and the floors of the tubs squeak a lot when I took a shower, and I heard other tubs doing the same in the morning before I got up. Bathroom's are the most dated and could use an update. Bottom line is fine place reasonable overnight accommodations but nothing fancy. Internet worked great. read more

Good clean hotel with friendly and helpful staff. Was able to check in an arrival which was great after a sixteen hour drive. Washer and dryer is available, breakfast is fairly standard hotel food. We stayed five days and would definitely stay again. read more

Picked up a coupon magazine at a rest stop on I15. It contained an add for a room at Quality Inn, in Missoula, for $74.99. After calling to confirm that the room was available we arrived at their location. We were then told that the only rooms available would cost $140.00. We agreed to the price and the employee scanned our debit card. The employee then stated that the room would be $170.00. At that point we declined the room and stayed at a different location. In addition, once the card was scanned, the amount of $140.00 was left as pending in our checking account for 5 business days. I would not recommend Quality Inn based on their misleading advertising practices and deceptive pricing policies. read more

Excellent room for the rate. Clean, comfortable, big bathroom. Pool and hot tub are nice and lobby area is very comfortable and spacious. Staff were very friendly and accommodating, apologizing profusely for a very brief delay in our room being ready. read more

AWESOME STAY!!! The staff was wonderful and welcoming. They helped me out with all my questions and tried their best to answer ones they were unsure of. The housekeeping staff did a wonderful job in tidying up our room when we went out the next day. The food for breakfast was really good and the hot tub and pool were great for the kids and myself. I would recommend this place to anyone! read more

Missoula is an expensive place to stay at in general. So, basically you get what you pay for, even when your paying way overpriced values. Rooms are spacious and the forced air works great but is loud.... Woke me up a few times throughout the night. Hotel is pretty dated. Pool is nice and clean. Breakfast was pretty lame as the coffee and juice machines were both out of order. I asked the front desk for just water and he said no. Pretty sure that's illegal. Would I stay again? Maybe, maybe not read more

When we arrived the water was cold and we had to call the desk, they have to often reset the water heater. Finally the water got hot, but it feels weird, you can't get the soap off, lots of silica in the water we suspect. The Internet is horrible, first it's an open network, really low security and easily compromised by those with mal intent so don't check you accounts on this network. But you may not be able too anyway because it's so slow it barely loads facecrack or email. If you plan to try to work you won't be able to get much done. I had to go to Starbucks to actually send any emails with attachments. It wouldn't even let me load pictures into any social media sites. The rooms are old and outdated and the hotel has a dark feel and smells like old cigarettes and musk. The beds were comfortable but nothing special. The rooms have old windows and the security is pretty minimal even though they have one of those joke security boxes in the room for your use. Overall I can't give it a very good review. I'm not impressed with anything here especially the breakfast food. The coffee was so gross I had to get my fix at Starbucks. Stay at the Marriott which is right behind instead it has to be better than this. read more

I had no problems here, it was a good place to stay. I went to check in and someone had apparently cancelled my reservation, but they were able to rebook the room for me. My only complaint is that the shower had no shower curtain and the tub was really creaky. I would still stay there again. read more

Not a good place to stay. I stayed for two nights in a king bed. The room was OK, outdated furniture and old sheets. Pillows were sucky.The price was a bit high for what you get. The pool was small but decent, the spa was way to chlorinated for anyone's taste and had a brownish tint to it. Breakfast was alright - about what any hotel breakfast is, microwaved premade food. The thing that really made me dislike this place was the front desk lady who was working in the morning named Yer. The nametage said she was the office manager. She was very rude and standoffish to myself and the other couple behind me as well as being snappy. It really seemed like she had no idea what she was doing. She seemed like one of those people who only had a high up position at the work place because of daddy's money and connections. What was even worse than that was how she was treating the housekeeping lady that came up to the desk. Yer was being very rude and condescending to her, seemed like she viewed housekeeping workers as less than human in a way. I thanked the housekeepers before I left and they were very nice and helpful. The only reason I would ever consider staying at this place again was the front desk lady who was on in the evening, Christina. She was so cheerful and willing to help me and other guest carry our luggage up to our rooms. Just her whole attitude was pleasant and welcoming for all the people who were staying there. In my opinion from what I saw, she would make a better manager than the Yer girl would. read more